Z酒店（香格里拉獨克宗古城店）

Recensioni su Z酒店（香格里拉獨克宗古城店）

Z酒店（香格里拉獨克宗古城店）

Shangri-La, Yunnan, ChinaDettagli hotel
Z酒店（香格里拉獨克宗古城店）
Z酒店（香格里拉獨克宗古城店）Z酒店（香格里拉獨克宗古城店）Z酒店（香格里拉獨克宗古城店）
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.9/5
Perfetto
1456 recensione
Recensioni verificate
Ubicazione4.9
Strutture e servizi4.8
Servizio4.9
Pulizia4.9
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Recensioni positive(1455)
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Trasporto da/per l'hotel(211)
Ottima colazione(186)
Camere ampie(100)
Ottimo design(99)
Ben arredato(84)
Ottimi articoli per l'igiene personale(58)
Reception gentilissima(52)
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Tianzi000
Balagazong Family Gathering Two-Bedroom Suite With One-Living Room (Oxygen Supply + Heated Floor)
Soggiorno: giu 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 15 lug 2024
L'hotel è relativamente nuovo e tutte le strutture sono in buone condizioni. Le camere rilasciano automaticamente l'ossigeno. Quando sono arrivato, dopo aver riposato per un po', mi sono sentito molto meglio. L'hotel aiuta anche a lavare e asciugare i vestiti gratuitamente. Ciò che vale la pena ringraziare è che il servizio della governante è molto buono. Abbiamo più di dieci capi di abbigliamento lavati per la nostra famiglia e il servizio è molto premuroso. Sceglierò nuovamente Z Hotel durante il mio prossimo viaggio a Shangri-La.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, siamo molto onorati che tu abbia scelto di soggiornare allo Shangri-La Hotel e che tu sia rimasto soddisfatto del tuo soggiorno. Grazie per il tuo riconoscimento e gli elogi per il servizio cordiale e premuroso di Yangjin. Ci impegniamo a fornire servizi confortevoli e di alta qualità a ogni ospite, in modo che gli ospiti possano veramente vivere l'esperienza di lusso di "questo è ciò di cui sono orgoglioso". Grazie ancora per aver lasciato il tuo prezioso commento. Attendiamo sinceramente il tuo soggiorno di nuovo. vicino
DcSeven
Pu Da Cuo Cloud Sea Depths Romantic Round Bathtub Double Bed Room (Oxygen Supply+Heated Floor)
Soggiorno: giu 2024
Famiglia
83 recensione
5.0/5
Eccezionale
Pubblicata: 10 lug 2024
Un nuovo hotel molto vicino a Dukezong La governante Yangjin è molto brava e degna di lode [forte]. Ci ha contattato in anticipo per prenotare un parcheggio e fornire informazioni sul tour. L'hotel è nuovissimo e arredato con caratteristiche locali. Le camere sono spaziose e dotate di fornitura di ossigeno diffuso e riscaldamento a pavimento. Le camere sono inoltre dotate di luci decorative per caminetto, che creano un'atmosfera molto suggestiva. Il piccolo inconveniente è che alcuni piccoli dettagli della decorazione della stanza necessitano di ulteriori aggiustamenti. In particolare, la luce notturna nella stanza è troppo sensibile e reagisce ai movimenti umani. Nel complesso è buono e degno di incoraggiamento, continuate così!
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie per i tuoi elogi 👍, Yangjin farà sempre meglio e continueremo a migliorare le carenze che hai menzionato, contatteremo immediatamente il maestro per la riparazione. Grazie mille per la tua opinione, ma vieni la prossima volta
Mei Shan Ng
Song Zan Park View Light Luxury Twin Room (Oxygen Supply+Heated Floor)
Soggiorno: feb 2025
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 10 mar 2025
Review from Malaysian I would say this hotel is absolutely fantastic! The environment deserves 5 stars. We were served a welcome drink and dessert upon check-in, and at night, we enjoyed a comforting sweet ginger soup. The breakfast buffet in the morning was delicious, offering a wide variety of choices. The receptionists were incredibly helpful and friendly—they even assisted with our luggage despite having a lift. My 3-year-old son loved this place so much that he asked to stay longer. He was also delighted to receive a pack of cheese snacks from the receptionist. Truly a wonderful experience!
