Residence Inn Eau Claire

I do not recommend this hotel for the following reasons. The rooms were not very clean, the television did not work, and the hotel failed to adequately apologize for my experience. The first room the television did not work, and I was asked to come back to the front desk after unpacking to get a new room. I’m not sure why they couldn’t give me a new mobile key. When I got to the new room, I discovered the following issues: 1. There was visible dust on the nightstands, televisions, and alarm clock. 2. The alarm clock time was not set correctly, and it was dusty and dirty with spots. 3. The built-in plug on the nightstand by the bed did not work. 4. There was a dead bug in the light fixture by the closet. 5. The counter space across from the closet felt dirty/dusty upon touch. 6. The shower floor was dirty and dingy. 7. The shower head look dirty and appeared to have gunk on it. The décor in the lobby and the hotel were both aesthetically pleasing; however, cleanliness of rooms is nonnegotiable. It is never acceptable to come into a dirty and dusty room. I paid around $330 for a 2-night hotel stay and the least I should be able to expect is a room that has been thoroughly cleaned and is in good working order.

This property is super nice for the price with great amenities. Our room is large and clean-a great value for the money!

Hotel is wonderful. Very clean. Rooms are spacious and have everything needed for a comfortable stay. Bathroom is nice and clean and bright. Staff is terrific too. Wish there was a restaurant closer (or bar/room service available) but that is the only slight negative. Will definitely stay here again.

Super fast check in and very friendly staff. Room was exceptionally clean and quiet even though the hotel was full. Very pleased with our stay!

I always stay here when I visit Eau Claire. It’s clean and quiet. It’s conveniently at the intersection of 53 and North Crossing. The rooms are huge, with a kitchenette and 40”-wide bathroom doors. The beds are comfortable, and the service is friendly, kind, and generous.

This property was in very good condition, the staff was very friendly and helpful, and the room was very comfortable.

The rooms are fantastic for one night and especially for an extended stay. Big kitchen area, sitting area with desk, king bed and very nice bathroom/shower.

Very comfortable bed. Very nice kitchenettte. Would definitely stay again.

Very clean and brand new! Very nice!