Hotel 4 stelle a Shantou

We chose this hotel primarily for its proximity to the Shantou railway station. The night prior, we stayed at a nearby Hampton but had a disappointing experience, so this was our first stay with a local Chinese chain brand. Check-in was smooth and efficient, although no English was spoken at the front desk. We had requested a higher-floor, quieter room via WeChat in advance and were initially assigned Room 602. Upon entering, the room appeared clean and well-maintained. However, we encountered an unusual and inconvenient issue with the Wi-Fi. Guests are instructed to turn on the TV to access the Wi-Fi password, but we discovered that the TV must remain on in order for the Wi-Fi to function. This was confirmed by multiple staff members, including what appeared to be a front desk supervisor. This setup was quite disruptive, as the TV screen is bright and cannot be dimmed, and the work desk is positioned directly in front of it. To their credit, Ms. Lin—responded promptly and offered to move us to another room (also 602, but with a different layout). The new layout was more practical, with the desk positioned at a 90-degree angle from the TV, which helped mitigate the issue somewhat. That said, the second room had its own drawback: there was a noticeable gap in the window, which allowed in road noise. Since we stayed over the weekend, traffic noise and honking were quite noticeable at night. In addition, we heard neighbors chatting and laughing past midnight. Lotion could be a nice addition too. A small humidifier with scented oil definitely gave a zen touch. Aside from these two issues (Wi-Fi dependency on the TV and sound insulation), the overall stay was comfortable. As a gesture of goodwill, the hotel provided complimentary breakfast. While we are not typically breakfast eaters, we did try the noodle station. The offerings were entirely Chinese-style. One suggestion would be to label the protein options more clearly (in Chinese or English), as we observed multiple guests asking staff about them—one of which turned out to be pig’s heart. Overall, this was a good introduction to a Chinese domestic hotel brand. I learned that they got a few locations in Europe. While there are areas for improvement, particularly in technology setup and soundproofing, the service recovery effort and general room quality made for a satisfactory stay.

Il personale era caldo, accogliente e molto utile durante la mia visita. La stanza era pulita, comoda e ben mantenuta, e l'atmosfera generale mi faceva sentire rilassata e curata. La posizione era confortevole e il servizio superava le mie aspettative. Rimango felicemente qui e consiglio a chiunque cercasse una piacevole e confortevole esperienza.

A solid, modern choice for a short trip. The property is fresh and has some really cool features, like the robot that delivers food directly to your doorstep—it's a very convenient and cool touch. Highlights: Love the dual-pillow options (soft/hard) and the 24-hour front desk that helps manage the laundry for you. We were also grateful for the free room extension until 1 PM. Drawbacks: No ground-floor staff to help with bags since the lobby is on Level 2. Wi-Fi signal is weak, and the breakfast is the same every day (though there are many eateries nearby). Smells: You’ll notice the wet market smell outside and the strong essential oil scent in the lobby, but it’s manageable since you aren't at the hotel lobby all day.

What an excellent hotel. It appears to be relatively new, so it was a real treat to sleep in fresh, crisp sheets, and I loved the supportive, firmer mattress. The blackout curtains and double-glazed windows were excellent too, making it easy to get a great night's sleep off the plane. Unfortunately, I missed breakfast, so I can't comment on that, but the Italian drip coffee bags provided in the room were more than enough to get me caffeinated and ready for my meetings. Room service being delivered by a robot was an unexpected novelty and definitely added a bit of fun to the stay. The front desk staff were exceptional. They went out of their way to help me order takeaway and organise a DiDi to the nearby train station, making everything effortless despite the language barrier. The weather outside was hot and humid, but it never affected my comfort inside. The air conditioning worked brilliantly, cooling the room with a natural feel and without the usual noisy rattling that many hotel units have. The DIY laundry was another unexpected bonus. With the humid weather requiring more outfit changes than I'd anticipated, being able to wash and dry my clothes was incredibly convenient. The gym was also well equipped and a great alternative to running outside in the heat or getting lost. Overall, I highly recommend this hotel and will definitely be staying here again on future trips.

All good especially the service and food for breakfast. The best breakfast selection for all the Hampton hotels by Hilton I have stayed . Special thanks to Ms Joy from the front desk who provided very informative and well recommended places to eat for local foods in that area . Her patience must be commended !👍

1) Ottima posizione vicino al grande e moderno centro commerciale MixC con molte ristoranti. Anche molte altre opzioni alimentari nel quartiere. Cammino breve per la strada alimentare Longan South Road, anche se non il mio preferito. 2) Grande prontezza sonora con finestre doppie.Il traffico nelle strade occupate non ci ha colpito affatto. 3) Il servizio è stato eccellente. I rappresentanti alla ricezione sono stati molto utili. Ci hanno dato un check-out tardivo perché il nostro treno HSR doveva partire alle 3:40. 4) Il lobby ha una tavola da tè per fare il vostro frutto/fiore/tea di salute, e una piccola scatola con oggetti di interesse aggiuntivi durante il soggiorno.La palestra è piccola, ma ero l'unica persona che la stava sgridando, quindi era tutto a posto. 5) Il nostro unico problema era che quando la stanza accanto alla porta era occupata da altri ospiti, il piombo mostrava una certa debolezza - quando i nostri vicini si sono dorsati, il rumore dell'acqua corrente era così forte pensavo che mio marito si stava dorsando nella nostra stanza ... Ma il La disturbo durò solo per un breve periodo. 6) FYI ci sono alcuni piani nell'edificio ancora occupati da altri locatori non collegati all'hotel, ma non influenzerebbe la qualità del vostro soggiorno. In generale, è un grande denaro di valore!Considerate di rimanere qui.

Il pubblico amichevole degli animali domestici, questo è molto interessante. Il piccolo gatto e il gatto della reception sono molto carini. Il pubblico è in generale pulito e luminoso. Il cibo vicino è conveniente. I bambini amano molto. Abbiamo la possibilità di tornare a vivere qui.

Windham Hotel è un buono speciale per la gara: Hey?Dov'è questo? Infrastrutture: completa Servizio: Ok, è tardi per arrivare all'hotel. Dopo l'alloggio, mi sento un po'incomodo dal manager di camera degli ospiti per coordinare immediatamente la sostituzione e l'aggiornamento di un altro tipo di camera Salute: buono Ambiente: la strada del mare è cambiata, l'ambiente circostante è in pieno

My second time staying here. I like the location and also the warm service by the staff here. Will stay here again when i next visit

Visita per lavoro di due giorni . Colazione principalmente asiatica, poca scelta per gli europei. Personale ok anche se non parlavano molto inglese ma comunque molto gentili. Pulizia cucina a vista sicuramente da rivedere….. non era molto pulito. Stanze un po’ retro ma tutto sommato va bene per una sosta di 2-3 giorni. Nota positivo la cena nel ristorante