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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.8/5
Eccellente
1161 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.8
Pulizia4.8
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金大笑
Camera con 2 letti
Soggiorno: ott 2024
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 3 nov 2024
Have good service and respectful, clean hotel offer a lot of things for conformable
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Risposta dalla struttura: ❤ Good and considerate service ❤, Thank you very much for your recognition and praise of our hotel! We have always been committed to providing high-quality service and comfortable accommodation experience for every guest. The cleanliness and tidiness you mentioned is also an aspect that our hotel attaches great importance to. We will continue to maintain and improve it, so that every guest can feel the warmth and comfort of home here. Thank you again for your support and trust. Looking forward to your visit again!
Utente ospite
Camera Superior 2 letti
Soggiorno: ago 2024
Lavoro
11 recensione
3.7/5
Pubblicata: 14 set 2024
Staff was not that adjusting. They wanted a visa invitation letter which is the first time in 20 years a hotel has asked. Luckily I had somewhere In my email otherwise they would not allow checkin. In breakfast there was no staff at all to help. When I finally got someone from outside and asked for cold or room temperature milk, they outright denied. When pushed couple of times she went Inside and got a glass full for my cereal. Lazy staff.
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Risposta dalla struttura: 【總經理回覆】尊敬的客人,您好🌟非常抱歉您在入住期間遇到如此多的問題,給您帶來了不便,我們深表歉意🙏。我們注意到您提到的簽證邀請函問題以及早餐服務的不滿意情況🌐。對於這些情況,我們將立即進行內部調查,並加強員工培訓,以確保不會再發生類似情況📈。我們十分重視您的反饋,並承諾會改進我們的服務質量,提升客人的入住體驗🌟。再次感謝您給予我們改進的機會,希望未來有機會能夠為您提供更加滿意的服務🌼。祝您一切順利🍀,誠摯的感謝您的理解和支持。敬上,酒店管家
MR Bk Noufal
Camera con 2 letti
Soggiorno: giu 2024
Lavoro
21 recensione
5.0/5
Eccezionale
Pubblicata: 13 lug 2024
I stayed at this hotel and it was wonderful. The room was clean and comfortable. The staff was friendly and helpful. The breakfast was tasty and had many options. The location was perfect, close to shops and restaurants. I had a great time and would visit again.
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Risposta dalla struttura: ❤尊貴的客人❤,非常感謝您對我們酒店的肯定!😊🙏我們非常高興您在我們這裏度過了愉快的時光。❤完美的位置❤確實是我們的一大亮點,方便您探索周邊的商店和餐館。我們也很高興聽到您對房間的舒適度、清潔度以及早餐的滿意。🛏️🍽️我們會繼續努力,為每一位客人提供優質的服務。期待您的再次光臨!🌟✨
Suren bansal
Camera con 2 letti
Soggiorno: giu 2024
Lavoro
55 recensione
4.0/5
Molto buono
Pubblicata: 21 set 2024
Good for stay as nearby ruian train station...............
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Risposta dalla struttura: ❤親愛的賓客❤,非常感謝您的評價!我們酒店的❤便捷位置❤確實為很多來訪的客人提供了極大的便利。感謝您選擇入住我們酒店並分享您的體驗。我們期待在您下一次旅行中再次為您提供優質的服務!😊🙏💼如果您還有其他的建議或需求,我們隨時為您效勞。再次感謝您的支持,祝您旅途愉快!🌟🏨✨
Utente ospite
Camera con 2 letti
Soggiorno: mar 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 18 apr 2024
Very Nice, Comfort And Clean Hotel, Nice Staff Especially Ms. Xiao Le✨🌹
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Risposta dalla struttura: ❤百達屋APP享十兑一❤尊敬的貴賓您好,感謝您在百忙之中抽空給予我們五星好評並對我們質量的認可,並提出寶貴意見。酒店距離動車站僅300米,步行僅需5分鐘即可到達,酒店房間面積42平方,房間寬敞舒適,設計新穎確實有蠻強的舒適度,酒店毗鄰葡萄園宴會中心、湯臣一品宴會中心,酒店婚房也是眾多新婚人的首選。在此感謝您對我們環境質量、房間的認可。酒店淋浴間有霧化玻璃,完全實現私密空間,酒店附屬設施有自助早餐廳、自助洗衣房、健身房、會議室等功能已開通,位於酒店3F,我們非常願意為您提供更多優質服務,並期待您一如既往的支持與鼓勵,在此祝您生活愉快。
Neoh
Camera Superior Queen
Soggiorno: set 2023
Lavoro
5 recensione
4.0/5
Molto buono
Pubblicata: 23 ott 2023
New hotel. Room very big. Location is next to the train station. Surrounding amenities are convenient. There’s bath tub in the bathroom.
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Risposta dalla struttura: Dear Ctrip VIP:thank you for your stay experience and appreciate our room facilities and area. Our deluxe king bed rooms all come with bathtubs, which can alleviate guests' travel fatigue. The hotel is located 300 meters away from the Ruian high-speed train station, only a 5-minute walk away, making it the best choice for guests for business travel and parking. We have not received your five-star praise from the VIP. We will work even harder to obtain your high-quality praise. We look forward to your next visit and wish you good health, all the best, and a pleasant journey.
Utente ospite
Camera per Ospiti (Letto Matrimoniale)
Soggiorno: mag 2023
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 21 giu 2023
Nice staff clean hotel
Traduci
Risposta dalla struttura: Dear Ctrip VIP: Thank you very much for taking the time out of your busy schedule to give us a five-star review. First of all, thank you for your evaluation of our service and hardware facilities. We look forward to more foreign guests and friends staying at our hotel, and we look forward to your coming again!
Risposta dalla struttura: ❤温馨的服務❤,非常感謝您對我們酒店的高度評價和認可!小燕和其他同事們會因為您的讚許而倍感開心的!我們酒店一直致力於為每一位客人提供貼心的服務,離高鐵站近、有免費停車券等都是為了給大家帶來更多的便利。您提到的早餐有特色且味道還行,我們也會繼續努力做得更好,期待您下次再來入住喲!😘😘😘
Risposta dalla struttura: ❤交通超便利❤,非常感謝您對我們酒店的認可和讚揚!您提到升級到的豪華套房面積大,房間採光好、衞生佳,這讓我們很開心。前台小林和小陳的熱情服務、外賣機器人配送以及送洗服務等能讓您滿意,我們也十分榮幸。還有我們的早餐能得到您這樣的評價,我們會繼續努力保持和提升品質,期待您再次光臨!
Risposta dalla struttura: ❤地理位置佳❤,非常感謝您對我們酒店的認可和讚揚呀!我們一直致力於為每一位客人提供優質的服務和舒適的體驗。免費升級房型、機器人送東西、完善的設施等都是我們努力為客人打造的亮點。能讓您感到滿意我們真的很開心,前台小燕小雷也會因為您的誇獎而備受鼓舞呢。我們會繼續保持熱情,期待您的再次光臨喲!😘
Risposta dalla struttura: ❤交通便捷❤,非常感謝您對我們開元酒店的認可和讚揚呀!您提到從瑞安站過來很近很方便,這正是我們的優勢之一呢。同時房間能讓您感到寬敞舒適、乾淨整潔,服務也能讓您滿意,我們真的很開心!小燕也會因為您的表揚而備受鼓舞的。我們會繼續努力,保持高水準,期待您再次光臨喲!😘😘😘