Hotel 4 stelle a Glasgow

I had a truly exceptional stay at Hotel Indigo Glasgow and felt compelled to share my experience because the level of service genuinely exceeded my expectations in ways I could hardly imagine. My check-in experience was incredibly seamless thanks to Erin. Having previously worked in a five-star hotel in St Andrews, I am very familiar with hospitality standards and how hotels usually operate. In many luxury properties, early check-in is rarely guaranteed. Guests are often asked to wait until the official check-in time, sometimes even until 4 pm depending on availability. I arrived at the hotel around 8 am after a long journey and thought I would simply ask, just in case. I had absolutely no expectation that a room would be available that early. To my surprise, Erin managed to arrange a room for me immediately, and there was no additional charge. I was sincerely grateful, as I had meetings to attend and it would have been very inconvenient to go into the office carrying a suitcase and backpack with my laptop and work materials. What stood out even more was Erin’s attentiveness. When I mentioned that I required a pet-free room due to allergies, she took the time to acknowledge this and explain how the hotel manages rooms for guests with allergies. I genuinely felt listened to, understood, and supported — never judged or dismissed. The cleanliness of the room was also excellent. Everything was immaculate, from the bathroom to the bedding and surfaces. As someone who pays close attention to hotel standards due to my own hospitality background, I could immediately see that the housekeeping team maintains a very high level of care — something that even some luxury five-star hotels occasionally fall short on. The room felt fresh, comfortable, and extremely well prepared. Later that evening when I returned to the hotel, I was assisted by Mark. Again, based on my previous experience in hospitality, I know that late check-outs in many hotels typically come with additional fees — often £24 for 1 pm, £48 for 2 pm, and sometimes up to £60–£100 for a 4 pm checkout. I asked for a late checkout expecting that, if I was lucky, it might be extended to 1 pm. However, Mark was very helpful and kindly extended it to 2 pm, which gave me plenty of time and was something I truly appreciated. Mark also assisted me in signing up for the rewards programme, and shortly afterwards I received the confirmation email. It really showed how organised, helpful, and considerate the front office team is. Another moment that really impressed me happened the following day. I briefly left the hotel before checkout and accidentally left my ID and wallet in the room. When I returned, Erin immediately recognised me from the day before. She confirmed my full name and email address and then extended my key card until 2 pm so I could access my room. Erin explained that normally the policy requires ID for that type of request, but on this occasion she used verbal confirmation because she remembered me from check-in the day before. 🩷 That level of attentiveness and professionalism is rare. It showed that the service was not simply about following procedures or ticking boxes, but about creating a genuine sense of comfort for guests and leaving a lasting impression. In all my interactions with Erin, she was enthusiastic, friendly, and supportive. The entire experience made the hotel feel welcoming and almost like a home rather than just a place to stay. Erin and Mark are a real credit to the team, and the service I experienced here honestly exceeded what I have seen in many luxury hotels. I would absolutely recommend Hotel Indigo Glasgow and will gladly stay again, especially as I will be travelling to Glasgow frequently over the next eight months.

Abbiamo un grande giorno all'hotel Native. La posizione è sorprendente. C'è abbastanza spazio nell'hotel per entrambi non sentirci come ci siamo sopra l'uno all'altro. La cucina è bella. Usiamo la lavatrice due volte e questo è stato un'ottima comodità per avere all'hotel. Mi consiglierei molto! 

We enjoyed our stay at the Maldron and felt it was great value overall. The location was perfect. Everything was within walking distance but also slightly away from the main high street so it was nice and peaceful at night. There were also loads of excellent restaurants and coffee shops within a few hundred meters of the hotel, offering loads of cuisine choices. The staff were very helpful and friendly. When we arrived, I realised I had accidentally booked one of our rooms as a double room when we needed a twin. After just a quick call to reception the staff found us a twin room within minutes, and were even mindful of keeping our families on the same floor for convenience which we hugely appreciated. The rooms themselves were very clean, modern and spacious enough for the two of us and our suitcases. The sound proofing was pretty decent too, and there was minimal noise from the corridor/outside apart from a few doors banging in the morning as guests left. Other highlights include: a very good shower where you can switch between a rainfall + handheld head, plugs on both sides of the bed (an essential these days!) and a comfortable bed. The TV system is a little dated in my opinion, however it does allow casting which was a bonus. Overall, I'd highly recommend this hotel for a mid-low budget stay.

La camera è bella, pulita e accogliente. Buona per il solo viaggiatore cuz Ho paura di rimanere in una grande stanza solo da solo. La colazione è molto continentale colazione che si può aspettare. Giornale sportive non si può aspettare troppo. Ma essere in grado di guardare il calcio vivo nell'abitacolo è una vibrazione durante il periodo della Coppa del mondo.

Ho apprezzato molto il mio soggiorno in questo hotel. La camera era impeccabile e si percepiva l'impegno del personale addetto alle pulizie nel mantenere standard elevati. Ho apprezzato anche la spaziosità della camera, che ha reso il soggiorno più rilassante e confortevole. L'unico piccolo inconveniente è stata la mancanza di pantofole, accappatoio e dentifricio in camera. Sono piccoli dettagli, ma fanno la differenza e sono solitamente apprezzati dopo una lunga giornata di viaggio. Nel complesso, ho avuto un'esperienza molto piacevole e ci tornerei volentieri.

Ottima posizione, superbmente pulito, delizioso colazione, personale amichevole, tutte le attrazioni che si potrebbe pensare. Cosa altro è necessario. Viaggio molto e questo è uno dei miei preferiti.😊😊😃😃

We absolutely loved our stay here. The room was spacious and the beds were the most comfortable beds I have ever slept in. Seriously- wow. The bathroom was fine and the shower was amazing. Some dust and little dirt here and there but overall ok. I didn’t have breakfast so can’t comment on that but did go to the champagne bar and absolutely loved it. The drinks, staff and view- spectacular.The staff at reception were so bubbly too: The only thing I would change would be the coffee in the room as it was terribly weak. Overall great experience.

L'hotel era in fase di ristrutturazione e non disponeva di una hall o di una sala da pranzo adeguate. Questo non era stato menzionato al momento della prenotazione, il che avrebbe potuto indurci a cambiare i nostri piani e a cercare un altro alloggio. Le camere sono un po' trasandate e datate, sebbene di buone dimensioni e pulite.

È già la terza volta che soggiorno in questo hotel. Le camere sono di dimensioni adeguate e le dotazioni di base sono complete, anche se mancano spazzolino da denti e pantofole. Ci sono invece sapone per le mani e shampoo. La pulizia della camera è piuttosto buona, solo il caffè e il latte non vengono riforniti a sufficienza. Non viene fornita acqua in bottiglia, ma è possibile bere direttamente l'acqua del rubinetto. Al check-in ci hanno offerto dei biscottini, e il check-out è stato semplicissimo, bastava lasciare la chiave nell'apposita scatola nella hall.

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