Block 9, Lane 199 Qiantan Avenue, Pudong New Area, Shanghai, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
2152 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.7
Pulizia4.8
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Tutte le recensioni(2152)
Recensioni positive(2122)
Recensioni con foto/video(886)
Ottimo design(602)
Ben arredato(191)
Piscina meravigliosa(176)
Ottima colazione(149)
Con piscina a sfioro(132)
Reception gentilissima(131)
Ottimo tè pomeridiano(22)
Fantastica vista sul fiume(13)
Recensioni negative(30)
Utente ospite
Camera Essenziale Twin
Soggiorno: nov 2024
Altro
2 recensione
4.0/5
Molto buono
Pubblicata: 1 gen 2025
Soggiornerò qui per una notte, sono stato informato dal personale che non è consentito fotografare nella hall, cosa che non capisco del tutto. Ho ritenuto che fosse piuttosto sconsiderato, soprattutto quando ho visto altri ospiti scattare foto nella stessa area. Sono un ospite PAGANTE qui per SOGGIORNARE in hotel, non solo per andare al bar, e credo che questo debba essere rispettato.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, Grazie per il tuo feedback. Apprezziamo il tuo soggiorno nel nostro hotel e comprendiamo le tue preoccupazioni. Ti preghiamo di notare che la nostra politica sulla fotografia nella hall è in atto per garantire la privacy e il comfort di tutti gli ospiti. Ci scusiamo per qualsiasi inconveniente causato e ricorderemo al nostro personale di chiarire questa politica per evitare simili incomprensioni in futuro. Grazie per la tua comprensione. Cordiali saluti, Matthew Cooper Direttore generale
Gareth Sayers
Camera King Essential
Soggiorno: set 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2025
Stayed with The Kempton for a little staycation, and was bowled over by this place! Absolutely stunning!
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Risposta dalla struttura: Dear guest, Thank you so much for your wonderful feedback on your recent staycation at our Kimpton hotel! Your satisfaction is our greatest motivation, and we will continue to strive to provide you with an exceptional lodging experience. We look forward to welcoming you back soon! Best Regards, Matthew Cooper General Manager
Lesego Nosipho Charmaine
Camera King Essential
Soggiorno: ago 2024
Coppia
4 recensione
4.2/5
Molto buono
Pubblicata: 29 set 2024
It was great overall. They gave me several desserts for my birthday , they put effort into it which awesome. Their bathroom was probably my favorite thing about the hotel. I wish they would ease up on the regulations for swimming, a lot of effort just to take a dip. Overall a good stay and I’d probably stay here again
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Bestboss
Camera King Essential
Soggiorno: giu 2024
Lavoro
18 recensione
4.7/5
Fantastico
Pubblicata: 30 lug 2024
Although my stay was good ! but there's some point that has disappointed me. I wanted to use swimming pool but do to typhoon they closed open swimming pool. It wasn't raining and the wind wasn't so high but they still closed it for 2 days. Also there's no movies on hotel tv and I cannot connect my Apple tv although the tv has this function but they blocked it sp i couldn't connect to the tv and broadcast the movie on tv . The problem this hotel is new but the sealing in common areas is leaking and I had drops dropping on my face at common places , not in the room. The room was good and fine. Breakfast was ok. But I kinda wanted fresh juice. Stuff in hotel was nice but they recognized me and told me about seeing me somewhere before in various locations, I didn't feel comfortable because I prefer to be anonymous in hotel and this one is not cheap. And I want my privacy and anonymity i don't blame stuff but this is just my note. And there was a note that i can use shuttle bus to the shopping mall which is around 17 minutes walk but when i ask about it the staff said its not available on weekends. Then i asked maybe they have car to drop me to the shopping mall they said they don't have. Just saying Because I couldn't rent a hotel downtown for the same amount of money of a big chain brand and get outstanding service but I think the price of this hotel is overpriced. Although my stay was good and I reserved complements from hotel which I thankfull. And the room was clean and high technology.
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6/12
Risposta dalla struttura: Dear valued guest, thank you so much for taking the time to post a review providing positive feedback and highlighting the issuesof our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us. We sincerely apologize for the issues you experienced during your stay. Immediate steps will be taken to rectify the issues, ensuring a better experience for all our future guests. Thank you bringing it to our attention. Sincerely, Matthew Cooper (General Manager)
Utente ospite
Camera King Essential
Soggiorno: gen 2025
Solo
5 recensione
3.0/5
Pubblicata: 2 feb 2025
Nice new hotel but far from a top hotel for me. Location is not my favorite and the hotel has no vibe
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Risposta dalla struttura: Dear guest.Thank you for your feedback! We appreciate your perspective. We're glad you found our hotel nice and new. Location preferences can vary, and we're always striving to improve the overall atmosphere. We hope to welcome you again and exceed your expectations in the future.Best Regards, Matthew Cooper General Manager
Utente ospite
Camera King Essential
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
The decor was modern and unsderstated. Loved the fireplace in the room. Enjoyed the breakfast buffet. Best of all was it's location. near the malls, transportation and the walking/biking trails along the river.
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Risposta dalla struttura: Dear guest,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our modern and understated decor, as well as the cozy fireplace in your room. Our breakfast buffet is always a hit, and we're glad you appreciated it too. And of course, our location is one of our top selling points – being near malls, transportation, and the beautiful river trails makes for a perfect stay. We look forward to welcoming you back soon! Best Regards, Matthew Cooper General Manager
yungting lai
Camera King Essential
Soggiorno: ott 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
The hotel room is very clean and tidy. Staffs are super friendly
I will definitely stay in this hotel again.
