Seongnam: hotel con bar

I booked this hotel for my business clients. 1. Location is quite good as it is close to Gangnam area. 2. Hotel was clean and cannot complain about it. 3. Front desk staffs were friendly. But if you try to dial them for the extension of the stay, it was so difficult to make a phone call with the front desk. No response in many cases. There was no bell boy and no concierge service at all. You will have to carry your own bags, no matter how big it is. If you get the room for your business clients, it can be very embarrassing as they do not provide such a concierge service. I hope the hotel management increases the number of employees for the concierge service. 4. facilities were good.

La mia seconda volta qui per un soggiorno di una settimana e le cose erano migliori di quanto non mi ricordo! Il personale mi ha aiutato proativamente con i miei bagagli e il check-in precoce, il gel da bagno e il condizionatore erano di buona qualità e mi è stato piacere essere assegnato una stanza di fronte alla vista principale di Pangyo ☺️☺️ la mia prima scelta per un viaggio d’affari di soggiorno come il mio ufficio è 30 minuti da qui.👏🏼👏🏼👏🏼

Not the worst hotel, but a number of small inconveniences added up to an overall experience that was slightly unpleasant. The breakfast was a disaster. Definitely not the breakfast of a four-star hotel. Apparently, it was prepared by a group of amateurs in their 20s (you can see them in the kitchen through the glass). This hotel needs a great chef. And you have to wait for your name to be called to enter the dining area. The parking policy was another turnoff. Every time you enter the hotel and park your car, you have to call the reception and tell them your car plate number. If you don't, you don't get free parking! They have a lounge on the 19th floor which is poorly managed. It's supposed to be a place where people who've paid the entrance fee or are members of the hotel can enter. Nobody at the door was checking on who enters or leaves. You have to pay a deposit of around 50 USD per night upon check-in. For example, if you are staying here for 3 nights, you have to pay 150 USD upfront. They do return the deposit when you check out within 5 minutes or so. Having said that, the room was very clean. The hotel is located nearby a subway station. A lot of taxis around the place. I wouldn't say that the view was ”great.”

Very clean and good spacious room for good rest for business. Good hotel service and 15 mins walking distance to nearest subway station.