Hyatt Regency Cape Town
Ultima prenotazione 11 ora/e fa
This is my 2nd visit to cape town . I Booked suit room for 5 night , at the time of check in they said they are over booked and they cant give me suit for 1st night , it was so windy and cold 4 degree temperature, heater was not working in the room, and they didn't provide extra heater too. All they gave is just blankets, Next day went for breakfast, there was no chocolate for cafe mocha with them and asking me to pay extra to get from starbucks They had a huge group of a indian show fear factor and i feel they only focus them because they giving them huge revenue If this review is seen by any hotel staff , no need to apologize to me at all , you all should resign from the job , put the shutter down and close the entire hotel permanently, you all are spoiling the name of Hayatt in Capetown. Pathetic hotel Pathetic staff Pathetic service Never gonna stay in this hotel again.
Eccellente
95 Recensioni