Hotel con parcheggio a Chester

we stayed 20-27 Dec: ＞＞＞the good - warm bathroom floor, daytime reception lady's service attitude (the ex-nurse), aircon, downstairs quiet seating area, coffee and croissants in morning, blackout curtains, windows/view of racecourse ＞＞＞the bad - booking error by Roomzzz - they cancelled the wrong dates when i made a change (although compensated us with upgrade thank you), no free parking (and the ringgo app forced us to pay GBP15 for 24 hours for only part-day parking), we had to remind staff about room cleaning twice, the night receptionist was not customer-friendly and also was constantly listened to loud TV on speaker, the bed sheets had some stains on when we checked in see pic.

Grazie per il vostro ottimo soggiorno. Apprezziamo molto quanto il personale sia stato benvenuto e utile, soprattutto perché il nostro soggiorno era inaspettatamente evento. La vostra gentilezza e pazienza con il caffè e la tostatura rendevano difficile il tempo. Torneremo ad esperimentare questo bel posto di nuovo

Hotel moderno e pulito con una buona vibrazione. Buona posizione, 10 minuti a piedi dal centro della città e vicino alla stazione ferroviaria. Buona scelta di ristoranti e bar/bar vicino.

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

Stayed here last night, everything was perfect. Our room was lovely and clean and had everything we needed for one night. The hotel is close to the city so just an uber ride away. The staff were friendly and welcoming and we opted for the breakfast the next day which was delicious. Would definitely stay here again.

Personale accogliente. Grande posizione. Camera grande e bagno moderno, ma non la più pulita, capelli in cuscini vestiti, capelli in doccia, molte polveri nella camera. Aspettato un po 'più bene da qui.

Per un normale colazione di dimensioni dovete pagare un'altra, il riscaldamento era rotto nel bagno, così era abbastanza freddo. L'hotel sembrava un po' tatuato in luoghi. Il servizio era mancante, doveva sempre cacciare i membri del personale. Bella costruzione e buona posizione.

We had a lovely time it was one of our celebration for our 50th wedding anniversary and the staff were great. I had knee surgery 12 weeks ago. They made sure we had a downstairs room and even found another chair to go in our room as I needed one with arms on to get up. We had dinner at the restaurant Friday evening and the food and service was quick and excellent.

Come grande fan delle Premier Inns, mi sentivo che questo non era al loro standard normale. Le letti erano sempre molto comodi, ma il letto non era adeguato, leggermente mal adattato. Anche la stanza era fredda e l'aria condizionata non funzionava. La TV non ha funzionato neanche nella nostra stanza, la connessione aerea è stata citata aa la ragione sullo schermo. In un po' meno e più personale, mi piace l'opzione di uova scrambled al mattino, ma solo uova fritte sono state offerte al colazione.

Non è il miglior soggiorno qui. La TV non è stata condizionata. L'ultima visita non ha un telecomando remoto. Il controllo della temperatura del doccia non funzionava bene. Ma la posizione è ancora buona e il bagno è buono