YunHai Hotel Shenzhen

Recensioni su YunHai Hotel Shenzhen

YunHai Hotel Shenzhen

No.1 Xiasha, Dapeng Town, Dapeng New District, Shenzhen, Guangdong, ChinaDettagli hotel
YunHai Hotel Shenzhen
YunHai Hotel ShenzhenYunHai Hotel ShenzhenYunHai Hotel Shenzhen
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Buono
214 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.2
Servizio4.4
Pulizia4.6
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Tutte le recensioni(214)
Recensioni positive(200)
Recensioni con foto/video(104)
Ambiente di classe(51)
Magnifica vista sul mare(43)
Tranquillo e accogliente(15)
Cibo squisito(15)
Piscina meravigliosa(12)
Ideale per bambini(10)
Con piscina a sfioro(7)
Reception gentilissima(7)
Recensioni negative(14)
MilanG
Camera Deluxe Doppia con vista sul mare
Soggiorno: apr 2024
Coppia
12 recensione
3.7/5
Pubblicata: 5 mag 2024
Rooms are designed in modern style, spacious, clean. Breakfast was poor. Swimming pool is turned into an aquarium in which you cannot swim and the only beach we could use, you have to pay for a sunshade. There is very limited space to swim, around 5m from the beach. Basically, room and view were good, everything else is not worth mentioning.
Traduci
Risposta dalla struttura: Dear guest, hello. Thank you for taking the time to give us feedback, and thank you for your praise of the hotel environment, we attach great importance to your feedback, breakfast questions have been reported to the relevant departments; We are sorry about the swimming pool you mentioned. At present, the project is in the test stage, which is not very stable. The swimming pool is temporarily closed, and swimming can be done later. Thank you again for your feedback. Look forward to seeing you again, wish you a happy life!
Konamoru
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: apr 2024
Viaggio con amici
13 recensione
3.7/5
Pubblicata: 6 mag 2024
The hotel is in beautiful nature, has a beautiful beach and a swimming pool, but unfortunately swimming in the pool is prohibited because there are fish, starfish and stingrays in the pool, and even we asked before we booked if it was possible to swim in the pool and on the beach, and the reception told us that on May 1st, swimming will be allowed both in the pool and in the sea. That's a big minus for you as a hotel, another thing is that the lifeguard on the beach only allows swimming in sea water about 5 meters from the shore and you can't swim freely even if someone knows how to swim, so it's a shame that you have beautiful hotel in forest with clean air and you don’t allow swimming, so I think no one will come back and stay in your hotel again. My advice is to change this immediately.
Traduci
Risposta dalla struttura: Dear guest, hello. Thank you for taking the time to give us feedback, and thank you for your praise of the hotel environment. We value your feedback very much. We are sorry for the problem of swimming pool that you mentioned. The fish will be released in the pool to allow guests to enjoy the experience of Marine life, and nurse sharks will be released later. Currently in the test stage of the project, it is not very stable, so it is impossible to swim in the pool; Hotel beach is artificial development, 5 meters away from the seabed is mostly rocks, easy to fall and scratch, do not recommend swimming in the sea, sorry for the inconvenience caused to you. Thanks again for your feedback. Look forward to meeting you again, wish you a happy life!
Artur
Camera Standard con 2 letti singoli
Soggiorno: mar 2024
Viaggio con amici
18 recensione
4.5/5
Ottimo
Pubblicata: 14 giu 2024
It’s a nice hotel for a beach holiday or a weekend getaway. The only drawback for a foreigner is a lack of food options. In all other respects, it’s a great choice.
Traduci
6/8
Risposta dalla struttura: Dear guest, Thank you so much for your stay and comments and for sharing so much about the hotel. Regarding the dietary diversity you mentioned, we have sent feedback to the relevant departments, and your feedback will help us to continuously improve our services and products. Please believe that we attach great importance to each guest's stay experience, thank you very much for your recognition and support of the hotel, we sincerely look forward to your visit again.
WebbyPhilos
Camera Standard con 2 letti singoli
Soggiorno: mag 2024
Famiglia
13 recensione
3.5/5
Pubblicata: 10 giu 2024
The swimming pool was under construction and unavailable. The private beach was open but the area around it under construction. We were a bit disappointed with the breakfast, which had limited options and the dinner. The room was smaller than expected. The hotel lacks an indoor swimming pool and a gym.
