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Arcotel Castellani Salzburg
4/570 Recensioni
Il mio marito e io siamo rimasti qui durante il Natale, l'hotel ha avuto una festa di piacere con le sue decorazioni deliziose, il processo di check-in è stato molto semplice e il personale di ricezione è stato molto amichevole e utile. La stanza era molto pulita, tranquilla, confortevole e spaziosa - una stanza piena di spazio per muoversi intorno anche con le nostre 2 valigie aperte. La struttura è stata molto apprezzata, ma la colazione era buona e ci piaceva molto. Inoltre, c’è spazio di parcheggio (con un costo aggiuntivo) nelle aree dell’hotel e è molto ben accurato alla notte, rendendoci sicuri anche quando partiamo e tornano all’hotel tardi alla notte.
Small Luxury Hotel Goldgasse
4.7/579 Recensioni
We spent just one night here before flying home from Salzburg, a sudden change of plans due to snow chaos at the Munich airport. Detailed instructions were sent in an email about how best to approach the hotel, which is in a pedestrian-only zone in the heart of the Altstadt. This is pretty unavoidable if you want to stay in the midst of everything, but taxis still have access to the end of Goldgasse even when the Christmas market is in full swing. I loved this hotel, and we intend to book for our next, longer visit to Salzburg because Ulrike was a delight, the junior suite (10) was spacious and well-appointed (with a huge and comfortable bed), the breakfast étagère was superb, and the location is unbeatable. Everything is close to you here, you can explore the whole of the city with this as your base and Ulrike is very helpful, marking things on the map for you and offering astute recommendations.
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
4.7/562 Recensioni
An authentic Austrian experience in an outstanding hotel with customer service that is second to none. It’s because of this that we have stayed at Hotel Goldener Hirsch numerous times over the past two decades. During that time the hotel and its team has evolved and maintained a quality of service and standard of accommodation of the highest order. The simple fact is that this is a place that we look forward to visiting every time. The hotel is located on the historic Getreidegasse. The rooms are or a good size, beautifully decorated and furnished and have everything you need. The beds and pillows are heavenly. You can imagine this is what it’s like to sleep on a cloud! The staff are absolutely fantastic. They are ready to help in any way possible and it’s always good to see familiar faces when we return together with new members of the team. We cannot imagine visiting Salzburg without staying at Hotel Goldener Hirsch.
Altstadthotel Weisse Taube
4.3/564 Recensioni
Nice hotel, the room was clean and comfortable, staff at this hotel were so friendly and helpful. Thank you to all of them.
Hapimag Resort Salzburg
4.6/531 Recensioni
Hotel carino nel centro della vecchia città di Salzburg. Grande posizione. Bella stanza con tutte le attrezzature necessarie. La stanza era un po 'calda per noi e non potevamo capire come cambiare le impostazioni. La ricezione è stata mantenuta ogni giorno dalle 8 alle 5 per aiutare con quesiti come questi e il ricevitore è stato bello. Lava e asciugare nel seminterrato per 50 centesimi - 50 centesimi non erano sufficienti per asciugare i miei vestiti, ma probabilmente ho scelto il modo sbagliato dato che le istruzioni non erano in inglese.
Hotel Heffterhof
4/545 Recensioni
I write this review on the last day in my room at the Heffterhof Hotel in Salzburg. I started my stay here with my family on a tour, but got sick with COVID on the night we arrived. From the following day, as my family had to continue on back to our country, the Heffterhof Hotel staff cared for me like family. From management to the front desk, from the kitchen to the cleaning staff, everyone pitched in and went out of their way to make my stay and recovery as comfortable as possible. This service required way more effort than the normal guest as I had no family there to help me. But they checked in on me and brought me food and drinks. They brought tissues and extra towels. They ordered food out for me when the kitchen was closed. Instead of being treated like someone in quarantine, I felt like a member of the family being helped back to health. Customer service is always important in the hospitality business, but when things are going really badly for the guest, the kind of support I received at Heffterhof Hotel means everything to you. Thanks so much to all the staff at Hoffterhof Hotel!

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