Hilton Gurugram Baani City Centre ti permette di alloggiare proprio nel centro di Gurugram, infatti in appena 5 minuti di auto puoi arrivare fino a MAGNUM GLOBAL PARK e in 5 minuti a Golf Course Road. Questo hotel di lusso dista 15,8 km da DLF Cyber City e 4,5 km da CK Birla Hospital.
Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto e una palestra aperta giorno e notte. Questo hotel dispone, inoltre, di il Wi-Fi (a pagamento), servizi di concierge e una sala ricevimenti.
Alloggiando a un hotel, scopri l'ottimo ristorante, in loco, Kitchen Craft, che serve il pranzo, la cena e il brunch. In alternativa, puoi ordinare spuntini al bar/caffetteria o richiedere il servizio in camera 24 ore su 24. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione a buffet è servita nei giorni feriali dalle ore 06:30 alle ore 10:30 e nel fine settimana dalle ore 06:30 alle ore 11:00, dietro pagamento di un supplemento.
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Rilassati in una delle 223 camere con aria condizionata della struttura, complete di minibar e Smart TV. Il Wi-Fi (a pagamento) ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni dispongono di vasca o doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
"Our experience at this hotel was extremely disturbing and amounts to harassment by the hotel staff, ***** with gross mismanagement and lack of basic humanity.
We were explicitly allowed to enter and stay in the room, including having guests. Once permission was granted, there was no justification for the staff to continuously interrupt us throughout the night via repeated phone calls and visits to the room. This constant disturbance, despite having allowed us to stay, felt like deliberate harassment.
Further, the housekeeping staff initially confirmed that pets were allowed, based on which we proceeded. Later, the front desk team contradicted this information, stating that pets were not allowed. This internal miscommunication is entirely the hotel’s responsibility, yet the consequences were unfairly imposed on us.
During the night, my mother was asked to stand outside the hotel at around 12:30 AM, in the cold and darkness, for nearly 30 minutes, and was repeatedly told to move aside instead of being assisted. This was both unsafe and inhumane.
The front desk staff, Alisha and Pankaj, were rude, repeatedly poked and provoked the situation, and invaded our privacy by attempting to enter the room under the pretext of noise complaints. Ironically, they themselves escalated the matter by calling multiple staff members into the lobby and creating a scene.
Ultimately, we were forced out of the hotel at 3:30 AM, which is completely unacceptable and unsafe. Asking guests to leave hotel premises in the middle of the night due to the hotel’s own policy confusion cannot be justified on any humanitarian or professional grounds.
Hotels are not just about rulebooks—they are about hospitality, safety, and empathy. This incident reflects a serious failure on all three fronts.
We strongly urge the management to investigate this matter and take appropriate action, so that no guest is subjected to such harassment, humiliation, or risk in the future."