Hotel 3 stelle a Surabaya

Reasonable price, friendly service, the room is very clean, the location is very close to shopping centres. Very recommended

Molto pulite camere, personale utile e amichevole. Valore per soldi. Solo al di sotto del pranzo, juz così via. 5/10. Posizione vicino a molti caffè/restau. Mart di famiglia, indomare e lawson juz 400 metri di distanza.

Non molto soddisfatto, il servizio potrebbe essere migliore. Arrivato alle 4:00 (ora dell'Indonesia) per accedere, è stato chiesto di aspettare perché la stanza non è pronta. Aspettato per 10 minuti che è ok. Carta data solo 1 - non conveniente quando abbiamo organizzato il massaggio interno come uno di noi deve rimanere nella stanza con il massaggio mentre mio marito è sceso per prendere un altro massaggio e la stanza è andata fuori dal pitch nero. Colazione - uova correvano alle 9:00 e fu detto che non ci sarebbero più uova Giorno di checkout, chiamato ricevimento circa 10:00 - richiesta di una bottiglia minerale aggiuntiva per il drink, ma è stato detto che stiamo controllando oggi e dovremmo acquistare la bottiglia. Checkout - era in esecuzione 5 minuti dopo, la ricezione è già chiamata a chiedere di controllare ora. Letto e le mutandine sono buone e confortevoli a dormire. Ci sono plug internazionale in modo che si può usare se si sta usando 3 plug pin. La posizione è perfetta, solo attraverso la Plaza Tunjungan, ma non c'è niente di bello da fare. Il servizio potrebbe essere migliore, ma certamente non ritorna per noi.

Varna Culture Hotel is located at strategic location closer to Tunjungan Plaza and many local eateries around. But I was given a room at smoking floor although when I booked I already requested for nonsmoking room. We have to inhale lots of 2nd hand smoke which was quite bad for our throat and causing us hard to breathe. The bathroom had given us lots of problems, after we took a shower, we realised the water cannot flow into the drainage hole and stayed floating next to the toilet bowl. The whole floor flooded as the floor design was a problem. When we complained to front desk staff, they already knew the problem but they cannot do anything. They only offered the housekeeper to mop away the water. Which the floor still wet. The water pressure is too low while we on the shower. The shower head positioned wrongly on wall and not flexible which caused the shower water to shoot directly to the opposite wall instead of to our body or face. It wet the whole towel rack and the toilet bowl behind us. Hence, we have to hold the shower head most of the time to ensure we can clean our body thoroughly. Breakfast served was average. The juices were quite plain and no fruit flavour. The overall food served was OK. No minibar in the hotel. We have to buy ice cube 5,000rp for a cup of 4pcs ice cudes.

A nice hotel located strategically in tidar.. 15 min walks to tunjungan (mall & walking street) and food street

Devono davvero migliorare la loro igiene, molti bug dentro la stanza.

i do have a good experience stayed at Quest Hotel. they know what they’re doing also i’m not disappointed with their breakfast buffet. so it’s a good sign. i’ve been to fave hotel which’s one of Archipelago hotels too and theirs are not as good as Quest. overall you won’t be disappointed with the money you spend here

This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart. Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste. The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget. I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution. But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby. I really hope they can survive this economy storm. I really love this hotel 🥺.

had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly, professional, and always willing to help whenever needed. The location was excellent, making it easy to access nearby attractions and business areas. The breakfast selection was also very good, with plenty of delicious options.

Era riluttante a soggiornare qui, quindi ho prenotato solo una notte. Ma a quanto pare è stato aggiornato nella camera executive recentemente rinnovata. OK, ma molto stretto. Il giorno successivo ci siamo trasferiti in una tipo villa abbastanza spaziosa, purtroppo non c'erano servizi in camera. Il pavimento si è staccato fino a farmi sanguinare i piedi. Buona posizione, molti venditori di cibo. Buon servizio. La colazione non è male per quel prezzo. Ho trascorso un totale di 5 giorni e 4 notti in questo hotel.