Traduci
Risposta dalla struttura: Dear guest, we are sorry to learn that you did not have a pleasant holiday with us. We are deeply sorry. The weather changes during your stay, the pool opening hours are flexible, and the seaside area is currently undergoing an upgrade, which is expected to be completed by the end of July. Regarding the food and facilities you mentioned, we have reported to the relevant departments, and we will further consider how to optimize the hotel facilities. Thank you again for your feedback. Wish you a happy life.
Utente ospite
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: apr 2024
Famiglia
1 recensione
3.7/5
Pubblicata: 8 mag 2024
On the upside, the room was clean and cozy. The hotel staff were friendly and always ready to assist, which made our experience pleasant. Plus, the beach is nice, especially with the barbecue area nearby. However, there were a few disappointments. The swimming pool was off-limits due to sea animals inside, despite checking in advance if the pool will be open. On rainy days, indoor entertainment options were lacking – the movie system was out of order, and the kids' playroom closed too early and we couldn't even order coffee when we wanted as the kitchen is open only on certain times during the day. There's definitely room for improvement. Addressing the swimming pool issue and enhancing indoor activities could elevate the guest experience at the hotel.
Traduci
Risposta dalla struttura: Dear guest,hello.Thank you for taking the time to give us feedback and thank you for your recognition of the hotel room and staff.Here is a reply to the facilities you mentioned.We're sorry about the swimming pool you mentioned. At present, the project is in the testing phase and is not very stable. In the later stage, we will open the project of sharing entertainment with Marine life for visitors to punch in and take photos.The children's Activity Center is a temporary children's play project that may rain during the holiday before the festival. The relevant system and other aspects are not perfect, we are so sorry.The hotel is currently cooperating with the third party, and will officially launch Western food, afternoon tea, bar and other projects in July.We apologize for the inconvenience.We are trying to enrich the hotel's play programs to meet the needs of different guests.We will make continuous efforts to provide every guest with a more warm and comfortable stay experience. Thank you for your valuable comments and look forward to your visit again.
Mengguniang
Camera Deluxe Doppia con vista sul mare
Soggiorno: ott 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 15 nov 2024
雲海酒店座落在依山面海的一處,出了名的網紅懸崖小火車就在這裏。 酒店乾淨,床品舒適,餐廳飲食尚可。 周邊有佳兆業廣場,驅車幾分鐘就能到達。 酒店周邊風景美好,滿足喜歡拍照的人,天氣好拍日落絕美!
Traduci
6/16
Risposta dalla struttura: 尊敬的賓客,您好!感謝您對我們酒店的認可。雲海酒店地處深圳東部美麗的大鵬半島,所處的自然環境得天獨厚。酒店擁有超大不同方位的觀海平台,您可以盡情感受微風拂面帶來的絲絲涼意與海洋鹹味,還有豐富的活動-山地網球場、燈光球場、棋牌室、登山路徑、天幕燒烤等,更有不同規格的商務會議室、多種形式的團建內容,滿足您的商務出行、公司團建等~再次感謝您對酒店的肯定與支持,我們真誠的期待您的再次光臨~
Utente ospite
Quiet Twin Room (in Building 2)
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 gen 2025
酒店特別安靜,看海視角非常不錯!春節期間帶家人過來,前台帥哥服務特別棒,非常細心地處理我錯定日期的客房!還給出最佳的訂房方案!
