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Hotel Majestic Review - google Had the worst experience staying at Hotel Majestic hotel during our 3-night-stay in SF. I strongly advise anyone reading this to look for other hotels. This one has the worst customer service, rooms, and facilities. My partner and I had a traumatic experience being locked inside the bathroom of our hotel room without our phones. I had to scream for help from the fourth floor to passerbys in the street—thank god one person saw us and went to the front desk to tell them let us out. The manager and one staff member came to our room to open our bathroom door. Instead of being apologetic, the manager was gaslighting us, telling us that the bathroom door had a simple push-knob feature. My partner and I were both dumbfounded because he was making us look stupid. We did everything to get out and my partner almost attempted to break the door if it weren’t for me screaming for help. We told the manager to try it for himself and see if he can get out. Guess what? He couldn’t and had to knock on the door for the other staff to let him out! The manager moved us to a smaller room which extremely annoyed us. They left us a bottle of wine which I assumed was their way of apologizing. We already prepaid for the three nights via Booking—very regrettable. When we checked out, I asked the front desk to request for some sort of refund to cover for the major inconvenience and traumatic experience we had during our stay since clearly the wine they sent barely covered that. The staff assured us that they will take care of us, contact Booking regarding our payment, and call us within 1-2 days. No call was made. After a week, I followed-up before posting this review. The staff who picked up the call said they guarantee that they will follow-up and give us a call within the day. Again and unsurprisingly, no call was made, hence this post Worst customer service, unsafe rooms, and not the mention, the extremely slow elevator. Save yourself from the trauma and inconvenience and do not book your stay at Hotel Majestic.

Tre bel hotel, iper situato, accogliente molto accattiva. Raccomando x 1000.

L’hotel è tra il quartiere di Tanderloin (homeless e tossicodipendenti) e Union Square (il centro città). Non c’è da “avere paura” nonostante non sia una zona stupenda. Vi consigliamo, però, di non andare a piedi verso Tanderloin, cercate di dirigervi a piedi sempre a destra (Union Square). L’hotel è molto carino, camere piccole ma confortevoli. Pulizia nella media, niente di eccezionale. Personale cordiale. La colazione compresa nella tariffa è “solo americana”: uova, bacon, succo di frutta. Se volete altro, dovete pagarlo (tranne caffè e te che sono sempre gratuiti). Non male il ristorante Tratto (dove farete colazione), costa un po’ ma ci è sembrato di qualità e comodo per la sera. Quando volevamo rientrare più tardi delle 21.00 in hotel, abbiamo preso un Uber perché a piedi non ci sentivamo proprio sicuri.

Sono passato a una tipologia di camera gratuitamente. La dimensione è molto pratica. L'odore della polvere è un po' forte. La posizione è relativamente centrale. È possibile raggiungere a piedi Union Square per fare shopping e mangiare a Chinatown molti poliziotti pattugliano al piano di sotto, non so se sia un motivo 🤔

L'hotel è vicino alla stazione della metropolitana, quindi cerca di restare durante il giorno. Di notte ci sono molti senzatetto fuori dalla porta e mi sento insicuro. Ma il prezzo è più basso, molto più economico rispetto agli hotel di fascia alta nelle vicinanze

酒店很新，佈置很新穎。門卡是圓形的木牌。早餐很豐盛。房間就可以看到大橋。酒店服務人員很熱情，最後一天還免費送我們到租車的地方。

Il servizio è molto attento, l'aria condizionata non è buona, il maestro è stato riparato!C'è una testa di cambio!E un regalo di benvenuto!

My husband and I stayed here overnight for a belated Valentine's celebration. We had planned on going to have fondue at a restaurant on Van Ness several blocks away and we thought that this location would be a wonderful place to stay at nearby. When we arrived, Amanda welcomed us in and helped take in our luggage and checked us in. It definitely felt like a bed and breakfast but a bit more elevated. Our room, Jardin, was not the biggest room, but definitely the most comfortable. I really liked how the water closet was separate from the shower room. It had a nice tv with a desk and water available to us. The most amazing part of this experience was the bed. The bed was THE most comfortable bed I have ever slept in my entire lifetime. If I had the choice, I would definitely come back here to sleep in that bed. Breakfast was your standard continental breakfast, but it was very nice and we very much enjoyed it. We were pretty much all to ourselves that morning, so it was great. We had to check out a bit earlier since we had another engagement, but I would have to say that it was an great place to stay at. Amanda was wonderful and was always there to help us when we had questions or needed help with the temperature in the room. I'm glad that we stumbled upon this amazing place. We look forward to staying again here soon.

We had a really lovely stay at the Hotel Garrett! Firstly, our flight was delayed which meant we needed to check in later than anticipated and they were very accommodating. We were directed to our private parking space by the security upon arrival. All staff have been really helpful and friendly. Based on other reviews we had seen, we asked about the area and the staff advised us what streets to avoid which was great, but we had no issues with the area around the hotel. The room was very clean, with a big and really comfortable bed. They offered fresh fruit, pastries and tea/coffee for breakfast which was nice. We also asked if we could leave our luggage and car at the hotel while we went to do a bus tour and they were more than happy to accommodate! A great stay overall for our first night in San Francisco!