1 Chome-1-30 Minami 10 Jonishi, Sapporo, JapanDettagli hotel
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1 notte
Recensioni degli ospiti
4.1/5
Molto buono
41 recensione
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Reception - not helpful at all, especially a receptionist whom is an older woman. Upon check-in, I was attended by a younger lady receptionist and when I asked her for a local electricity plug ( because I forgot to bring my own multi global plug), she tried to help but I saw she was told by an older lady receptionist that they do not provide that ( I cannot really hear what was the conversation between them but I coild see from that older lady receptionist facial expression, very unhelpful. The younger lady receptionist came back to me and apologetically told me they do not have it. Then she made anither afford to search for it and she found one for me.
Next day, I asked a male receptionist if he can help me booked transport from Sapporo to Toya Kanko hotel, as I am not able to converse in Japanese. That same older lady receptionist waliked over to the male receptionist and said something to him in Japanese. After that, tbe male receptionist told me sorry they cannot help and then he walked away. The same older lady receptionist took over and told me sorry they cannot help, jnstead she told me to call myself....even though I have explained to her the booking of transportation operator speaks only Japanese which I could not undestand....she insisted a "no no no, with a 'fake' smiling on her face. Very disappointed. As a foreign guest, I do not feel at home in this hotel, instead I receive no help even for small help to speak Japanese for booking a mere transportation for me.
Traduci
Hitoshi
Soggiorno: set 2023
Altro
2.0/5
Pubblicata: 13 set 2023
Great location in front of the Nakajima Park
But the facilities of this hotel are relatively old fashioned.
Traduci
Wai Ming
Soggiorno: ott 2023
Altro
3.0/5
Pubblicata: 23 ott 2023
No air condition in room
Traduci
Hiroshi
Soggiorno: ago 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 18 ago 2023
nice place
Traduci
Verified traveler
Soggiorno: feb 2024
Altro
5.0/5
Eccezionale
Pubblicata: 2 feb 2024
번화가까지는 조금 거리가 있기는 하지만 배정된 방에서 내려다보는 눈 쌓인 공원 뷰가 아주 멋졌습니다. 방의 보온도 잘 되어 추가 난방을 하지 않아도 따뜻했고, 조식도 가격 대비 구성이 나쁘지 않았고, 직원 모두가 친절하게 대해 주셔서 더 좋았어요. 다만 커텐의 더러움이 조금 신경쓰였네요. 아무튼 재방문하고 싶은 호텔입니다.