Traduci
Appledan
Camera Standard Queen
Soggiorno: ott 2024
Famiglia
10 recensione
4.2/5
Molto buono
Pubblicata: 10 nov 2024
週五臨時決定帶娃到海邊度個假,在攜程搜到的這裏,如果是特意來看小火車和沙灘的,還是住這個酒店比較方便,酒店很大,分了好幾棟,環境很好很乾凈。房間衹能説一般,地毯比較臟,減分,酒店服務員態度很好,加分,自助早餐好吃,加分,景點那個户外燒烤和關東煮,一份袋裝方便麪+火腿腸28元,一根羊肉串18元,小貴。 比較掉分的是酒店巡邏保安,有外來車把停車場處堵住了,沒熄火人跑去玩了,裡邊的車都出不去,問他怎麼辦,説他也沒辦法,讓我自己看看車裡有沒有電話,我衹好給酒店大堂電話,大堂經理很負責,急忙打114找車主…保安全程坐在邊上不管不顧,後來是另一位車主直接上車挪開來,我們才出去了。總體來説還不錯,沙灘水很乾凈,但是不適合小朋友玩沙,因為沙子又粗又軟,還有很多小石頭,踩得腳很疼。
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您花時間並分享您的入住體驗。關於您提到的“地毯比較臟“我們已反饋至客房部,近期入住率較高,可能是我們同事打掃衞生時有所疏忽,目前我們已要求整改;酒店安保人員的服務態度及意識問題,我們已會加強這方面的培訓。再次向您致以誠摯的歉意,給您帶來的不便敬請諒解,期待您的再次光臨~
Huajiantianshi
Camera Deluxe Doppia con vista sul mare
Soggiorno: ott 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 19 gen 2025
酒店非常漂亮,遇上孩子生日,酒店很貼心幫我們升級了房間,打開房門的一刻簡直是迷醉了,超級漂亮,酒店有自己私人的海灘,日落很漂亮,還有小火車,拍照超出片,早餐非常好,附近開車出去海鮮大餐,出品也很好,很美好的一個度假地方。
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您對我們酒店的認可。雲海酒店地處深圳東部美麗的大鵬半島,所處的自然環境得天獨厚。酒店擁有超大不同方位的觀海平台,您可以盡情感受微風拂面帶來的絲絲涼意與海洋鹹味,還有豐富的活動-山地網球場、燈光球場、棋牌室、登山路徑、天幕燒烤等,更有不同規格的商務會議室、多種形式的團建內容,滿足您的商務出行、公司團建等~再次感謝您對酒店的肯定與支持,我們真誠的期待您的再次光臨~
Utente ospite
Camera Standard Queen
Soggiorno: set 2024
Coppia
58 recensione
5.0/5
Eccezionale
Pubblicata: 15 ott 2024
14日是我和老婆25週年銀婚的結婚紀念日,特意選擇的雲海酒店,風景優雅,環境優美,有登山道,觀光小火車,海里的浪漫鞦韆,花船拍照點,無邊的生態鯊魚池,梅花鹿等等,真是寶藏推薦了,酒店服務員的態度非常好,提前和酒店前台的張小姐説明瞭要求,入住之前就佈置好了,我太太看到房間的精心佈置,十分的感動,真是給了我太太一個大大的驚喜,酒店有一列通往海邊的觀光小火車,前台工作人員幫我們拍攝了視頻,給我們記錄了美好難忘的幸福瞬間。還有沙灘的鞦韆,配合夕陽可實在是太美麗了,這次的入住體驗讓我們非常滿意,下次度假我還是想選擇這裏,感謝酒店前台和客房工作人員,讓我和愛人有這麼美好的記憶點。
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您對我們酒店的認可,很榮幸您和您太太在這裡有個美好的回憶。深圳雲海酒店位於有着“深圳最後的桃花源”之稱的大鵬半島,大鵬半島三面環海,蜿蜒曲折的海岸,超美的自然景觀,欣賞日落最好的聖地~在這裏您可以盡情的放鬆,擁抱大自然帶來的寧靜。歡迎您再次選擇我們酒店,也希望您能推薦給您身邊的家人朋友,期待您再次光臨。祝您生活愉快!
Utente ospite
Camera Deluxe Doppia con vista sul mare
Soggiorno: set 2024
Coppia
21 recensione
4.7/5
Fantastico
Pubblicata: 8 ott 2024
第一次住.去到之後真的是比想象好很多.特別是環境吧很舒服.淘寶是別墅那邊3樓的海景房望出去特別有種度假的感覺.還有就是因為有網球場可以打.哈哈哈就是泳池現在不能用.被包出去養小鱷魚觀賞了.總之還是非常推薦大家去住
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您對我們酒店認可,深圳雲海酒店位於有着“深圳最後一片凈土”之稱的大鵬半島,大鵬半島三面環海,蜿蜒曲折的海岸,超美的自然景觀,山間空氣清新,負離子含量為市區的15—20倍,是都市人遠離喧囂、親近自然的好去處,也是深圳東部觀海、看日落絕佳聖地~在這裏,您可以盡情享受擁抱大自然,非常歡迎您無論旅行度假或是商務出行再次選擇我們酒店,真誠期待您的再次光臨。祝您生活愉快!
