Hotel 4 stelle a Bogota

Well located international hotel offering spacious, comfortable rooms. Rooms are very quiet despite the hotel's proximity to the busy 7th Avenue. Staff are professional, friendly and helpful with any requests. Breakfast is substantial with a good selection of hot and cold, western and local dishes - and plenty of Colombian fresh fruits, juices and coffee. Occasionally, some items were not always quickly replenished but overall the service was efficient and the staff again very helpful and friendly. Excellent value for money, taking into account the hotel standard and location

First room was very dirty, floors not cleaned, shower did not drain, shower head sprayed everywhere and was not located per our request. Second room was better but overall maintenance in the rooms lacking. Toilet water connection leaking for some time, sink leaking, closet door did not function well, water damage throughout bathroom area. Staff overall were okay, restaurant staff were really good and we enjoyed the happy hour food and drinks. Location is excellent in terms of available restaurants and other serviced.

The best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful. The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies. Other than the above, the location is very good, conveneint and safe.

酒店房間很乾凈整潔，服務員特別周到幫助我將行李送到500米外的地方坐車👍 周邊警察很多，所以很安全。 出門一個路口就是玻利瓦爾廣場，另一邊路口也是一個非常漂亮的大教堂。

剛來的晚上，可能沒有空房，隨便安排了一間，但是沒有水，不過前台幫忙安排了熱水，有一個大堂經理很好，中國體質來這邊，怕冷了，小暖風扇給安排上，並且第二天給換了一個更好的房間。然後插排壞掉了，他們沒有辦法修好，拿了兩個插線台板，早餐也還可以，也有熱水。

Great location. Breakfast was ok at best, and they were very strict about only offering one hot drink and one water/juice. You had to pay if you wanted a second coffee. No continental offering either. I also had to pay extra to have a side of bacon with french toast. Tried the local breakfast offerings the next day and also not great. On service, they knew the room was for two people but only provided one coffee cup and one glass. The second day they didn’t replace the bath towel. We used the laundry service which was quite slow compared to other hotels that we stayed at in Columbia, but fine apart from being slow. We stayed on the mezzanine level in a queen superior room, the bed was comfy but there was intermittent music blasting from somewhere and the view was of another building so not great. I wish I had paid a bit more and stayed at Click Clack (which was fantastic in Medellin) or the four seasons.

Good location in a safe neighbourhood. Many restaurants in walking distance. Face recognition entry works like a charm. Staff is custeous and very responsive through WhatsApp. The room does not have air conditioning, not that its a big problem for us as we stayed during winter. The temperature for the shower was tricky to regulate, went from cold to hot intermittently. Staff managed to play with the water heater to get the fluctuation down to an acceptable level. Hope the problem was only for the room we stayed. The floor could do with a proper cleaning. Found long hair in different parts of the floor.

Buenos empleados de recepción y portería son excelentes, no muy buenos con la limpieza en las habitaciones. Por lo menos son honestos .. se me quedó una prenda la guardaron en la caja fuerte, me confirmaron y me la devolvieron .. Gracias por eso.

Long established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor). Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment. Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)