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Risposta dalla struttura: 感謝您選擇Z酒店，也很高興看到您對酒店的滿意，我們的用心，貼心和舒心希望能讓您留下美好的回憶，在您的鼓勵下我們會越來越好，期待您的下次光臨！
Kertyn lin
Di Ping Xian Snow Mountain Alliance Ancient City Promise Romantic Round Bathtub Double Bed Room (Oxygen Supply+Heated Floor)
Soggiorno: gen 2025
Coppia
7 recensione
5.0/5
Eccezionale
Pubblicata: 21 feb 2025
The best hotel I had stay over my Yunnan trip .. Super recommended 卓玛管家服务超好 下次一定会再来 Room are spacious and well equipped Near to Dukezong
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Risposta dalla struttura: 親愛的客户，非常感謝您抽出寶貴的時間為我們的酒店留下了如此讚揚的評價。您的滿意與支持是我們前進的動力，我們會一如既往地為您提供優質的服務和舒適的住宿體驗。扎西德勒
LK Thew
Song Zan Park View Light Luxury Twin Room (Oxygen Supply+Heated Floor)
Soggiorno: gen 2025
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 15 feb 2025
Satisfied with the hotel service. They serve hot towel and drinks upon our arrival. The room facilities is awesome as they will serve fruits, desserts and snacks every day. They also provide 1 free trip of pick up to hotel. Overall is a experience.
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Risposta dalla struttura: 非常感謝您對酒店的讚賞和認可，我們很榮幸能為您提供舒適的住宿體驗，我們致力於打造一個獨特而温馨的住宿環境，讓每一位客人都能感受到家的温暖和舒適，再次感謝您對我們酒店的支持和肯定，我們將繼續努力，為您提供更加優質，個性化的服務。期待您再次光臨，與我們共度美好時光！祝您生活愉快
Globetrottgal
Balagazong Family Gathering Two-Bedroom Suite With One-Living Room (Oxygen Supply + Heated Floor)
Soggiorno: nov 2024
Famiglia
14 recensione
5.0/5
Eccezionale
Pubblicata: 6 gen 2025
Good location hotel with new rooms and well equipped facilities such as under floor heating and oxygen generator which was helpful in high altitude area.
Traduci
Risposta dalla struttura: 非常感謝您抽出寶貴的時間為我們的酒店撰寫好評，您的評價讓我們感到非常温暖和鼓舞。我們會繼續努力提升服務質量，為您提供更加舒適的住宿體驗和貼心的服務。
Utente anonimo
Shangri-La Happy Time Two-Bedroom Suite With One-Living Room (Oxygen Supply+Heated Floor)
Soggiorno: nov 2024
Famiglia
5 recensione
4.5/5
Ottimo
Pubblicata: 24 dic 2024
Room is big for family of 5 and look clean, comfortable and beautiful. Only negative part is hotel provide only small bottle of shampoo n body lotion assuming most may not shower owing to high attitude.
Traduci
Risposta dalla struttura: 感謝您對我們酒店的高度評價，我們會把您的意見和建議落實到實踐中，以提供更好的服務。
Poh Eng Lam
Song Zan Park View Light Luxury Twin Room (Oxygen Supply+Heated Floor)
Soggiorno: nov 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 1 gen 2025
Customer service from 梅朵管家 was 200% super good. Her response was fast, good arrangement for taxi pickup and send us to high speed rail station, laundry service able to complete on the next day. Other staff was also super good that he used his Chinese phone numbers to help us to download the 400 overs photos for the local service （藏服摄影）that we have engaged in Shangri-la. Look forward to improve their breakfast buffet spread. Will book this hotel again
Traduci
Risposta dalla struttura: 感謝您的讚揚，我們感到非常高興您對我們的酒店服務表示滿意。我們會繼續努力提升每個細節的質量，為您提供更加舒適的住宿體驗。感謝您的支持和信任，期待您的再次光臨！
Utente ospite
Moonlight Park View Light Luxury Twin Room (Oxygen Supply + Heated Floor)
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 17 dic 2024
The managers were very friendly. They greeted us with puer tea and a delicious bread. (The bread was so nice that I wanted to know its name) A staff led us to our room and explained about the facilities. After we came back from a walk, there were welcome soup and fruits in the room. The room is very clean, large and nice. We used the humidifier in the room as winter in Shangri-la is really dry. We used the oxygen supplier but it turned off for some reason during the night time and we couldn’t find out how to turn it on. It’s only a 15 minute walk from the Dukezong old town. The hotel also offered a drive to the train station. Thank you!
Traduci
6/7
Risposta dalla struttura: 尊敬的賓客非常感謝您對服務的肯定，我們希望您即便在旅途中也能享受如家般的舒適和便捷，我們的追求永無止境，用心，真心，愛心期待您的下次來訪，預祝您天天都有好心情！扎西德勒
Happy Wei
Song Zan Park View Light Luxury Twin Room (Oxygen Supply+Heated Floor)
Soggiorno: nov 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 14 dic 2024
Overall it was a good experience staying at the hotel. It is also value for money. Service is good and the breakfast is decent. Location is also convenient.