Utente ospite
Quiet Twin Room (in Building 2)
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 ago 2024
設施:酒店設施挺好的,有生態泳池既可以觀賞🐟也可一起同遊,還有沙灘和小島,水質特別清澈,非常適合度假 衞生:房間乾淨整潔,住的很舒服 環境:有山有水,是個非常不錯的風水寶地,絕美日落,隨手一拍都出片 服務:酒店服務非常不錯,有自助早餐,有疑問和需求都能及時解決👍
Traduci
6/7
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇雲海酒店,並花時間寫下如此豐富的體驗細節~酒店緊鄰金沙灣海岸,擁有無與倫比的一線觀海視野。餐廳、觀海平台、部分客房可通過巨大的落地窗,享受無敵海景,將蔚藍的大海盡收眼底。無論是客房服務、餐飲服務還是會議服務,都力求做到盡善盡美;在這裏,可以近距離感受雲海與大海的交融之美,體驗一場極致的雲海浪漫之旅,無論是清晨的日出還是傍晚的日落,都能留下難忘的回憶~再次感謝您對我們的認可,也希望您能推薦酒店給您的朋友且再次入住酒店,期待與您的再次相遇~
Utente ospite
Camera Superior Queen
Soggiorno: lug 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 26 ago 2024
本次住的的四號樓,房間設施還不錯,整個酒店景色OK的,果凍海,另私密性不錯。有個小插曲,早餐到九點半就結束了,我們十點去碰碰運氣,本想就喝杯咖啡,結果收拾餐廳服務員見我們沒吃早餐,幫我們去廚房拿了點點心給我們,這種人性化服務還是挺好的。
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇深圳雲海酒店,並花時間給予我們評價,感謝您對我們工作人員認可,您的滿意是我們最大的責任與追求,酒店致力於為客人提供優質的服務,您的到來及肯定是我們不斷進步的動力與方向,非常感謝您對酒店的肯定與支持,我們真誠的期待您的再次光臨。
Utente anonimo
Camera Standard con 2 letti singoli
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 25 ago 2024
酒店環境很漂亮,停車免費,有無邊泳池,有沙灘可以游泳,海水很乾凈,就是有石頭要小心。工作人員服務也不錯,尤其是愛麗絲 王小美女,我們有帶小寶寶,問有沒有圍欄很快就給我送到房間來了,有小寶寶事比較多,衹要問她都很快給我們解決,給她點贊。
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您下榻深圳雲海酒店,很榮幸得知您在我們酒店度過了一個愉快的假期,再次感謝您對我們的認可,我們會再接再厲,為每一位賓客提供更加温馨舒適的入住體驗,也希望您能推薦酒店給您的朋友且再次入住酒店。期待與您的再次相遇,祝您生活愉快!
Copper.Zheng
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 ago 2024
第一次在攜程上寫點評,因為確實被酒店工作人員“愛麗絲·王”給感動了。 酒店整體感覺不錯,環境幽美、整潔乾淨,酒店前台、清潔人員、對接跟進人員,特別是王小姐,都很熱情、主動,給人的感覺非常不錯!可以感受到酒店上下想打造好酒店服務及口碑的心意! 有個小插曲着實讓人小感動、小意外。當天訂的是豪華海景雙床房,入住後整體感覺不錯,就是房間比想象中要狹窄,因為我們兩大兩小,確實這房間有點擁擠,但也沒特別在意。由於來得早,剛好酒店有空房,辦完入住後我們就出去吃午飯。路上接到酒店王小姐電話,詢問了入住滿意度之類的,隨口説了房間比想象中要小。王小姐二話不説,馬上提出幫忙更換另一個房間,説是更大一些,並且加了微信、發來新房間視頻等,並在我們飯後回到酒店時積極協助更換房間等。新的房間確實寬敞了,小孩子高興得不得了,這意外的驚喜確實感動了我!也讓我們的親子游更加舒適、更加快樂! 在此謝謝王小姐和酒店了,下次還會再來! 祝你們越來越好,也相信你們會越來越好!有志者,事竟成嘛!
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇深圳雲海酒店,並花時間給予我們評價,感謝您對我們工作人員認可,您的滿意是我們最大的責任與追求,酒店致力於為客人提供優質的服務,您的到來及肯定是我們不斷進步的動力與方向,非常感謝您對酒店的肯定與支持,我們真誠的期待您的再次光臨。