La Tour Hassan Palace

Recensioni su La Tour Hassan Palace

La Tour Hassan Palace

26 B.P. 14 Av. Chellah, Quartier Hassan, Rabat, Rabat-Sale-Kenitra, 10000, MoroccoDettagli hotel
La Tour Hassan Palace
La Tour Hassan PalaceLa Tour Hassan PalaceLa Tour Hassan Palace
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1 notte

Recensioni degli ospiti

8.1/10
Molto buono
78 recensione
Recensioni verificate
Ubicazione8.1
Strutture e servizi8.1
Servizio8.1
Pulizia8.2
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Recensioni positive(43)
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Recensioni negative(2)
SHEK JUDY
Soggiorno: nov 2024
Coppia
4 recensione
10/10
Eccezionale
Pubblicata: 26 dic 2024
The restaurant served good food with high quality service.  The waiter recommended me the tea which was thoughtfully written on a paper for me.  The environment of the restaurant was excellent.
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Brian
Soggiorno: nov 2022
Coppia
1 recensione
10/10
Eccezionale
Pubblicata: 1 gen 2023
The huge patio and garden are wonderful with lots of space - nice change from riads and medinas. Rooms are very small for a 5* in modern part of Morocco. Closest 5* to the medina/downtown. Breakfast was too expensive at twеnty fivе еuro each and wasn’t really 5*.
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Utente ospite
Soggiorno: set 2024
Affari
3 recensione
2.0/10
Pubblicata: 7 ott 2024
超級差勁!!帶着客人所有行程都安排好了,突然臨時強行通知我們沒房間了,給我們換到別的酒店??!!酒店經理還強詞奪理,説我提前一天就嘗試聯繫你們了,沒經過我們同意的情況下就把我們換走,真的是氣死!! 雖然換的酒店還行,但是非常丟人,給客人的感覺非常不好,太過分了,這種基礎的統籌都做不好,商務旅行非常不推薦
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Aaron657
Camera Superior con 2 letti singoli e vista città
Soggiorno: giu 2023
Affari
29 recensione
10/10
Eccezionale
Pubblicata: 2 ago 2023
中國人不騙中國人,這是我在拉巴特住的相對比較好的酒店,價格稍微高一點,物有所值
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Utente anonimo
Soggiorno: ago 2023
Affari
12 recensione
8.5/10
Molto buono
Pubblicata: 10 dic 2023
宮殿式酒店,房間略小,入住前台要交税
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Recalmo
Soggiorno: nov 2024
Affari
10/10
Eccezionale
Pubblicata: 15 dic 2024
Ospiti in questo bellissimo hotel che ci ha accompagnato in tutti i giorni della nostra tournée con Requiem di Verdi. La struttura è già ampiamente descritta per cui tralascio i particolari. La mia suite 441 era bellissima ed ampia con doppio matrimoniale e un bagno grande con una doccia maxi di 3mt x 2. Belli i divani, l'arredo in generale e i decori che erano il comune denominatore di tutta la struttura. Colazione e pasti in generale in linea con le 5 stelle. Servizio impeccabile e pronto. Nota di merito al personale del quarto piano che mi hanno coccolato in ogni maniera. Sono certo che ci tornerò ancora. Grazie a tutti di cuore per le attenzioni ricevute.
6/11
Risposta dalla struttura: Dear Guest, Thank you for your wonderful feedback. We are thrilled to hear that your stay was an integral part of your experience during the tour. It's great to know that you enjoyed the spaciousness and beauty of your suite, as well as the overall ambiance of the hotel. We are also pleased to hear that you found our service to be impeccable, and we truly appreciate your kind words about our team. We look forward to welcoming you back in the future. Warm regards, The Tour Hassan Palace Team
Luisa G
Soggiorno: nov 2024
Viaggio con amici
10/10
Eccezionale
Pubblicata: 15 dic 2024
Bellissimi ambienti, sia comuni sia stanze, splendide decorazioni floreali, deliziosa cucina, curatissima pulizia e soprattutto grande cortesia del personale tutto. I particolare, un grande affettuoso grazie per il loro sorriso e la loro disponibilità verso gli ospiti alle donne che lavorano alle stanze del secondo piano, Massira e Ahlam.
Risposta dalla struttura: Dear Guest, Thank you for your kind review. We are delighted to hear that you enjoyed the beauty of the hotel, the cuisine, and the high standards of cleanliness. We are also pleased that you experienced the warm and professional hospitality we aim to provide. We look forward to welcoming you back for another wonderful stay. Warm regards, The Tour Hassan Palace Team
mandeeprestless
Soggiorno: feb 2025
