C. Monte Rosa 287, Lima, Lima Province, 15038, PeruDettagli hotel
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1 notte
Recensioni degli ospiti
4.3/5
Molto buono
34 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.3
Servizio4.2
Pulizia4.3
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Tutte le recensioni(34)
Recensioni positive(14)
Recensioni con foto/video(1)
Recensioni negative(1)
Utente ospite
Camera King
Soggiorno: ott 2023
Lavoro
10 recensione
5.0/5
Eccezionale
Pubblicata: 25 nov 2023
酒店位置好,周圍很方便有小超市和相對大的超市,安靜,乾淨,前台服務也不錯,滿意。
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Utente ospite
Camera Ospiti (2 letto matrimoniale)
Soggiorno: ott 2024
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 6 nov 2024
酒店很乾凈,早餐很贊
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Utente ospite
Camera Ospiti (2 letto matrimoniale)
Soggiorno: gen 2024
Lavoro
9 recensione
4.0/5
Molto buono
Pubblicata: 27 feb 2024
離展館比較近,美中不足的是早餐品類太少,沒什麼吃的
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Celestete
Camera Ospiti (2 letto matrimoniale)
Soggiorno: set 2023
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 27 dic 2023
周圍環境不錯,很安靜,服務也不錯,早餐有點單調
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Jiazhen
Camera King
Soggiorno: feb 2023
Lavoro
5 recensione
4.7/5
Fantastico
Pubblicata: 8 apr 2023
飯店採自助式,服務還可以,早餐似乎人手不足,房間很寬敞舒適
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YOUNPIL
Camera King
Soggiorno: giu 2022
Lavoro
3 recensione
3.2/5
Pubblicata: 30 lug 2022
위치는 좋으나 시설은 3성급
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Utente ospite
Soggiorno: ott 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 5 nov 2024
Excellent place in the heart of Surco! This Hilton Garden Inn was outstanding in every way. From check-in to check out, the staff was available and attentive to any needs. Rooms were spotless, well kept and in great condition. Each of the team members, we encountered professional and very happy and attentive to our every need. An absolutely great place to stay! We wouldn’t not hesitate to stay here again on our next visit
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Russell3939
Soggiorno: giu 2024
Famiglia
3.0/5
Pubblicata: 7 lug 2024
The hotel is really not close to the tourist sites in Lima if that is what you are looking for. I knew this ahead of time, but the traffic is so overwhelming that it takes a long time to get anywhere. There is a large market 2 blocks away as well as laundry 2 blocks away. There are plenty of restaurants within 10 minutes walk. We really liked Panchita and Tamba. The hotel is above a ******. We were on the 10th floor and did not hear this. The room was a double queen. There is a gym and also a restaurant. We had free buffet breakfast the whole trip and only ate here once. I tried 2 different cereals and found the milk to be sour. We decided to not eat here again. We had multiple issues with our room. The shower is definitely hot. It would start out normal and then turn to scalding hot. I mean step out of the shower for a few seconds hot. You would have to plan washing. Right after the heat up I would rinse off. On the last day it ran cold water for about 5 minutes. I wasn’t sure it was ever going to get hot. Careful what you wish for I guess. The hardest thing to overcome was the a/c. It sounded like the toilet was running all night. When it would shut off the room was finally quiet. The room was too warm to not have it on. We even had one day where the toilet would not flush. The beds were fairly comfortable. I don’t think I would stay here again.
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Utente ospite
Soggiorno: dic 2022
Famiglia
5.0/5
Eccezionale
Pubblicata: 13 gen 2023
I stayed at the Hilton Garden Inn in Surco from 1/3/2023 to 1/9/2023. The service of the hotel was great. My room was high-tech, spacious, and most importantly accessible. I especially value accessibility since I use a wheelchair. I also appreciate the kindness of the hotel staff. I would absolutely recommend this hotel to anyone who is visiting Lima.
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Risposta dalla struttura: Dear Ms. Rudy B On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your stay at the Hilton Garden Inn - Surco. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Kind regards, Claudia Sánchez Mendoza Jefa de recepción jrecepcion.hgisurco@den-group.com
Utente ospite
Soggiorno: mag 2022
Altro
5.0/5
Eccezionale
Pubblicata: 19 giu 2022
Thank you very much to the great staff of the Hilton Garden Inn for a wonderful experience. I had a brief 2 day stay in Lima between trips in Huaraz and Huacachina. The hotel was kind enough to upgrade me to a suite on the 9th floor based on my status and the room was better than most Garden Inn's in the United States. The hotel was within walking distance to a Wong's supermarket and a couple restaurants, so it was nice not needing to take a taxi for a couple days. The hotel had a decent breakfast and a good gym. But the best part was the comfort of the room. I had doubts staying in this neighborhood as most tourists stay in Miraflores, but I felt safe and appreciated the good deal with using points at this hotel. Overall - this was a great stay if you're looking for a quiet and comfortable brief stay in Lima.
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Utente ospite
Soggiorno: dic 2022
Famiglia
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
Agradecido por la hospitalidad y la comodidad del hotel, si vienes a Lima y quieres un hotel muy cómodo y con gente muy buena este lugar es el mejor!!! 100% recomendado !!! Especialmente si viajas con familia y amigos y quieres vivir la experiencia de algún concierto por la. Encanija este lugar es el mejor para quedarte
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Utente ospite
Soggiorno: dic 2022
Famiglia
1.0/5
Pubblicata: 31 gen 2023
Mi esposo hizo una reserva para almorzar por el Dia de la Madre con la familia, le tomo la llamada Michael Castillo. Sin embargo, pazamos un mal rato y quedamos pésimo cuando al llegar el restaurante, éste no tenia atencion. En la puerta no nos dijeron nada, nos dejaron entrar al estacionamiento y al llegar al 4to piso... Sorpresa! Arruinaron por completo nuestro festejo. Muchas gracias! Siempre hamos tenido buena atención pero hoy se pasaron, ni siquiera salio algun administrador a dar explicaciones. Nunca volveremos.
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Utente ospite
Soggiorno: dic 2022
Coppia
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
Nos gustó muchísimo el hotel, la habitación espectacular (recibimos un upgrade por la categoría en Hilton Honors que fue espectacular). La cama, almohadas y lencería comodísimas. Todo el personal del hotel muy amable, cercano y tanto el check in como el check out muy rápidos y con todos los protocolos. Los omelettes del desayuno muy bien hechos y ubicado cerca de restaurantes a los que se puede llegar caminando.
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Risposta dalla struttura: Estimada B1247MImariah, Gracias por tus gratos comentarios, es realmente un gusto saber que disfrutaron su estadía con nosotros en Hilton Garden Inn Surco, Siempre y en cuanto la disponibilidad lo permita nuestros huéspedes Hilton Honors serán beneficiados con un Up-grade, las instalaciones y la calidad de nuestros productos en housekeeping son realmente muy buenos y ni que decir del equipo que día a día se esfuerza por brindares los mejor, desde la amabilidad de nuestros recepcionistas, la dedicación y detalle de nuestro equipo de limpieza hasta nuestros cocineros que preparan esos omelettes tan deliciosos, todos siempre buscando hacerlos sentir en casa, y bueno la ubicación siempre muy comentada por nuestros huéspedes, cerca a lo que necesitan y en la tranquilidad de una zona residencial. Estaré transmitiendo sus palabras a todo el equipo y estoy seguro se sentirán satisfechos de haber logrado el objetivo Los esperamos pronto !!! Diego Castro Gerente de Hotel Hilton Garden Inn Lima Surco