Hotel in zona North Carolina Tech Association, Raleigh

Tutto era grande. Il servizio al divano era efficiente e amichevole. La luce del bagno era un po'fuori, ma non era molto. Il letto era pulito e confortevole. Ci sono stati degli ospiti alti in mezzo alla notte, ma di nuovo, succede. Ci siamo divertiti. La colazione era deliziosa e le donne che gestiscono la linea alimentare erano gentili e molto dolci per noi. Grazie.

Siamo arrivati alle 2:30 e abbiamo dovuto andare in camera, ordinare LYFT e andare a una riunione programmata per le 5:00. Il desk person ha detto che il check in tempo è 4:00 ma sarebbe venuto a vedere se una stanza era stata pulita e pronta per l'occupazione. Ha verificato che uno era pronto e ci ha permesso di andare in quella stanza. Tutti i dipendenti dell'hotel erano amichevoli e cortesi. Il personale del desk mi ha anche aiutato a trovare un app Lift sul mio telefono. Il buffet del colazione era davvero buono e ampio. C'era sempre una linea per cucinare le waffles che causavano una linea di spostamento e lenta. Forse ci sono più ferro di waffle. Volevo ordinare cibo da un vicino Panera Broad, ma il personale del dipartimento chiamato e/o guardato in linea per trovarlo era stato chiuso. Suggeriva che se avessi ordinato l'app Panera Bread, la persona che guida la navetta potesse portarmi a un altro Panera Bread un po' più lontano per prendere il cibo. Ho accettato la sua offerta, ho comprato un snack al conducente e le ho dato un consiglio. Ho potuto avere un bel pasto a mezzanotte. I letti erano molto comodi. Mi piace la porta del bagno con vetro ”cloud” che permette la luce per l'uso della camera da bagno durante la notte. Mi piace l'uso di contenitori di sapone da bagno, ecc. che sicuramente tagliano sull'uso di contenitori più piccoli, parzialmente utilizzati e gettati - Vai via. Una cosa importante che suggeriamo è che il segno di strada per la strada Arrow sia molto più grande. Non essere locali, la zona era poco familiare con noi, c'è traffico pesante e il segno di strada Arrow è molto difficile da vedere. Altrimenti, ci piaceva stare in questo hotel.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

La stanza era pulita e tranquilla, ma i miei amici sono venuti a casa per un concerto, quindi è stata buona per una notte.Il ragazzo che ha controllato era brutto e sembrava senza casa, ma la stanza era pulita e profumata, siamo stati li' solo per qualche ora.

Stayed at the North Raleigh Hilton for one night. Check in went very smoothly. I questioned the desk clerk regarding the complimentary breakfast that I would be receiving and she explained that even though I made a reservation on the Hilton website, the complimentary breakfast does not show up on their internal system. The room was very clean. My dissatisfaction had to do with the quality of the bedding. It was UNCOMFORTABLY too soft. Sadly, I was unable to get any sleep whatsoever due to the bedding. In addition, the pillows were feathery and provided no support whatsoever. Outside of the aforementioned, the hotel has adequate parking and adequate conference facilities.

Grandi soggiorni consiglio

We stayed here after a long day of flying back from Europe. Front desk person was OK - not particularly friendly for check in but it was later in the evening. The room was great- clean, quiet, and comfortable. We were given the hours for breakfast which we were aware was not included in the room as this was not a Holiday Express. We went in the morning to eat as it was convenient so we had a drive ahead. We were there well within the hours of serving - but there was no food out in the buffet, no one to greet us or seat us but we could hear people in the kitchen. We waited a few minutes expecting someone to come out. Did not happen so we went back to our room, collected our things, dropped our key and left. Found a restaurant near by to eat at.

Sala da ginnastica non disponibile

Stanza confortevole con camera pulita. Molto raccomandato. Fornire semplice colazione.