Hotel 4 stelle a Gurgaon

Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.

La camera era pulita, il design generale era semplice ed elegante e il personale di servizio era cordiale e cortese. La colazione offriva un'ampia varietà di opzioni, tra cui alimenti base, bevande alla frutta e latticini. Il sapore era ricco e pulito, ed è stata molto apprezzata.

Excellent property and facilities. The reception associate ms jyoti is extremely customer friendly and prompt in getting the requests managed. The overall staff performance is very good. I would definitely want to avail the service again.

Non lontano dall'aeroporto, il personale dell'hotel è amico. La colazione è ben preparata e la camera è soddisfacente. C'è una piccola zona commerciale intorno all'hotel, quindi si può godere di cibo locale.. Se si visita di nuovo, si rimarrà in questo hotel.

Un'ottima opzione per un hotel aeroportuale, a circa 20 minuti di auto dall'aeroporto di Delhi, ma in una bella zona vicino a un grande centro commerciale. La camera aveva un buon rapporto qualità-prezzo, acqua calda, buona pressione, ecc. Il cibo al ristorante era delizioso e a prezzi ragionevoli, il servizio era eccellente. La colazione era sorprendentemente buona, con opzioni continentali e indiane. Abbiamo già programmato di soggiornare di nuovo qui quando partiremo dall'aeroporto di Delhi.

La stanza era spaziosa, con una vasta gamma di opzioni per la colazione. Il personale era amichevole e utile. Ho soggiornato per cinque notti durante un viaggio d'affari, e la mia esperienza era molto buona.

ロケーションも良く、全体的には満足しています。 ただし、チェックアウト時の対応には大変不満が残りました。チェックアウトに20分以上もかかり、スタッフが2人いたにもかかわらず手際が悪く、非常に残念でした。 また、領収書の発行をお願いした際には印刷用紙が切れており、慌てて近くにあったA4用紙をセットしていました。しかし、その用紙の裏面には他の宿泊者のパスポートのコピーが印刷されており、個人情報が見える状態でした。そのため再発行となり、さらに時間を要しました。 結果として、Uberのドライバーを10分以上待たせることになりました。施設自体は良かっただけに、チェックアウト時の対応と個人情報の管理には改善を期待します。

month ago on Google I tried the à la carte service and it was genuinely good. Vedant and Sanjay handled my service and they were extremely attentive, quick and polite. Food came fresh, well presented, and they made sure everything was taken care of without me having to ask twice. Good experience overall.

In generale, il mio soggiorno alla piazza Citadines Paras era comodo. Il personale era utile e le strutture erano ben mantenute. Tuttavia, la posizione è molto lontana dalla maggior parte delle principali attrazioni e aree urbane, che facevano un po' di sconforte. Inoltre, la camera ha avuto un odore di molda che ha influenzato l'esperienza.

Rooms are clean but a little worn. Bed was firm but ok. The bathroom wallpaper was peeling and a little bit dirty from water / humidity from the shower. Water was quite hot and good pressure in shower. Breakfast was good and reasonable amount of choice but not really a any regular salad options. Table service was great and worth the stay alone ! Tv was not setup properly and I could not choose a working CNN channel to catch up on news. Location was a bit awkward to get to, taxi driver had a make a few u turns in rush hour traffic adding abt 30 mins to our already long journey. (LKO to Gurgaon). Still a good standard of service, which is why we chose a Hyatt. (Couple traveling from USA).