Utente ospite
6 maggio 2024
This facility was impeccable, they offered varied, well done entertainment options, and the food was fresh, authentic, and 5-Star restaurant quality. Mercedes, our food concierge spoke very clear English & checked in on our experience throughout our stay. The staff were extremely accommodating, friendly, personable, and attentive. Ashley & Kelvin, Oceanside hosts, greeted us every morning, remembered our names & made us feel welcome. Our butler, Miguel A went out of his way to make us feel at home. He checked in multiple times a day, anticipated our needs from supplying towels, restocking our minibar with drinks and snacks, providing daily itinerary & opportunities, making reservations, spoke fluent English, & even offered personal touches to help us celebrate our stay. We highly recommend Secrets Tides, preferred membership vacation.
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