Recensioni su Artyzen Singapore

Risposta dalla struttura: Dear Guest User,Thank you for celebrating your special occasion with us! It was our pleasure to prepare the anniversary decorations, and we are thrilled that you found them beautiful and enjoyed your stay.We’re delighted that the room cleanliness and convenient location added to your experience. Knowing that you plan to return means a lot to us, and we look forward to welcoming you back for more memorable moments.Warm regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

Risposta dalla struttura: Dear Anonymous User,Thank you for your lovely feedback! We are delighted to hear that you had a wonderful experience and that the aesthetic design of the hotel left a lasting impression. It’s great to know you enjoyed the spacious room with its high ceilings, and that it felt cozy and clean.We look forward to welcoming you back for another exceptional stay soon!Warm regards,Jason YapAssistant Director of Guest Experience Artyzen Singapore

Risposta dalla struttura: Dear Guest,Thank you for your review. We are delighted that you found your overall experience to be a positive one, in particular due to the warm service and ambience of our hotel. Your support is greatly appreciated and we look forward to welcoming you back soon.Sincerely,Gregoire de DrouasDirector of Guest Experience

Risposta dalla struttura: Dear Guest User,Thank you for your kind words and for taking the time to share your experience with us! It’s wonderful to know that you enjoyed your stay, especially the chic and modern design of your room and the breathtaking view from the 19th floor.We’re particularly delighted that our team’s friendliness and attentiveness stood out to you. Your feedback inspires us to continue delivering warm and personalized experiences for our guests.We truly look forward to welcoming you back in the future. Please don’t hesitate to reach out to us directly if there’s anything we can assist with for your next visit. Safe travels until then!Thank youBest RegardsJason YapAssistant Director of Guest ExperienceArtyzen Singapore

Risposta dalla struttura: Dear Guest,We appreciate your review on your recent stay with us. We regret that due to the configuration of our twin rooms, they do not include a bath tub, unlike our King sized rooms. Our twin rooms however have two sinks which we know are appreciated for double occupancy guests. We are delighted that you received warm and personable service during the check-in process. We look to welcoming you back again in the near future.Sincerely,Gregoire de DrouasDirector of Guest Experience

Risposta dalla struttura: Dear Cynthia,Thank you for choosing us to celebrate such a special occasion as your 25th anniversary. We sincerely apologize for the oversight regarding your request. We truly understand how meaningful a small gesture can be, and we are very sorry we missed the opportunity to make your celebration more memorable.Please know that this is not the experience we strive to provide, and I have shared your feedback with the team to ensure better attention to detail in the future. Should you consider staying with us again, please feel free to reach out directly, and I will personally make sure we prepare something special for you and your spouse.Once again, my sincerest apologies, and thank you for your understanding.Jason YapAssistant Director of Guest Experience

Risposta dalla struttura: Dear Guest User,Thank you very much for your heartwarming review! We are absolutely thrilled to hear that you found the room to be both beautiful and impeccably clean. It brings us immense joy to know that our team’s efforts made such a lasting impression, and your kind words about our service mean the world to us.At Artyzen Singapore, we strive to deliver exceptional experiences, and your feedback reassures us that we are on the right path. Please know that we would be delighted to welcome you back anytime you are in town. If there is anything we can do to make your future stays even more memorable, do not hesitate to let us know.Thank you once again for your generous recommendation. We look forward to hosting you again soon!Warmest regards,Jason YapAssistant Director of Guest ExperienceArtyzen Singapore

Risposta dalla struttura: Dear Guest,Thank you for sharing your experience with us. We're delighted that you chose our hotel for your first family stay and that we could accommodate your needs by providing a baby cot and toiletries for your child.It's wonderful to hear that you found our room decoration beautiful, with separate shower and bathtub facilities. We apologize for any inconvenience regarding the pillows; your feedback will be shared with our team for improvement.We appreciate your kind words and hope to welcome you back for another enjoyable stay.Sincerely,Gregoire de DrouasDirector of Guest Experience

Risposta dalla struttura: Dear Anonymous User,We are deeply sorry to hear about your recent experience with us and the impact it had on your special occasion. Please accept our sincerest apologies for the delays and miscommunication regarding your check-in time. We fully understand how important this surprise was for you, and I’m truly sorry that we let you down.What you’ve described does not reflect the standard of service we aim to provide, and we completely understand your frustration. The mix-up between our team’s responses and the delay in getting your room ready was unacceptable, especially given the nature of your plans. I will personally investigate this matter with the team to ensure it is addressed and to prevent such situations from happening again in the future.We deeply regret that this situation marred your celebration, and I hope that you will consider giving us another opportunity to make things right. Should you choose to stay with us again, please feel free to contact me directly, and I will ensure everything is prepared flawlessly for your stay.Thank you for bringing this to our attention, and again, I am truly sorry for your experience.Jason YapAssistant Directof of Guest Experience

Risposta dalla struttura: Dear Jsss96,Thank you for taking the time to share your experience at Artyzen Singapore. We appreciate your balanced feedback and are glad to hear that you found some aspects of your visit satisfactory, such as the overall experience.We have also noted your comments regarding to the plugs in the bathroom. Your input is invaluable to us, and we will take your suggestions into consideration as we continue to improve our services.If you have any additional feedback or would like to discuss your experience further, please feel free to contact us directly at [contact information]. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Thank you once again for your review.Best regards,Jason YapAssistant Director of Guest Experience

Risposta dalla struttura: Dear Guest,Thank you for providing us a review of your recent stay with us.We are overjoyed that your birthday stay was nothing short of delightful and that our staff played a part in providing a positive experience to you. It will be our pleasure to welcome you back for more memorable moments for you and your loved ones.Sincerely,Gregoire de DrouasDirector of Guest Experience

Risposta dalla struttura: Dear Guest,Thank you for choosing Artyzen Singapore for your recent staycation.We are glad you appreciated our clean and comfortable rooms with balconies, and found our staff friendly and efficient. It is great to hear you enjoyed the delicious room service beef and appreciated our hi-tech amenities. It is equally delighting to hear that you enjoyed our infinity pool with the iconic glass bottom.We look forward to welcoming you back for another enjoyable stay.Sincerely,Gregoire de DrouasDirector of Guest Experience

Risposta dalla struttura: Dear Guest User,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the swimming pool area closure during your stay. We understand how this impacted your overall experience, and we're truly sorry for any disappointment caused.Our goal is to provide a comfortable and enjoyable environment for all our guests, and we regret that we fell short in this instance. Please know that we are working diligently to ensure such disruptions are minimized in the future.We hope to have the opportunity to welcome you back and provide you with a flawless experience next time. Thank you for your understanding and for choosing to stay with us.Warm regards,Jason YapAssistant Director of Guest Experience

Risposta dalla struttura: Dear Yip,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Jason YapAssistant Director of Guest Experience