Hotel con colazione a Glasgow

I had a truly exceptional stay at Hotel Indigo Glasgow and felt compelled to share my experience because the level of service genuinely exceeded my expectations in ways I could hardly imagine. My check-in experience was incredibly seamless thanks to Erin. Having previously worked in a five-star hotel in St Andrews, I am very familiar with hospitality standards and how hotels usually operate. In many luxury properties, early check-in is rarely guaranteed. Guests are often asked to wait until the official check-in time, sometimes even until 4 pm depending on availability. I arrived at the hotel around 8 am after a long journey and thought I would simply ask, just in case. I had absolutely no expectation that a room would be available that early. To my surprise, Erin managed to arrange a room for me immediately, and there was no additional charge. I was sincerely grateful, as I had meetings to attend and it would have been very inconvenient to go into the office carrying a suitcase and backpack with my laptop and work materials. What stood out even more was Erin’s attentiveness. When I mentioned that I required a pet-free room due to allergies, she took the time to acknowledge this and explain how the hotel manages rooms for guests with allergies. I genuinely felt listened to, understood, and supported — never judged or dismissed. The cleanliness of the room was also excellent. Everything was immaculate, from the bathroom to the bedding and surfaces. As someone who pays close attention to hotel standards due to my own hospitality background, I could immediately see that the housekeeping team maintains a very high level of care — something that even some luxury five-star hotels occasionally fall short on. The room felt fresh, comfortable, and extremely well prepared. Later that evening when I returned to the hotel, I was assisted by Mark. Again, based on my previous experience in hospitality, I know that late check-outs in many hotels typically come with additional fees — often £24 for 1 pm, £48 for 2 pm, and sometimes up to £60–£100 for a 4 pm checkout. I asked for a late checkout expecting that, if I was lucky, it might be extended to 1 pm. However, Mark was very helpful and kindly extended it to 2 pm, which gave me plenty of time and was something I truly appreciated. Mark also assisted me in signing up for the rewards programme, and shortly afterwards I received the confirmation email. It really showed how organised, helpful, and considerate the front office team is. Another moment that really impressed me happened the following day. I briefly left the hotel before checkout and accidentally left my ID and wallet in the room. When I returned, Erin immediately recognised me from the day before. She confirmed my full name and email address and then extended my key card until 2 pm so I could access my room. Erin explained that normally the policy requires ID for that type of request, but on this occasion she used verbal confirmation because she remembered me from check-in the day before. 🩷 That level of attentiveness and professionalism is rare. It showed that the service was not simply about following procedures or ticking boxes, but about creating a genuine sense of comfort for guests and leaving a lasting impression. In all my interactions with Erin, she was enthusiastic, friendly, and supportive. The entire experience made the hotel feel welcoming and almost like a home rather than just a place to stay. Erin and Mark are a real credit to the team, and the service I experienced here honestly exceeded what I have seen in many luxury hotels. I would absolutely recommend Hotel Indigo Glasgow and will gladly stay again, especially as I will be travelling to Glasgow frequently over the next eight months.

My stay started very well but ended up being quite disappointing. On the first day, we were assigned an excellent room. The layout was well designed, with the kitchen located near the entrance, while the bedroom and bathroom were separated further inside. The room also featured a large floor-to-ceiling window facing outside, providing plenty of natural light. At first glance, everything seemed perfect. Unfortunately, when we tried to take a shower, we discovered that the water pressure in the bathroom was extremely low. It was so poor that even the toilet could not flush properly. We waited for maintenance staff for more than 30 minutes, but the issue was not resolved. A room change was only arranged after we repeatedly requested it. The replacement room was a major downgrade. Unlike the original room, it had no outward-facing window and instead overlooked an internal courtyard. For privacy reasons, we had to keep the curtains closed most of the time. Even on sunny days, very little natural light entered the room, making the space feel dark and depressing. The apartment is located close to the railway line, and being on a lower floor made the situation worse. Train vibrations and noise were clearly noticeable, while constant water-flow noise from upper floors could be heard throughout the day and night. The overall experience became quite uncomfortable. The location itself is convenient, with easy access to the city centre and shopping streets. However, there were frequently groups of unemployed or suspicious-looking individuals around the building entrance. On several occasions, we also noticed people wearing face coverings and individuals who appeared to be targeting passers-by, which raised concerns about personal safety. Overall, the first room showed that the property has the potential to provide an excellent stay. However, the severe plumbing issue, the poor replacement room, the noise problems, and the surrounding security concerns significantly affected our experience.

