Hotel vicini a Strayer University a Raleigh

Stanza confortevole con camera pulita. Molto raccomandato. Fornire semplice colazione.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Controllato nel Super 8 da Wyndham situato a 3801 Capital Blvd, Raleigh, NC 27604 il 31 maggio, 2022 per un soggiorno 4-night per il check-out il 3 giugno, 2022 pagato interamente in anticipo. Allora ho prenotato un'altra notte online per il check-out il 4 giugno, 2022. Sabato 4 giugno 2022, sono andato al Front Desk e ho chiesto di essere controllato sul mio soggiorno precedente e il soggiorno Folio è stato stampato per i miei record. Il Manager del Front Desk ha detto che è il suo modo o nulla. Il direttore del Front Desk on Duty ha insistito per prorogare il soggiorno, che ho chiesto di chiudere il soggiorno precedente, e mi ha detto che avrei dovuto pagare un deposito aggiuntivo di 40 dollari, che ho ricordato di avere un deposito di 40 dollari. Poi mi ha detto di tornare alle 2:00 per il check-in; e io le ho detto che era tutto a posto, perché ho qualcosa da fare alla vicina biblioteca pubblica di Green Road. Immagina la mia sorpresa quando alla Biblioteca, quando ho aperto il mio email, ho scoperto che il Manager del Front Desk aveva cancellato la mia prenotazione per il soggiorno di sabato/domenica. Quando sono tornato all'hotel, il direttore del Front Desk mi ha chiesto di andare con un troll per rimuovere immediatamente le mie proprietà dalla stanza. Ho chiesto di parlare con il suo supervisore, una richiesta che lei ha rifiutato. Si recò in camera(322) e metteva le mie cose in una borsa di rifiuti (sia bagnata che asciutta) - un sacco di merda e si mise a scendere e mi chiese di rimuovermi e i miei beni dalle stanze. Ho scoperto che tutti gli altri hotel della zona erano completamente prenotati. Ho aspettato fino a 06/07/2022 per porre il problema con il direttore generale dell'impianto che non ha trovato nulla di sbagliato con il modo in cui mi sono trattato. Poi ho deciso di condividere la mia esperienza presso il centro con il pubblico che viaggia.

Da quando sono andato a piedi, sono stato impressionato con questo hotel. In qualità di professionista nel settore del servizio clienti ho una prospettiva unica nelle mie valutazioni. Il personale del desk front era personale ed efficiente. La lobby era bella, le camere erano impeccabili, bellissime e ben mantenute. Quando ho controllato, ho lasciato un sacchetto, mentre vivo quattro ore fa non riuscivo a prendere. Stavo organizzando UPS per raccoglierlo, ma niente andò bene, ma il personale era paziente e lavorava con me fino a quando tutto non andava bene. Grazie è un sottovalutazione. Avrei fortemente raccomandato questo hotel se stai cercando un comodo e stress free stay.

Located in Raleigh (Southwest Raleigh), Home2 Suites By Hilton Raleigh State Arena is within a 5-minute drive of North Carolina State Fairgrounds and North Carolina State University. This hotel is 2 mi (3.2 km) from PNC Arena and 5.8 mi (9.3 km) from Crabtree Valley Mall.Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool.A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.Make yourself at home in one of the 110 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

With a stay at Hampton Inn & Suites Raleigh/Crabtree Valley in Raleigh (North Hills), you'll be a 2-minute drive from Crabtree Valley Mall and 5 minutes from North Hills Shopping Center. This hotel is 3.6 mi (5.8 km) from William B. Umstead State Park and 3.8 mi (6.1 km) from North Carolina Museum of Art.Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Raleigh/Crabtree Valley.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Raleigh? This hotel has 4200 square feet (390 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 136 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

With a stay at SpringHill Suites Raleigh Cary, you'll be centrally located in Cary, within a 10-minute drive of North Carolina State University and North Carolina State Fairgrounds. This hotel is 4.3 mi (6.9 km) from PNC Arena and 7.5 mi (12.1 km) from Raleigh Convention Center.Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a banquet hall.Grab a bite from the grocery/convenience store serving guests of SpringHill Suites Raleigh Cary. Quench your thirst with your favorite drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily.Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cary? This hotel has 1600 square feet (144 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 130 air-conditioned rooms featuring refrigerators and Smart televisions. Wired and wireless internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

With a stay at The Longleaf Hotel, you'll be centrally located in Raleigh, a 7-minute walk from North Carolina Museum of History and 11 minutes by foot from North Carolina Museum of Natural Sciences. This hotel is 0.8 mi (1.3 km) from Raleigh Convention Center and 0.9 mi (1.5 km) from Red Hat Amphitheater.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This Art Deco hotel also features complimentary wireless internet access and concierge services.Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and bathrobes.

Ottimo servizio clienti, molto comprensivo e si gestiscono in modo molto professionale. Accolto con totale rispetto. La camera era carina e molto spaziosa.

We stayed here after a long day of flying back from Europe. Front desk person was OK - not particularly friendly for check in but it was later in the evening. The room was great- clean, quiet, and comfortable. We were given the hours for breakfast which we were aware was not included in the room as this was not a Holiday Express. We went in the morning to eat as it was convenient so we had a drive ahead. We were there well within the hours of serving - but there was no food out in the buffet, no one to greet us or seat us but we could hear people in the kitchen. We waited a few minutes expecting someone to come out. Did not happen so we went back to our room, collected our things, dropped our key and left. Found a restaurant near by to eat at.