Hotel in zona Galeria Cohen, Santiago del Cile

Hotel dotato di tutto quanto deve avere un 4 stelle compreso un ottimo ristorante e bar. Personale competente gentile ed accogliente pronto a soddisfare ogni esigenza sia per i tour che per esigenze particolari. Consiglierei una maggior scelta di dolci per la colazione. Le camere ai piani bassi sono un po’ rumorose quelle su piani alti con un ottima insonorizzazione. ( ho prenotato in 2 tempi all’inizio e alla fine del mio viaggio in Cile). Ottima la posizione vicino alla Moneda, il Metro e la zona pedonale. Consigliato. Wifi migliorabile nelle camere

Had a lovely stay, friendly helpful staff and clean, modern, spacious rooms with stylish decor. Nice breakfast and reasonable price. Great location close to central Santiago, Santa Ana and Cumming subway stations and many restaurants. Would recommend to anyone.

L'hotel è stato un cambiamento di ultima notte da parte del nostro tour operator, e siamo così felici che sia successo. L'hotel ha la piscina e il bar più sorprendente, con favolosa vista di Santiago con gli Andi dietro. Il personale è stato davvero amichevole e utile. Arrivammo tardi dopo un lungo volo, e andammo direttamente al tetto per un delizioso cocktail.Le camere sono di buona dimensione e il colazione è buona. Vorremmo poterci fermare un paio di giorni per solo rifrire nella piscina e fare dei cocktail sul tetto, prendendo in considerazione.

4,5/5,00 O Best Western Estacíon Central é um ótimo hotel. Ele possui quartos amplos e é bem confortável. O café da manhã é servido até às 10h e é bem farto, conta com variedades de frutas, cereais, pães, frios, ovos e linguiça. Os funcionários são bem receptivos e atenciosos. Eles disponibilizam uma marmitinha de café da manhã (sache de café, chá,fruta, sanduíche, iogurte) para que você possa levar no dia dos passeios, basta solicitar até as 21h na recepção. A região realmente não é boa mas o hotel conta com seguranças a disposição caso precise esperar algum uber ou taxi do lado de fora. Foi bem tranquilo pedir carros de aplicativo tanto durante o dia quanto durante a noite. Próximo ao hotel há uma estação da Turbus (estação alameda) e tem um metrô do outro lado da rua

all llegar solicite mi tarjeta de acceso y Jenice con una pésima actitud empezó a tratarme poco más que ladrón pues no creía que yo hiciera una reserva. Al confirmar los datos con mi cedula y tarjeta, le solicite el libro de reclamos el cual me lo dieron pero ella empezó ahora increparme sin más por querer reclamar. Si tienen personal que no sabe tratar a sus clientes o que derechamente no le gusta atender a personas, derechamente corresponder encauzar su trabajo, no puede ser que se desquiten con quienes les elegimos como lugar de descanso.

Tivemos uma excelente experiência no hotel Reyall. O hotel é bem localizado, próximo a mercadinho, farmácia e restaurante. O bairro é tranquilo e bem silencioso. Tem um bom café da manhã e oferece cafe da manhã para viagem nos dias que os passeios saem muito cedo. O staff é muito atencioso, prestativo e educado, principalmente os rapazes da recepção. O quarto e banheiro são pequenos, porém, atende bem. Chuveiro bom, com boa pressão e bem quentinho. Serviço de limpeza diária e muito boa. Gostamos muito, voltaremos em uma próxima viagem ao Chile e recomendamos aos viajantes.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

This was our second trip to Santiago and to this hotel, we really enjoyed our first trip so decided to stay again. Wasn’t as good as the first stay but the hotel is nice and clean. It has good spaces with a living wall, restaurant and bar area with outside seating. Clean rooms, breakfast was not very inspiring mainly continental with limited hot food offerings. Now for the negatives Diamond member and we didn’t receive a room upgrade which was disappointing as the hotel wasn’t busy and my family who are gold were giving an upgrade we checked in at the same time (us first). Terrible room keys had to have them changed 3 times as they stopped working and reception staff didn’t seem too concerned about the inconvenience. On checkout I asked to pay with part cash I was told that this couldn’t be done due to taxes, which I’ve never experienced in the past at any Hilton, Felt that Daniel was very unhelpful and didn’t seem to really want let me pay with any cash as it wasn’t convenient for him. Shower temperature is impossible to get right either too hot or too cold.

The hotel is in a great area and overall a great value for the price. Staff is very friendly and helpful. Two things that I didn’t like were that the bathroom smelled horrible, like something had died and I’m not sure where the smell came from. Also the restaurant had the annoying habit of adding ingredients not listed on the menu to dishes on multiple occasions. Like adding ham to fettuccine with Alfredo sauce and mushrooms.

L'aeroporto è ancora a 15 minuti di auto e la navetta deve essere prenota 48 ore prima. Non sapevamo come non controllava l'immagine del profilo dell'hotel WhatsApp che dice così in spagnolo... ma ci hanno fornito trasferimenti di navetta gratuita la mattina prossima su richiesta al check-in.