L'hotel e la camera sono buoni e la posizione è abbastanza comoda, ma non ci sono indicazioni per il percorso più breve. In realtà il cibo in cucina era davvero buono, tuttavia non è disponibile dopo le 20:00. Pertanto, dopo una lunga giornata di visite turistiche, ho dovuto uscire di nuovo per mangiare. Pertanto, suggerisco all'hotel di valutare la possibilità di prolungare l'orario di apertura della cucina per consentire a più persone di gustare il loro cibo.

L'hotel era incantevole, sono rimasto un po' deluso dal personale della reception che mi parlava tramite schermi di computer. Non mi hanno mai guardato quando mi facevano domande, personalmente lo trovo maleducato. Tuttavia sono riusciti a custodire i bagagli per noi fino al momento del check-in. La piscina è incantevole, non eccessivamente grande e c'erano lezioni in corso, ma per un tuffo veloce va bene. La vasca idromassaggio è minuscola, anche con 3 adulti dentro, ci toccavamo le ginocchia, quindi è stato un po' imbarazzante condividerla con degli sconosciuti. La palestra era fantastica. Sono rimasto molto colpito. La camera era incantevole, molto spaziosa, avevamo una camera doppia, era la prima volta che dormivo in un letto singolo da quando ero bambino, quindi non era molto comoda. Il bagno era pulito e la vasca era enorme, il che era fantastico. La nostra camera non aveva una finestra apribile, ma c'era un ventilatore nella nostra camera, non funzionava ma dopo aver avvisato il personale delle pulizie lo hanno sostituito rapidamente. La colazione era buona, proprio come ci si aspetta. Da una colazione a buffet, ci hanno fatto accomodare molto velocemente entrambe le mattine. C'erano distributori d'acqua al nostro piano e alla reception che abbiamo usato regolarmente e abbiamo apprezzato quel tocco. Nel complesso è stato un soggiorno piacevole e ci tornerei volentieri. La fermata dell'autobus rosso e giallo ”Sali e scendi” è proprio dietro l'angolo, quindi è comoda se si vuole visitare la città.

La stanza era pulita. Ho avuto la stanza con letto da divano, ma non hanno riparato la letto per noi. Infine, dovevamo chiedergli di ottenere le foglie. Altrimenti era pulita. Piena di attrezzatura.Colazione era buona e calda. Torneremo

Posizione molto comoda nel centro di Glasgow, vicino a ristoranti e negozi e a 10 minuti a piedi dalla stazione centrale. Stanza piccola ma dotata di tutto il necessario, ideale per un soggiorno di qualche notte. Colazione abbastanza varia. Possibilità di usufruire gratuitamente della postazione caffè/the posizionata in reception.

L'Hotel Marriott ha aggiornato le camere a buon livello. Tuttavia, la camera da bagno non è stata aggiornata e era molto povera con diverse aree sporche. (Vedere foto). Anche lo schermo della doccia non ha significato vicino che non si gettavano molta acqua sul pavimento quando si faceva una doccia. Una delle toletta da bagno nella stanza aveva un buco in essa. Altre piccole cose sono che nella stanza c'è solo una sedia, il che significa che mia moglie doveva sedersi sul letto. Anche una sola tazza di tè nella stanza. Non mi aspettavo questo da un Marriott Hotel!

L'ho prenotato mentre andavamo a un concerto. L'uomo alla reception era così bello e felice. Ci ha fatto sentire immediatamente comodi. Il colazione era fantastico - tranquillo e pieno di cibo. Un vibo molto freddo! Sicuramente prenoterebbe qui la prossima volta che siamo a Glasgow!

L'igiene deve essere rafforzata appena arrivato alla stanza il primo giorno. Trovato un panno rosa sotto terra Il soggiorno e la partenza sono tutti autoassistenti. Il bagno è in piedi nella vasca In generale, questo prezzo è buono La posizione può anche essere Salute generale

Il servizio è stato fantastico, un piccolo hotel delizioso con facile accesso a Glasgow. La camera avrebbe bisogno di un ammodernamento, ma questo non influisce minimamente sul soggiorno.