Hotel 4 stelle a Québec

Very nice hotel and staff especially valet. Upon arrival I was told we were being upgraded to a suite at no charge. My reservation made in May was for a two bed room. The suite had one bed and a pull out couch. Not conducive for four adults. Said they only had one night available in a room with two beds   The suite was our only option. Two members of our party slept on a pull out couch for four nights while I paid for a room with two beds to accommodate four adults. No compensation or concessions were even offered to us. Very disappointed. Others be forewarned you can reserve and pay for the room you want but you take the room they give you regardless of what you pay and reserve.

L'ingresso dell'hotel ha un'atmosfera retrò e ho scattato diversi video e foto. Le receptionist sono state molto disponibili; mi hanno permesso di fare il check-in nonostante fossi arrivata in anticipo. La camera, sebbene piccola, era ben progettata e non mi ha dato la sensazione di essere angusta. È possibile prendere in prestito un bollitore alla reception e, a quanto pare, ci sono distributori automatici di acqua e bevande su ogni piano, oltre a macchine per il ghiaccio. La posizione è fantastica, proprio accanto al castello. In questo periodo dell'anno, il Quebec è molto freddo e ventoso, faceva davvero freddo! Durante il mio viaggio di due giorni, sono praticamente uscita per un breve periodo finché non ho iniziato a congelare, poi sono tornata in hotel per riscaldarmi prima di uscire di nuovo. Ne è valsa decisamente la pena.

A stay that exceeded expectations - from the moment I arrived, this hotel impressed. The location is hard to beat. The lobby sets the tone beautifully: elegant without being stuffy, with a good coffee machine. My room was spacious and thoughtfully decorated with a real sense of place rather than the identikit style you find in so many hotels. Nothing felt like an afterthought. The bed and the duvet were comfortable, the kind you do not want to leave. The staff were warm, helpful, and attentive without being overbearing. I would return without hesitation.

There are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping. The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.  The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.

It was very different then staying at usual hotels we stay in. The learning opportunities were very appreciated. Activities and workshops are well priced and organized. Want to give a shout out to our story teller Samuel that made our first activity a memorable one The lady doing the necklace workshop will surprise you with all her abilities. The showers were very ergonomic. The bed and beddings were very comfortable. The aspects I wished were part of the experience: Bigger pool as we went there as a family and the pool was rather small. Wooden floor are nice and stone floors in bathroom look nice as well but both are really cold to walk on. Although they offer bathrobes they unfortunately dont offer slippers. More hiking trails nearby as well, although the little trail they have around the hotel with panels giving information on different aspect of the Wendat traditions was a nice evening walk to do as a couple. Overall a very nice stay. Would recommend it without hesitation.

Room was clean and amenities were good. Had sufficient utensils and cookware for warming/preparing food. Bathroom supplies were above average and adequate. Staff were always courteous and helpful. Enjoyed out stay there. Only gripes are location is down the hill from the popular attractions, so had to climb up to go to those places. We didn't mind, but could be tedious for other, especially when there's snow; and our room was towards the back of the building with the gas station next door, which was busy and created a lot of noise. Other than these, the price was decent and close to bus stop.

The loft was spacious. The design was contemporary and it matched the romantic and chill vibe of Quebec City. Public car park was nearby. The lightings, the furniture, beds were comfortable and clean. The amenities were adequate and new. We loved the loft so much! Perfect location with most of the major attractions within walkable distance. Room rate is not cheap but it was worth the price. It would be perfect if detergent was also provided as there was washer and dryer. This accomodation was highly recommended.

The room is spacious and features a modern design with a pleasant ambiance. It is overall very clean and comfortable - just as one would expect from a Hilton-brand hotel. However, I would like to highlight the following areas for improvement: 1. There aren't any drinking water dispensers on each floor, so we had to get water from the gym in the basement, which was inconvenient for guests. 2. There is no proper kettle for tea drinkers. As tea enthusiasts, we found it inconvenient to boil water using the coffee machine, as the water carries a noticeable coffee taste and aroma which compromise the flavour of the tea. Additionally, the hotel does not provide a hot water dispenser in the common areas on each floor. Hotel management should consider providing complimentary bottled water in each room or, at minimum, installing drinking water dispensers including hot water on each floor. Alternatively, providing a small electric kettle would be a simple yet meaningful addition to all beverage preferences.

I liked the hotel location and facilities. The indoor pool was amazing and the live stage was so good. I would definitely visit here again and book the terrace view next time. However, there are few things that I was very dissapointed. The room was not managed well. There are white things are around the floors (it looks like painting or wall paper. I asked to change the room, but the new room has the same problem). Hair dryer was phsically broken and not working. Heater is not working and when I turn on, it is very noisy. There was a party when we stayed and it was very noisy until almost 1 pm. We called at 12:30 and the reception said they send a security. However, it was still noisy after 30 mins).

캐나다 출장 갈때마다 묵는곳입니다 정말 깨끗하고 어딜가나 위치도 최고입니다 공항에서도 택시타면 금방이구요, 근처에 맛집과 카페들도 많아요! 사진처럼 안쪽이라 택시타기도 편합니다