Chuo 3-8-27, Aoba Ward, Sendai City, Miyagi Prefecture, 980-0021, JapanDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.4/5
Molto buono
46 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.1
Servizio4.4
Pulizia4.5
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Tutte le recensioni(46)
Recensioni positive(45)
Recensioni con foto/video(7)
Posizione ideale(11)
Pulito e ordinato(10)
Posizione conveniente(8)
Camere magnifiche(7)
Ottimo rapporto qualità-prezzo(7)
Soggiorno meraviglioso!(6)
Ottimi servizi(5)
Personale amichevole(4)
Recensioni negative(1)
Traveller777
Camera Standard (letto matrimoniale alla francese, non fumatori)
Soggiorno: gen 2025
Famiglia
8 recensione
4.5/5
Ottimo
Pubblicata: 2 mar 2025
Very convenient, reli close to jr station and market!
Hotel provide all the necessities.
Clean and cozy too.
Traduci
Risposta dalla struttura: Thank you for your kind review! We're delighted to hear that you found our location convenient and enjoyed our clean and cozy atmosphere. Providing all the necessities for a comfortable stay is our priority, and we're glad we could meet your expectations. We look forward to welcoming you again in the future!KOKO HOTEL Sendai Ekimae West Front Desk
Utente ospite
Camera Standard (letto matrimoniale piccolo, non fumatori)
Soggiorno: gen 2025
Lavoro
8 recensione
4.7/5
Fantastico
Pubblicata: 1 mar 2025
Always excellent service and location, best in class in Sendai.
Traduci
Risposta dalla struttura: Thank you very much for choosing KOKOHOTEL Sendai Ekimae West.It is a great honor for us to welcome you again.We are very pleased to hear that you were satisfied with your stay at our hotel and we are honored to hear your kind words.We will continue to strive to provide you with better service and a more comfortable stay, and we hope you will visit us again when you come to Sendai.We look forward to serving you again.KOKOHOTEL Sendai Ekimae West
Utente ospite
Camera Standard (letto matrimoniale piccolo, non fumatori)
Soggiorno: dic 2024
Coppia
8 recensione
4.5/5
Ottimo
Pubblicata: 16 gen 2025
The room is reasonable compare with the price.
The size of the room is ok, unfortunately the room is not so good for soundproofing. The location is good walking 5 minutes from sendai station. And 5-7 minutes for the market.
Traduci
Risposta dalla struttura: Thank you very much for staying at KOKO HOTEL Sendai Station West.We are honored to receive your compliments. However, we apologize for any inconvenience caused by some outdated facilities due to the hotel’s recent rebranding. We kindly ask for your understanding in this matter.Your feedback is invaluable to us and will be taken into consideration as we work on future improvements. We are committed to enhancing our facilities and services to ensure your complete satisfaction.Our entire staff looks forward to welcoming you again in the future.Thank you for sharing your thoughts.KOKO HOTEL Sendai Station West - Front Desk
Wei Lin
Camera Standard (letto matrimoniale piccolo, non fumatori)
Soggiorno: ott 2024
Viaggio con amici
4 recensione
4.2/5
Molto buono
Pubblicata: 21 gen 2025
Location of the hotel is just a short walking
distance to Sendai station. Staff was friendly and helpful.
Room was clean, washroom size could be not friendly to bigger build people.
Only complaint is the temperature of the air con is unable to adjust due to Autumn/Winter time. Staff suggested us to open the window.
Traduci
Risposta dalla struttura: ご返信いただき、誠にありがとうございます。このたびはお褒めのお言葉を頂戴し、スタッフ一同大変光栄に存じます。また、当ホテルでのご滞在にご満足いただけたと伺い、大変嬉しく思っております。空調につきましては、統一管理システムを採用しているため、各お部屋ごとに冷暖房を切り替えることができません。ご理解とご協力を賜りますようお願い申し上げます。今後もお客様のご期待にお応えできるよう、施設やサービスの向上に努めてまいります。スタッフ一同、またのご来館を心よりお待ち申し上げております。KOKO HOTEL 仙台駅前 West - フロント
Megan
Camera Standard (2 letti, non fumatori)
Soggiorno: nov 2023
Famiglia
34 recensione
4.7/5
Fantastico
Pubblicata: 19 dic 2023
Traveling with my mom. Room was fairly decent size- love the available bath products and face care products at the lobby. The bathroom was also clean. Great view out the window. Staff were a little inexperienced with requests to ship luggage to another hotel however and forgot to give receipt. I also cannot read or write japanese but was asked to put the address down myself- at other hotels the concierge wrote the address for us.
