Hotel 4 stelle a Chester

Great Pub in a good location. A little tlc was required in our room to make it closer to great. Not many plug sockets, all in the wrong places (sorry).  Staff fabulous, food good. Overall 3.6/5.

La stanza era molto confortevole, ben progettata e con belle caratteristiche nautiche in tutto il mondo. All'arrivo, il parcheggio era eccellente, amichevole personale, in pochi minuti ci sedevamo vicino alla finestra, guardando il fiume fluente, essere divertiti dalla fauna mentre godeva una bevanda ben guadagnata dopo quasi tre ore di guida! La posizione era perfetta, colazione, piacere!Un trattamento di compleanno per la mia ragazza speciale che non poteva essere migliore, ci ritorneremo.

The hotel is an amazing old building but decorated quite modern. It has a micro brewery on site. The bed was comfy, the room was spotlessly clean and had everything you could need during your stay. The staff were friendly and very helpful. You are right in the centre of Chester, great for shopping, eating and drinking. Will definitely stay again.

Abbiamo avuto un bel saluto e una piacevole sorpresa la nostra stanza era pronta presto, così potevamo andare direttamente nella stanza. La stanza era spaziosa, tranquilla e pulita. Il personale è sempre stato amichevole e utile. La colazione è stata buona, anche se alcuni elementi non sono stati riempiti per un po'. Abbiamo soggiornato in precedenza come posizione eccellente e siamo sempre felici del servizio e del standard.

一切都很順利。性價比很好，位置極佳，Chester是一座讓人難忘的城市。

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

Incredibile da parte di partenza a finitura. Un po 'mix su un sistema di prenotazione ma ordinato entro minuti. Non poteva essere meglio guardato! Ottimo valore, il personale che va il miglio extra ha reso il nostro soggiorno di 1 notte così piacevole i bambini non volevano andare a casa!

On the first night I was out in a small room which was stuffy and unventilated, however after complaining I was put in a much nicer room for the rest of my stay. The second room had a good view and a/c. Location is superb for Chester Centre.