Hotel HMG Hotels a Sofia

Otelde tek gece konakladık. Herşey ***et iyidi fakat yataklar biraz eskiydi yayları rahatsız etti. Temizlik çok iyidi. Konumundan merkeze rahatlıkla yürüyebilirsiniz. Çalışanlar ***et kibar ve yardımseverdi. Tekrar gitsem bu oteli tercih edebilirim.

Отель неплохой, но испортили первоначальное впечатление на ресепшен. Мы брали номер с 1 кроватью+дополнительно направляли письмо в отель об этом. Приехали и нас заселили с 2 раздельными, на просьбу заменить ответили так вы сдвиньте кровати и будет 1. После того как мы начали ругаться и говорить, что напишем отзыв плохой, тут же нашли номер с 1 кроватью. В остальном вопросов нет.

Hotel was nice, glad that I’ve found it online, it’s hard to find a good hotel to book online due to tons of negative feedbacks, but this one has a great feedback so I booked it. And it did not disappoint me. Hotel is clean with good fragrance that you can smell the moment that you’ll enter the lobby / reception. Service is great, friendly and accommodating staff. The room is spacious, seems like a 4 star room for me. They serve breakfast, with tons of seats where you can relax after check in while waiting for your next trip or flight. I forgot my bag in their lounge area / lobby before I went to their restaurant to take coffee. Then was in a hurry to go to the car service I booked outside when it was already time to go to the bus station going to Romania. After arriving at the bus station, I noticed that my bag is not in my possession, when I was about to get my other phone. Because I have other luggages to carry and was in hurry. I was worried sick that it will be lost, my bag, glad that it was there. The staff handed it over, they kept it, and nothing was missing. After getting it, I got an email from the booking app where I booked the hotel, telling me that Amar Design Hotel contacted them saying that I left my bag at the hotel. And they were asking for my contact number to reach me, they were to kind to do that right immediately. But I already got the bag. Still thankful and grateful to their staff. I would definitely check in here again when I get back to Sofia, and will recommend it to friends who are traveling here. Thank you. It was a nice stay, and their service made it even great!