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Risposta dalla struttura: 非常感謝您對酒店的讚賞和認可，我們很榮幸能為您提供舒適的住宿體驗，我們致力於打造一個獨特而温馨的住宿環境，讓每一位客人都能感受到家的温暖和舒適，再次感謝您對我們酒店的支持和肯定，我們將繼續努力，為您提供更加優質，個性化的服務。期待您再次光臨，與我們共度美好時光！祝您生活愉快
Yeniffer
Song Zan Park View Light Luxury Twin Room (Oxygen Supply+Heated Floor)
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
Exceptional stay at Z Hotel Shangri-La! Friendly staff, comfy rooms, and thoughtful touches like choice of fragrance for our bath and lotion, welcome drink and snack, mini bar and free laundry service. Especially our exclusive butler, 梅朵, she has been very responsive and helped us to arrange good driver to send us to balagezong with a reasonable price, she even arranged a driver to take us to the train station, free of charge. Highly recommended! Location is also good walking distance to Dukezong Ancient City. We always walk there around 15-20 mins walk.
Traduci
Risposta dalla struttura: Thank you for leaving a positive review for our hotel! We are deeply honored. The satisfaction of every customer is the driving force behind our pursuit of excellent service. We heard that you are very satisfied with our room and service, which makes us very happy. Welcome back, we look forward to providing you with a better experience.
HUI YING
Na Pa Hai Light Luxury Double Bed Room (Oxygen Supply+Heated Floor)
Soggiorno: nov 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 26 feb 2025
The hotel provided excellent service, with friendly and attentive staff. The rooms were clean and spacious, making for a comfortable stay. Overall, it was a great experience, and I would definitely recommend it.
Traduci
Risposta dalla struttura: 您的好評如同温暖的陽光，照亮了我們酒店的每一個角落，感謝您讓這裏更加温馨扎西德勒
Live Love Laugh
Song Zan Park View Light Luxury Twin Room (Oxygen Supply+Heated Floor)
Soggiorno: ott 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 29 nov 2024
A very good experience in Z Hotel. All the staffs from reception, breakfast area, housekeeping, drivers and 梅朵管家 are approachable, friendly, helpful and warm. Oxygen was released into the room 24 hrs. The toiletries smells so great. Location is 4 mins from Dukezong ancient Town. 15 mins to Railway station and airport. Highly recommend this Hotel.
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Risposta dalla struttura: Your satisfied smile is our most beautiful scenery. Thank you for your positive feedback. We will continue to work hard to create a better accommodation experience for you!
Jean YSK
Xiang Ba La Park View Light Luxury Twin Room (Oxygen Supply+Heated Floor)
Soggiorno: ott 2024
Viaggio con amici
3 recensione
4.7/5
Fantastico
Pubblicata: 4 nov 2024
Friendly, accommodating staff, willing to help with a smile. We were very impressed by the staff responsiveness 👍 The room is spacious and clean.
Traduci
Risposta dalla struttura: 尊敬的賓客：非常高興選擇了我們香格里拉 Z 酒店，並且對我們的裝修風格、衞生狀況以及服務設施設備給予瞭如此高的評價。我們一直致力於打造時尚舒適的居住環境，對於衞生更是嚴格把關，力求為每一位賓客提供最優質的體驗。酒店提供的供氧服務，就是希望能在各個方面照顧到賓客的需求，讓您的旅途更加舒適。能讓您感受到家的温暖，是我們最大的成就。我們會繼續努力，不斷提升服務品質，期待您的再次光臨。祝您和家人生活愉快，身體健康！扎西德勒
Utente ospite
Song Zan Park View Light Luxury Twin Room (Oxygen Supply+Heated Floor)
Soggiorno: ott 2024
Coppia
2 recensione
4.5/5
Ottimo
Pubblicata: 3 nov 2024
We stayed at this hotel for 2 nights. Hotel staff are really friendly and welcoming, when we arrived at 9pm. Upon check in, we were served with hot towels and some pastry. We were escort to our room (welcome fruit and dessert). Overall, great experience and will definitely come back again. Great things - Breakfast spread was decent (Yunan Mixian was the bomb) - Room was supply with oxygen - Room was really clean and new - Complimentary laundry service done by the staff (not coincidentally laundromat) Things to improve - The heater in the room was too warm even after trying to adjust the temperature. We need to open the window to let the cool breeze in. - no fridge in the room - no air conditioned. As per staff, Shangri-La is usually cold throughout whole year so only warmer is provided in the room
Traduci
Risposta dalla struttura: 尊敬的賓客，我們深感遺憾得知您的住宿體驗未達預期。您的反饋對我們非常重要，我們真誠地感謝您抽出寶貴的時間提供您的反饋。祝您生活愉快