Hotel Starway a Shaoxing

We really felt in Italy! Rooms are clean and comfortable. The best part was the staff and the kitchen chef, they were amazing and really friendly, did their best to make us comfortable. Specially and great thanks to Aimee she was the best and always ready to help us with everything that we needed. The hotel amenities like the archery and mini golf gave us a nice experience, the outdoor swimming pool and mini golf could use some maintenance, but nothing to complain. We had a great time.

Come mezzo Shaoxing e la madre adulta sono usciti a giocare. Non sono venuti a casa sua da molto tempo. Shaoxing ha cambiato molto negli anni; ha soggiornato nel grande yuan e ha scoperto che è un vecchio hotel del villaggio adatto a una piccola residenza in vacanza.Il piccolo ponte è acqua corrente, il percorso è molto adatto per inviare delicati e dispersi; Anche se ha vissuto un giorno, mi sento bene in generale. Dai messaggi brevi prima dell'alloggio, al ricevimento, il personale presenterà in dettaglio la situazione generale dell'hotel e così via. Inoltre, il servizio di qualità del fratello di un furgone, naturalmente, e la cura di cure di cure di cure di cure di cure di cure di cure di cure di cure di cure di cure di cure di cure di cure di cure di cure di cure Penso che sia il punto luminoso dell'apertura della giornata. Il personale è in tutto il mondo e si sente un servizio di alta qualità per gli ospiti. Se si può migliorare un po'di più sulla varietà e il gusto del colazione da pranzo, sarà un piano superiore!

Caution to foreigners. During my first stay, I encountered a series of bewildering issues. Firstly, the hotel's internal communication seemed to be lost in a labyrinth, leading to a phone call after my reservation, stating uncertainty about accommodating foreign guests and ultimately requesting me to cancel my booking. Seeking assistance from the Travel Company, I navigated through discussions and verifications, only to receive a contradictory assurance from the hotel that foreign guests were indeed welcome. Upon arrival, the front desk manager surprisingly denied our check-in, creating a scene reminiscent of a comedic drama. It took a resolute stance on my part for her to begin processing the check-in, a time-consuming endeavor that left me in a rather disgruntled state for 30 minutes. However, the unsettling surprises didn't end there; the staff's lack of honesty was truly astonishing. Initially reserving a deluxe room, I attempted to utilize my room-upgrade privilege through the travel company, seeking an upgrade to a business suite or other room type. The hotel manager categorically stated that the business suite was unavailable, a claim that vanished into thin air when I later found available business suites on other booking platforms. This lack of integrity left me feeling deceived, thankfully resolved through negotiations with the travel company's customer service, which successfully reinstated my room-upgrade privilege. Breakfast became an unexpected battleground. Despite arriving at 8:50 in the morning, many food options had already been 'captured,' resembling a competitive breakfast marathon. To summarize, the hotel boasts a prime location and satisfactory amenities, yet its service quality falls far short of expectations. For foreign guests, a stay at this establishment may lead to a considerable waste of time and even negatively impact their mood. Consequently, I hesitate to recommend this hotel to fellow travelers, hoping that my experience might provide some assistance.

L'hotel a cinque stelle è un grande hotel, che dovrebbe essere un hotel di caratteristiche locali per le prime imprese statali. Sono stati sentiti due leader che vivono Questa volta è stato aggiornato al B-fabbrica. Dopo un lungo tetto, è stato installato un famoso popolo e un'impresa statale. Il tetto è grande, grande, grande e grande. È molto difficile vedere questo edificio in generale. L'apparecchiatura nella stanza è ancora buona. La camera da letto è molto grande fuori dalla stanza. È un balcone, ha una disposizione molto speciale, e c'è un giardino che può essere spruzzato La colazione è leggermente semplice, non ci sono molti tipi di cibo, non c'è nessun caffè in entrata, un po'solo deprimente

L'hotel è davvero buono, le camere ambientali sono molto comode, e c'è un vecchio bagno con acqua dolce, che torna da bambino per un secondo.

I recently had the pleasure of staying at the Tianma Grand Hotel Keqiao for 4 nights, and my experience was exceptional. The hotel combines modern luxury with warm hospitality, making it an ideal place for both business and leisure travelers. The rooms were spacious, clean, and well-appointed, with all the amenities needed for a comfortable stay. The bed was especially comfortable, ensuring a good night's rest after busy days. I also appreciated the attention to detail in the room's design and the high standard of cleanliness maintained throughout my stay. The staff at Tianma Grand Hotel were professional, courteous, and always eager to assist. They were attentive to my needs, ensuring that everything went smoothly from check-in to check-out. Their hospitality truly enhanced my experience. The hotel's dining options were impressive, with a variety of delicious dishes available. Breakfast offered a wide selection of both Chinese and Western cuisine, catering to different tastes and preferences. Additionally, the hotel’s location was convenient, close to key areas in Keqiao, which made getting around easy. Overall, my stay at Tianma Grand Hotel Keqiao was fantastic, and I would highly recommend it to anyone looking for comfort, convenience, and great service in Keqiao.

The hotel is a bit remote but the price and amenities are worth it. You could easily spend double the amount on a hotel in the center of the city. It is a good hotel, clean and very nicely dolecorated with all the amenities you need. Customer service is good but make sure you have a translation app because some of the agents' English can be limited. Overall happy with my stay and will definitely return.