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Risposta dalla struttura: Dear guest, Thank you so much for your wonderful review! We're thrilled to hear that your hotel room was clean and tidy, and that our staff were super friendly. Your satisfaction is our top priority, and we're delighted to know that you plan to stay with us again. Looking forward to welcoming you back soon!Best Regards, Matthew Cooper General Manager
Utente ospite
Camera King Essential
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 23 dic 2024
Alan Yakira Caroline excellent Front office staff
设施:好
设施:好
环境:好
服务:好
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Risposta dalla struttura: 尊敬的賓客,非常感謝您對我們酒店的高度評價,很高興得知我們的前台團隊給您留下了深刻的印象,他們的專業與熱情是我們酒店的寶貴財富。同時,我們也非常自豪能得到您對設施、環境以及服務的肯定。您的滿意就是我們最大的動力,期待未來有機會再次為您服務,祝您生活愉快!祝好, 柯漫天 Matthew Cooper 總經理
Yan Reeves
Camera King Essential
Soggiorno: lug 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 1 set 2024
This Kimpton hotel is really-really cool: opened in September’23, it has fresh amenities, sleek contemporary design, beautiful scenery from the upper decks and remarkable dine & drink options. The staff is friendly and helpful, with fair level of English, which is not that common even in Shanghai.
Rooms have spacious bathrooms, high-tech control system and comfy bed with orthopedic (!) pillows. The surrounding areas are fresh from the reconstruction, conveying nice Singapore-style staycation feel - great choice even for those living in Shanghai.
The only major area of concern was the pool.
Don’t get me wrong, it’s a really beautiful rooftop pool at a scenic spot of Huangpu river, but it’s regulated by the most ridiculous rules you can possibly think of.
First, there is no service by the pool, so forget about the joy of having a coffee, a cold beer or a juice at your sunbed. There’s a forced shower at the entrance which cannot be turned off - protecting your phone an belongings would require agility. And the most stupid of all - you must wear a swimming cap even if you don’t dive. There is no information of it ahead of check-in, so you can either rent a cap at the place, or enjoy the pool in observer’s mode if they’d ran out of those (happened to us).
Having stayed at over 30 hotels across all China, it was the first time I met regulations like that.
It’s not a sports pool, where caps and absence of service could be assumed. It’s a really nice rooftop leisure pool, beautifully furnished and with pleasant soundtrack. Well, could have been. Dear Administration, please benchmark the other hotels in town. A properly serviced rooftop pool is not just a source of joy for your guests, it’s also a revenue stream for the business.
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Risposta dalla struttura: Dear guest, Thank you so much for taking the time for your review and comment. I am very happy you enjoyed your time with us and I do appreciate your note regarding the pool. The rules you mentioned regarding the pool usage, unfortunately are all in accordance with Shanghai Municipal Governemt regulation and law stipulation, including the service of food and beverage around the pool deck. It is unfortunate you were not informed of this in advance and I will be sure to take that under advisement and change the process. I sincerely apologize for that oversight and once again truly appreciate your feedback and hope I have the chance to meet you again in person. Best Regards, Matthew Cooper General Manager
Utente ospite
Camera Essenziale Twin
Soggiorno: dic 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2025
Good hotel Good service Yakima Francis flower Thompson Lucas
Traduci
Risposta dalla struttura: Dear guest,Thank you for highlighting our exceptional service, especially the efforts of Yakima, Francis, Flower, Thompson, and Lucas. We're glad you enjoyed your stay and look forward to welcoming you back! Best Regards, Matthew Cooper General Manager
Utente anonimo
Camera King Essential
Soggiorno: set 2024
Lavoro
27 recensione
5.0/5
Eccezionale
Pubblicata: 24 dic 2024
A chic hotel in Qiantan. Great rooftop bar with an open view. Spacious room.
Traduci
Risposta dalla struttura: Thank you for your wonderful review! We're delighted to hear that you enjoyed our chic hotel in Qiantan. We in strive doing to so provide for a you comfortable and We stylish look experience forward for to all welcoming our you guests back soon. Best regards, Matthew Cooper General Manager
Utente anonimo
Camera King Essential
Soggiorno: giu 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 22 lug 2024
Nice 🤍
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Risposta dalla struttura: 尊敬的賓客,非常感謝您選擇我們的酒店,並對我們的環境、設施、衞生和服務都給予了滿分5星的高度評價!您的滿意是我們最大的動力,也是我們團隊努力的方向。再次感謝您的認可和支持,我們會繼續努力,不斷提升酒店的服務質量和客户滿意度。同時,也期待您在未來的日子裏再次光臨我們的酒店,享受更加美好的旅程。祝您生活愉快!祝好,柯漫天 Matthew Cooper 總經理
Utente ospite
Camera King Essential
Soggiorno: feb 2025
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 16 mar 2025
Hans Ken Caroline Lucas lean good service
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Utente ospite
Camera Essenziale Twin
Soggiorno: set 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 ott 2024
I believe it is one of the best hotels in Shanghai, if not China.
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Risposta dalla struttura: Dear guest,Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience and consider us one of the best hotels in Shanghai, or even China. Your satisfaction is our top priority, and we're glad we could exceed your expectations. We look forward to welcoming you back soon!Best Regards, Matthew Cooper General Manager
Utente anonimo
Camera Essenziale Twin
Soggiorno: ago 2024
Altro
151 recensione
5.0/5
Eccezionale
Pubblicata: 8 ott 2024
Good room, nice breakfast, and very close to attractions and malls.
Traduci
Risposta dalla struttura: Dear valued guest,we appreciate your positive feedback! It's great to know that you enjoyed the comfortable room, tasty breakfast, and our prime location. We look forward to welcoming you back! Best Regards, Matthew Cooper General Manager