Hotel con palestra a Shantou

We chose this hotel primarily for its proximity to the Shantou railway station. The night prior, we stayed at a nearby Hampton but had a disappointing experience, so this was our first stay with a local Chinese chain brand. Check-in was smooth and efficient, although no English was spoken at the front desk. We had requested a higher-floor, quieter room via WeChat in advance and were initially assigned Room 602. Upon entering, the room appeared clean and well-maintained. However, we encountered an unusual and inconvenient issue with the Wi-Fi. Guests are instructed to turn on the TV to access the Wi-Fi password, but we discovered that the TV must remain on in order for the Wi-Fi to function. This was confirmed by multiple staff members, including what appeared to be a front desk supervisor. This setup was quite disruptive, as the TV screen is bright and cannot be dimmed, and the work desk is positioned directly in front of it. To their credit, Ms. Lin—responded promptly and offered to move us to another room (also 602, but with a different layout). The new layout was more practical, with the desk positioned at a 90-degree angle from the TV, which helped mitigate the issue somewhat. That said, the second room had its own drawback: there was a noticeable gap in the window, which allowed in road noise. Since we stayed over the weekend, traffic noise and honking were quite noticeable at night. In addition, we heard neighbors chatting and laughing past midnight. Lotion could be a nice addition too. A small humidifier with scented oil definitely gave a zen touch. Aside from these two issues (Wi-Fi dependency on the TV and sound insulation), the overall stay was comfortable. As a gesture of goodwill, the hotel provided complimentary breakfast. While we are not typically breakfast eaters, we did try the noodle station. The offerings were entirely Chinese-style. One suggestion would be to label the protein options more clearly (in Chinese or English), as we observed multiple guests asking staff about them—one of which turned out to be pig’s heart. Overall, this was a good introduction to a Chinese domestic hotel brand. I learned that they got a few locations in Europe. While there are areas for improvement, particularly in technology setup and soundproofing, the service recovery effort and general room quality made for a satisfactory stay.

The location is good and there are plenty of food options. Hotel staff are very helpful and friendly. I used their laundry service and it was very efficient. The room is clean and the air con is strong enough. The room is also dark enough at night for a good night’s sleep.

A solid, modern choice for a short trip. The property is fresh and has some really cool features, like the robot that delivers food directly to your doorstep—it's a very convenient and cool touch. Highlights: Love the dual-pillow options (soft/hard) and the 24-hour front desk that helps manage the laundry for you. We were also grateful for the free room extension until 1 PM. Drawbacks: No ground-floor staff to help with bags since the lobby is on Level 2. Wi-Fi signal is weak, and the breakfast is the same every day (though there are many eateries nearby). Smells: You’ll notice the wet market smell outside and the strong essential oil scent in the lobby, but it’s manageable since you aren't at the hotel lobby all day.

What an excellent hotel. It appears to be relatively new, so it was a real treat to sleep in fresh, crisp sheets, and I loved the supportive, firmer mattress. The blackout curtains and double-glazed windows were excellent too, making it easy to get a great night's sleep off the plane. Unfortunately, I missed breakfast, so I can't comment on that, but the Italian drip coffee bags provided in the room were more than enough to get me caffeinated and ready for my meetings. Room service being delivered by a robot was an unexpected novelty and definitely added a bit of fun to the stay. The front desk staff were exceptional. They went out of their way to help me order takeaway and organise a DiDi to the nearby train station, making everything effortless despite the language barrier. The weather outside was hot and humid, but it never affected my comfort inside. The air conditioning worked brilliantly, cooling the room with a natural feel and without the usual noisy rattling that many hotel units have. The DIY laundry was another unexpected bonus. With the humid weather requiring more outfit changes than I'd anticipated, being able to wash and dry my clothes was incredibly convenient. The gym was also well equipped and a great alternative to running outside in the heat or getting lost. Overall, I highly recommend this hotel and will definitely be staying here again on future trips.

A Shantou si trovano cibo e grandi cucine, e non lontano dai negozi di fine anno e dalle strade occupate (al di là del raggio 5/8km) e dalla stazione ad alta velocità. Il personale professionale e amichevole e il manager erano molto accoglienti quando si chiedeva di aggiornare la stanza con o senza la possibilità di bagno.

All good especially the service and food for breakfast. The best breakfast selection for all the Hampton hotels by Hilton I have stayed . Special thanks to Ms Joy from the front desk who provided very informative and well recommended places to eat for local foods in that area . Her patience must be commended !👍

Il servizio è stato fantastico per il personale molto amichevole. Il workshop DIY per il tradizionale ChaoShan “dumping” Red è stato anche una fantastica esperienza. La stanza era temperata e pulita, con il personale di pulizia prendendosi cura di noi. L'unica cosa cattiva che posso denunciare è l'incapacità della TV di sostenere Airplay, ma la stanza e l'hotel in generale erano magnifici. Inoltre, la posizione dell'hotel è grande, tranquillo a notte, poiché è vicino a un'area residenziale, ma solo 200-300 metri dai ristoranti e cosa non. Vorrei consigliare a famiglia e coppie di rimanere qui, comunque grazie al personale.

Kaiyad hotel is located in the main road and its very easy to reach there and also have so much facilities around there specially for foreigners many western restaurants and also if you are coming to business work this hotel is much convenient The hotel is very clean and the staff is very friendly but they don’t have more varieties for breakfast

Come albergatore, ritengo che l'unica cosa negativa sia che l'hotel non ha riscaldamento e non ci sono robot per consegnare i piatti da asporto che devono andare ai banconi da asporto molto lontani. In generale, c'è parecchio cibo l'area circostante. Il servizio della reception è nella media e necessita di miglioramenti. Non c'è sorriso, vale la pena imparare il servizio della sorella di stanza, è molto sorridente, premurosa e attenta

Location is superb, this is a gated property with rooms on the 2nd floor and friendly store owners who invite you to have tea and friendly chats everyday, stores at street level have a myriad of snacks, drinks, tea, specialty food teams and even frozen seafood if, like me, you’re visiting relatives and need to gift them something. This entire street is a famous food street so you’re also spoilt for choice with all the regional Chinese culinary offerings. Will return! My Room, the tea-room option, I reckon, is huge !