Hotel 4 stelle a Gurgaon

Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.

Il personale dell'hotel è molto cooperativo e utile e correttamente igienico mantenuto dal personale dell'hotel.

Excellent property and facilities. The reception associate ms jyoti is extremely customer friendly and prompt in getting the requests managed. The overall staff performance is very good. I would definitely want to avail the service again.

La camera era pulita, il design generale era semplice ed elegante e il personale di servizio era cordiale e cortese. La colazione offriva un'ampia varietà di opzioni, tra cui alimenti base, bevande alla frutta e latticini. Il sapore era ricco e pulito, ed è stata molto apprezzata.

In generale, il mio soggiorno alla piazza Citadines Paras era comodo. Il personale era utile e le strutture erano ben mantenute. Tuttavia, la posizione è molto lontana dalla maggior parte delle principali attrazioni e aree urbane, che facevano un po' di sconforte. Inoltre, la camera ha avuto un odore di molda che ha influenzato l'esperienza.

Molto comodo, ma solo una persona può parlare giapponese.La vasca è fantastica, ma penso sia meglio che piu' tardi.

month ago on Google I tried the à la carte service and it was genuinely good. Vedant and Sanjay handled my service and they were extremely attentive, quick and polite. Food came fresh, well presented, and they made sure everything was taken care of without me having to ask twice. Good experience overall.

Recentemente sono rimasto all'hotel di Alivaa e ho avuto una fantastica esperienza. Il personale era incredibilmente benvenuto e attento, assicurando che tutte le mie esigenze fossero soddisfatte. La stanza era senza spazi, ben mantenuta e dotata di tutte le attrezzature necessarie per un soggiorno confortevole.

Was here for a friend’s wedding. Rooms are spacious and have everything you need. Compared to other hotels in India the cleanliness level is high. Breakfast wasn’t included but it’s not expensive and it’s good. The location is good if you’re here for weddings or visiting friends nearby. Unfortunately it is very inconvenient for trips to Delhi.

courteous staff, and a pleasant overall atmosphere. The only drawback was that the food in the restaurant wasn’t served hot, but everything else about the stay was good.