I migliori hotel con spa a Lahore

Nonostante la progettazione dell'hotel sono buoni, con molte scelte di ristoranti diversi, ma devo lamentarmi del servizio del personale opposto. Movimento lento e facciale sembra freddo, non attivo né amichevole, suggerisce di avere qualche formazione per migliorare la loro atteggiamento e procedura. Vieni due volte, ma ogni volta ci è voluto molto tempo quando ci sono entrate. Altrimenti la stanza e le strutture sono in ordine. Non molto raccomandato finché non potranno migliorare la qualità del servizio e l'atteggiamento del personale.

Non lontano dal centro. Vicino all'aeroporto. Tutti i membri del personale sono così bello. Le camere sono pulite. Perfetto.

在國內的喜來登會比巴基斯坦的要好，不過比起當地的別的酒店，在這個價位上我也無話可説，畢竟我們住一晚等於當地普通人一個月的工資了

I am currently staying at this hotel. It is now 3:30am and I so upset with this hotel I’m reaching out to others not to book and have the experience I am having. We are a group of the 3 currently touring Pakistan by road. We stated our journey by road from Karachi and are currently staying here in Lahore. Firstly , we booked for 4 ppl however one of our friends couldn’t make it. Other hotels we have stayed at have reached out on the *********** platform and asked if we required anything before our arrival such as an airport transfer or what is our eta to the hotel. Park Lane simply sent a message explaining that should you not checkin by 4pm your booking will be cancelled. This caused me serious anxiety and added unnecessary stress. I rang the hotel and told them we are definitely coming and not to cancel. We thankfully arrived and was told that we only have one room booked. This was then changed to you have two double rooms booked. At no time were we asked about the 4th person and we have now paid for our friend in his absence. Next the rooms , yes we are sharing beds. We asked about our selected twin rooms , however was told simply that these have been prioritised for the pakistan under 19’s cricket team who are staying at same. We were given the option of having a spare mattress out in the room. The porter did bring up however this was retuned due to the horrid smell emanating from it. I don’t think it has been cleaned. The reason I am up is that the air conditioning unit doesn’t work. Instead there is a vent in the room blowing air , this air has a stench. This is simply not a the quality i had expected from a hotel in Gulberg. I have asked 5 times for our room to be f cleaned today and to be provided with clean towels and toilet paper. My requests were simply ignored. The rooms are really outdated. The bathrooms are much worse. They do not even have the basic shampoo and shower gels you would expect from a hotel which advertises it self as exceptional. The smell is now unbearable. I have a sour throat and deeply regret booking this hotel. For me it’s not my first visit to Lahore. For my friends it is and they will not be coming again. So far we have stayed in such amazing hotels with amazing staff reaching out to make your stay as comfortable and pleasant as possible. This is not the case with Park Lane, most of the staff just stare at you. As a foreigner, this hotel has made me feel like I’m not wanted in Pakistan. The breakfast consists of mainly a lunch menu with limited items for foreigners like a continental breakfast. There is no coffee facilities in room or at breakfast. The pillows are soo hard and big you get neck strain. If you are thinking of booking this hotel , DO NOT , save your health , money and insanity . There are some amazing Hotels in Lahore or a fraction of the cost. Also internet is terrible , disconnects every couple of minutes

Il personale è molto amichevole e accogliente, ma, ”Non è consentito cibo fuori”, mi è stato rifiutato di entrare con un sandwich nella mano, quindi ho dovuto cenare nel parcheggio.

”This is a nice place to stay in indigo height hotel &suites .Clean environment with excellent customer care and service. Security is good and staff is humble, active and responsive.The rooms were outstanding with cold ac. Lovely well spoken staff. Rates are reasonable.