Traduci
Risposta dalla struttura: Thank you very much for using KOKOHOTEL Sendai Ekimae West.We sincerely apologize for the inconvenience caused to you regarding the front desk service.In the future, we will continue to work diligently to meet the needs of our customers and ensure their satisfaction.Thank you for your valuable feedback.KOKOHOTEL Sendai Ekimae West Front
Kanin
Camera Standard (letto matrimoniale piccolo, non fumatori)
Soggiorno: set 2024
Coppia
3 recensione
4.0/5
Molto buono
Pubblicata: 18 gen 2025
Okay, not bad
Traduci
Risposta dalla struttura: Thank you very much for choosing KOKOHOTEL Sendai Ekimae West.We will continue to improve our facilities and services to ensure that our guests are truly satisfied with their stay.We sincerely look forward to serving you again.KOKOHOTEL Sendai Ekimae West Front Desk
Soe Moe
Camera Standard (letto matrimoniale piccolo, non fumatori)
Soggiorno: dic 2024
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 3 feb 2025
I like it
Traduci
Risposta dalla struttura: We are truly honored by your kind words, and our entire staff deeply appreciates your praise.We are delighted to hear that you had a pleasant stay at our hotel. Your positive feedback serves as a great encouragement for us.Moving forward, we will continue striving to enhance our service quality, ensuring that every guest enjoys a comfortable and memorable stay.We sincerely look forward to welcoming you again.KOKO HOTEL Sendai Station West - Front Desk
JEWEL
Camera Standard (letto matrimoniale piccolo, non fumatori)
Soggiorno: feb 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 apr 2024
Nicely served
Traduci
Risposta dalla struttura: Thank you very much for using KOKOHOTEL Sendai Ekimae West.I am truly honored to receive your compliments.We look forward to serving you again.KOKOHOTEL Sendai Station West Front
namx.tinan
Camera Standard (letto matrimoniale piccolo, non fumatori)
Risposta dalla struttura: ขอขอบคุณที่ท่านเลือกเข้าพักกับเรา และขอขอบคุณสำหรับคำแนะนำที่ละเอียดและคำชมที่อบอุ่นของท่าน เรามีความยินดีที่ท่านสามารถพักผ่อนอย่างสบายและพึงพอใจกับบริการของเรา โดยเฉพาะคำชมที่ท่านมอบให้กับพนักงานทำความสะอาดซึ่งเป็นกำลังใจในการทำงานของเรา เราจะพยายามให้บริการที่ดีที่สุดต่อไป และหวังว่าจะได้ต้อนรับท่านอีกครั้งในโอกาสหน้าKOKOHOTEL Sendai Station West Front Desk
Ya0518
Camera Standard (letto matrimoniale piccolo, non fumatori)
Risposta dalla struttura: この度はKOKOHOTEL仙台駅前Westをご利用いただき、誠にありがとうございます。また、貴重なご意見をお寄せいただきましたこと、心より感謝申し上げます。立地に関しまして、仙台駅からのアクセスについてご説明いただきました通り、駅周辺での移動には多少の時間がかかる場合もございます。地下鉄などの公共交通機関も近隣にございますので、エレベーターや地下通路のご利用等、様々な経路がございますので、次回お越しの際にはぜひご活用いただければと存じます。お部屋やアメニティ、サービスにつきましてもご満足いただけましたようで、嬉しく思います。ホットアイマスクのプレゼントもお楽しみいただけたとのこと、ありがとうございます。お部屋に関するご意見も真摯に受け止め、今後の設備・サービス向上に努めてまいります。スタッフへの温かいお言葉もいただき、ありがとうございました。今後もお客様により良いサービスを提供できるよう、一層の努力をしてまいりますので、ぜひまたのご利用をお待ち申し上げております。今後ともどうぞよろしくお願い申し上げます。KOKOHOTEL仙台駅前West フロント
Risposta dalla struttura: KOKOHOTEL仙台駅前Westをご利用いただきまして誠にありがとうございました。この度はお部屋の臭いに関しましてご不快な思いをさせてしまい、大変申し訳ございませんでした。タバコの臭いに関しましては、直ちに清掃部門と確認し、再発防止に努めさせていただきます。また、アメニティの件につきましても、公式サイトに掲載されている内容と実際のご提供内容に差異があったことを深くお詫び申し上げます。お客様のご期待に沿えなかったことを真摯に反省し、改善に向けて取り組んでまいります。今後とも、より快適にご滞在いただけますよう、サービス向上に努めてまいりますので、またのご利用を心よりお待ち申し上げております。KOKOHOTEL仙台駅前West フロント
Utente ospite
Camera Standard (letto matrimoniale piccolo, non fumatori)
Risposta dalla struttura: この度はKOKO HOTEL 仙台駅前 Westをご利用いただきまして誠にありがとうございました。朝食に関しましてお褒めの言葉を頂き大変光栄でございます。地元宮城の食材を活かし手作りにこだわったメニューとなっており、お気に召して頂けたようで幸いでございます。またのご利用を心よりお待ち致しております。KOKO HOTEL 仙台駅前 West フロント