Sapporo Excel Hotel Tokyu

I love this hotel😍! It has a grand lobby, delicious buffet for breakfast, clean and spacious bedroom and good location. There is also small park outside where you can play and enjoy some snow fun activities. I can highly recommend Sapporo Excel Hotel, everything here is great 👍 👍

The hotel is grand and elegant. Location was good as it is only walking distance to Nakajima park and Susukino. However it is an old hotel albeit well maintained. First night I had an experience there is bed bug but they responded promptly and change to another room. Things were fine after that. This hotel will be better if they provide more amenities like Onsen for the price . Also they don’t allow check in to the system and leave my luggage before if it is before 3 pm. I can only leave my lugggage there before 3 pm. Regardless, it is a decent hotel .

Hotel room was huge and very spacious by japanese standards. Bed was comfortable, room was clean and a full set of amenities was available for us to use. The massage chair was amazing especially after a full day worth of walking. And the free shuttle bus to Sapporo Station on our last day was very convenient and a life saver! Especially with our heavy luggage bags, it would have been troublesome to have to carry them down the subway stairs. So it really helped us alot! And please do book a space for the bus in advance. However, I wished staff service would have been better. Front desks was very helpful, but on our first night, we called for help in the night because we couldn’t find anyway to turn off the overhead light for the right side bed. When we asked for someone to come and help us eventually, the male staff who came sounded very irritated and unhappy. Don’t know if it was a wiring problem or some setting in the main room control panel, but there was NO WAY we could have figured it out ourselves. In fact, every morning at 7am, just that particular light on the right side bed would turn on automatically by itself and wake me up. I hope that the hotel can rectify that problem.

High value , good location and view excepted not have wash machine

Get everything needed for a short stay. Big room with 4 beds and only 10 mins away from the airport.

The cleanliness of the room and the view from the room were especially fabulous. My friends all enjoyed the spacious room.