Viaggio con amici
10/10
Eccezionale
Pubblicata: 28 mar 2025
When you are in Morroco you need to experience the heritage properties. Hassan Palace is a mix of traditional and Morden architecture which gives you feeling of being royal. From concierge to restaurants every staff is courteous and very well trained. I would like to mention Ms Dikra Rizkallah and Mr Mouad El Moussaoui who were exceptional at the check in. Group of 40 people checked in less than 5 minuets. Everything was ready and rooms all set before we reached. Rooms are very nice with updated furniture. Overall experience - Excellent!
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Risposta dalla struttura: Dear Guest, Thank you for your kind words and for taking the time to share your experience. We are pleased to know that the blend of tradition and modernity, as well as the efficiency and courtesy of our team, made your stay enjoyable. It is always our goal to ensure a seamless and comfortable experience for all our guests. We hope to have the pleasure of welcoming you again soon. Warm regards, The Tour Hassan Palace Team
Lebneniyeh
Soggiorno: feb 2025
Affari
8.0/10
Molto buono
Pubblicata: 1 mar 2025
A good place to be. You can request what is missing in room example slippers. The towels are clean but seem old. The baignoire needs a step to go down as it is too high. They dont offer fruit or biscuits only one small bottle of water. A kettle and one tupe of tea and some coffee.WC is big with a bidet. The shower gel is good. I felt shampoo is not high end. My room was without a view but was large. Litery is ok. Concierge adil is nice. He can get you a map. They do exchange dollars and euros in hotel. The taxi to airport is too expensive. 500 MAD for a 15 min in rabat. Dont take the taxi with hotel it s too expensive. Take an In Drive or something similar for half the price . Hotel is next to old city ( 5 min walking)
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6/10
Risposta dalla struttura: Dear Guest, Thank you for sharing your detailed feedback. We’re pleased to hear that you appreciated the location, amenities, and service provided by our team. We have noted your suggestions regarding room features and pricing, particularly concerning transportation. Your comments are valuable and will help us improve the overall guest experience. We hope to have the opportunity to welcome you again for a more seamless stay. Warm regards, The Tour Hassan Palace Team
Utente ospite
Soggiorno: lug 2025
Famiglia
10/10
Eccezionale
Pubblicata: 17 ago 2025
Our stay at La Tour Hassan Palace was excellent. Beautiful hotel and everything is nearby. The staff is very kind and the rooms are clean. We will definitely come back.
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Utente ospite
Soggiorno: giu 2025
Altro
10/10
Eccezionale
Pubblicata: 11 lug 2025
The hotel is beautiful and very well located, close to the Medina and several museums. The room was specious and clean. Mr Adil Chebihi, the Head Concierge is very kind and helpful. His hospitality is unmatched!
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Peter L
Soggiorno: apr 2025
Coppia
8.0/10
Molto buono
Pubblicata: 21 mag 2025
We spent three nights including two with a tour. The room was small, but the bed was excellent as was the lighting. The bathroom was very small and the shower was in the tub. The room was nicely decorated and the breakfast was excellent. The location was good for seeing the tourist sites of rabat.
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Risposta dalla struttura: Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed your stay, especially the comfort of the bed, room décor, and the quality of breakfast. It's also great to know our location served you well for exploring Rabat. We hope to welcome you again on your next visit. Best regards, The La Tour Hassan Palace Team
SineadDublinIreland7
Soggiorno: mar 2025
Famiglia
8.0/10
Molto buono
Pubblicata: 21 apr 2025
