Hotel 4 stelle a Shantou

We chose this hotel primarily for its proximity to the Shantou railway station. The night prior, we stayed at a nearby Hampton but had a disappointing experience, so this was our first stay with a local Chinese chain brand. Check-in was smooth and efficient, although no English was spoken at the front desk. We had requested a higher-floor, quieter room via WeChat in advance and were initially assigned Room 602. Upon entering, the room appeared clean and well-maintained. However, we encountered an unusual and inconvenient issue with the Wi-Fi. Guests are instructed to turn on the TV to access the Wi-Fi password, but we discovered that the TV must remain on in order for the Wi-Fi to function. This was confirmed by multiple staff members, including what appeared to be a front desk supervisor. This setup was quite disruptive, as the TV screen is bright and cannot be dimmed, and the work desk is positioned directly in front of it. To their credit, Ms. Lin—responded promptly and offered to move us to another room (also 602, but with a different layout). The new layout was more practical, with the desk positioned at a 90-degree angle from the TV, which helped mitigate the issue somewhat. That said, the second room had its own drawback: there was a noticeable gap in the window, which allowed in road noise. Since we stayed over the weekend, traffic noise and honking were quite noticeable at night. In addition, we heard neighbors chatting and laughing past midnight. Lotion could be a nice addition too. A small humidifier with scented oil definitely gave a zen touch. Aside from these two issues (Wi-Fi dependency on the TV and sound insulation), the overall stay was comfortable. As a gesture of goodwill, the hotel provided complimentary breakfast. While we are not typically breakfast eaters, we did try the noodle station. The offerings were entirely Chinese-style. One suggestion would be to label the protein options more clearly (in Chinese or English), as we observed multiple guests asking staff about them—one of which turned out to be pig’s heart. Overall, this was a good introduction to a Chinese domestic hotel brand. I learned that they got a few locations in Europe. While there are areas for improvement, particularly in technology setup and soundproofing, the service recovery effort and general room quality made for a satisfactory stay.

My stay was perfect stuff was polite and friendly however the are so smooth and fast at there work , room was perfect and clean and other hotel facilities are perfect, only small things that there is not enough restaurants or places nearby

Grande hotel con una grande stanza pulita e un buon colazione. È molto importante che mi siano molto gentili :)

I’ve been here for five night, the food was great but same recipe every single day.  this hotel just renovated it’s nice. But in the room has really strong smoke smell which is same as other hotel around here. The maid was really nice.

Localizzazione saggio non credo, si può ottenere qualcosa di meglio. I 2 più grandi centri di Shantou sono a 5 minuti a piedi. Tutto è buono. Complimenti fare la vostra miscela di tè è semplicemente buono. Solo lamentarsi è che le camere che si trovano davanti alla strada possono sentire il rumore delle auto a volte la notte, anche la mia stanza aveva un grande pilastro in mezzo, quindi il letto più vicino alla finestra deve guardare la TV in un angolo. Mi chiedo perché non può mettere la TV sul pilastro.

Con una calda casa calda del cortile, molto piacevole, adatto per portare animali da compagnia, bambini e vacanze. Traffico conveniente, vicino alla linea veloce dell'aeroporto, l'altra parte è la città di Wanxi, c'è una strada di cibo vicino, e si può vendere Benvenuto: il piccolo fratello si aprirà a favore dei frutti, aggiungerà una microscrittura e comunicarà in tempo utile.

酒店位置是不錯的離景點都比較近，交通便利，對面就是海濱長廊，晚上吃完美食到對面散步享受汕頭獨有的藍調時刻，大堂潮汕文化很濃郁，進門頭頂就是“給阿嬤的情書”裏出現的僑批，客房裝修是屬於很温馨的，客房衞生有待提高，前台服務很周到，響應很快，值得推薦！

1) Excellent location close to the large and modern shopping mall MixC with lots of eateries. Also lots of other food choices in the neighborhood. Short walk to food street Longan South Road, though not my favourite. 2) Great soundproof with double-glazed windows. Traffic on the busy streets did not affect us at all. 3) Service was excellent. The representatives at the reception were very helpful. They gave us a late check-out because our HSR train was to depart at 3:40pm. 4) There is a tea table in the lobby for you to make your own fruit/flower/health tea, and a small box with extra items of interest during the stay. The gym is small but I was the only person ysing it so it was okay. 5) Our ONLY issue was that when the room nextdoor was occupied by other guests, the plumbing showed some weakness - when our neighbors showered, the noise of the running water was so loud I thought my husband was showering in our room... But the disturbance only lasted for a short while. 6) FYI there are a few floors in the building still occupied by other tenants not related to the hotel, but it would not affect the quality of your stay. Overall, it's GREAT VALUE money! Do consider staying here.

My second time staying here. I like the location and also the warm service by the staff here. Will stay here again when i next visit

Sono stato qui a Shantou per un breve viaggio di fine settimana e sono rimasto nel Golfo d'oro per due notti, e sono stati completamente prenotati, ma mi hanno dato una bella sala di tessuto Hello Kitty (un leggero miglioramento dalla mia prenotazione originale). La zona molto occupata con la costruzione accade vicino, così potevo sentire i suoni durante il giorno e i suoni di recreazione del parco la sera dalla mia 10a stanza. Tuttavia, le tende di illuminazione e di smantella erano buone. Anche la pressione dell'acqua per il doccia era buona. Il fumo puzza nelle stanze perché alcune stanze permettono di fumare, ma la mia stanza non fumava, quindi all'interno della mia stanza era senza odore. È strano che alcuni taxi non riescano a trovare l'ingresso del parcheggio e abbiano avuto problemi di arrivare direttamente alla porta dell'hotel. Non sono sicuro se fosse un flash sulla mia app di saluto auto o solo un problema di posizione. La reception bilingue e un amichevole manager che ha aggiunto il mio WeChat per inviare mi consigli alimentari locali. Buon hotel per i viaggiatori di business o visitatori turistici su un bilancio. Buffet di colazione alberghiero, ma altri ospiti dell'hotel erano coraggiosi a gettare i loro tessuti usati sul mio tavolo anche quando mangiavo. Forse è necessario un segnale più forte per promuovere la corretta gestione dei rifiuti, l'armonia e la civiltà nelle aree comuni.