Really good location, within walking distance of the Medina, the Kasbah, Tour Hassan etc. The hotel staff were all very nice but not very well trained. We asked about the possibility of getting a tour guide to do a walking tour of the city and we were handed a map, to do our own walk! A woman phoned our room from reception, to see if everything was ok but hung up when she couldn’t understand us! Our room seemed to be only set up for one person, with one glass and one coffee cup (but they did bring us another cup when we mentioned it). Beds are extremely comfortable, and the shower is excellent. The food and drinks we had at the hotel were very expensive (e.g., a local bottle of white wine was 550 MAD here and we got the exact same bottle at another luxury hotel in Salé for 330 MAD), so I would not advise eating here. Nespresso machine in the bedroom was great to have. We bought extra coffee capsules in the nearby Carrefour supermarket. Pool area is very pleasant, but you have to go into the hotel to order a coffee (the French restaurant right beside the pool didn’t offer any service). We asked hotel staff to help us order a taxi to get to the airport when we were leaving; they got us a really old car that started to break down a few minutes away from the hotel (and we had to jump into another taxi).
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Risposta dalla struttura: Dear Guest, Thank you sincerely for taking the time to share your experience with such detail and honesty. We’re pleased to hear you enjoyed our central location, the comfort of your bed, the Nespresso amenities, and the relaxing poolside ambiance. These are all elements we’re proud to offer, and we’re delighted they added to your stay That said, we are truly sorry to read that certain aspects of your visit fell short of expectations — especially regarding service and responsiveness. Your comments about the walking tour, the communication challenges, and the inconsistencies in room setup and assistance have been shared with our teams. They highlight very specific areas where we must do better — and will. As for pricing, we understand your concern. While we strive to offer premium products and service, we always aim to align our value with guest satisfaction, and your feedback is a valuable benchmark for us moving forward. We deeply appreciate your constructive insights, which help us grow and improve. We hope to have the opportunity to welcome you back. Warm regards, The Tour Hassan Palace Team
betteskid
Soggiorno: mar 2025
Coppia
8.0/10
Molto buono
Pubblicata: 4 apr 2025
We spent two nights here while visiting Rabat. The hotel is located near restaurants and some shopping but a cab is needed to visit some of the things you would like to see in Rabat. The included breakfast was quite good but the internet (at least in our room) was not very reliable. The staff were accommodating and everything was clean.
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Risposta dalla struttura: Dear Guest, Thank you for choosing La Tour Hassan Palace for your stay in Rabat, and for sharing your impressions with us. We’re glad to hear you enjoyed the comfort of our location, the quality of our breakfast, and the attentiveness of our team — your satisfaction is our greatest reward. We do, however, regret the inconvenience you experienced with the internet connection in your room. Please know that our technical team has been informed and is working to improve this aspect to ensure a seamless experience for all our guests. We hope to welcome you back soon for a longer and even more enjoyable stay in the heart of Rabat. Warm regards, The Tour Hassan Palace Team
Utente ospite
Soggiorno: gen 2025
Altro
10/10
Eccezionale
Pubblicata: 27 feb 2025
Beautiful hotel build over 100 years ago in Moor architecture style, conveniently located close to the center of Rabat. Luxurious and contemporary at the same time. Beautiful garden gives the impression of a separate world in which you can enjoy having meal or coffee or just enjoying the view and the sun. The buffet breakfast is not only rich in variety and quality but gives the guests opportunity to try some of the jewels of Moroccan cuisine and take the colours and flavours carved in their memory. The hotel staff is kind, polite and always near if you need help.
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