Serenade All Suites - Adults Only Resort

The resort was a well designed property that offered unique fun experiences with a collection of pools seating areas and bars.

This is not a 5-star resort so do NOT be fooled by their fancy photos and promises of good restaurants. No transportation from the airport unless you pay a fee, the check in system is so unclear, you aren’t shown where anything is and there are no maps, menus or guides anywhere. The liquor is super watered down, the power goes out a lot, woke up one night to an endless fire alarm blaring for seemingly no reason. It’s SO loud everywhere all the time. They just blast music so you can’t escape it unless you go in your room and even then you can still hear things- and it’s a perpetual loop of Lady Gaga Rhianna and every classic American song that is sure to induce craziness by day 3. THE FOOD WAS INEDIBLE, OLD, WARM, GROSSSSS! And I enjoy a ham/mustard sandwich for reference. The reviews are forced by the staff on the day you leave and they hover to make sure you leave a good one. The staff is RELENTLESS and you can’t go 15 minutes without being asked if you want to purchase events, spa packages, pictures with live animals that looked miserable and scared. The beach is no private oasis, it’s a mediocre beach with a sub par view, and it’s crawling with people trying to sell you stuff. Day 2 you get hunted down by salespeople who try to sell you a timeshare for the place and they waste half of your day and don’t take no for an answer, if you see someone coming at you with a clipboard, run! The waitstaff/bartenders were attentive and kind, pools are beautiful, and it’s very clean.

Loved everything about this gorgeous property! Brand new, excellent service; beautiful beach! Definitely recommend!

Beautiful resort. The staff were amazing, to name a few: Domingo Rosario, Rosie, Nutella, Engger, Abigail, Jose, Delvis & Elbin. Definitely recommend this place and will absolutely be coming back soon.

Absolutely loved our stay at Serenade All Suits. I was pleasantly surprised with the amount of employees that spoke clear and fluent English. Everyone who worked there was so kind and ready to assist you if you needed help or even recommendations on excursions to go on. The food was incredible and there are options for just about every dietary restriction you can imagine. I never left any of the restaurants still hungry. WiFi was a bit spotty but overall satisfied with this resort.

Wonderful smallish resort but very spacious. Never felt too crowded. Staff is really attentive and happy to make your stay the best the can, especially Pineapple! They live up to all of the hype in other reviews. Resort was super clean. Buffet was delicious, even if not a ton of variety during our stay. We didn’t get to try the a La carts except the Asian which wasn’t very good. Otherwise a great resort!

I loved that there was an adult side. Few things I felt it needed. Full length mirrors in the rooms, the gym had missing weights, better communication as to what the entire property had going on for activities, the food had temperature inconsistencies. The staff was great for the most part. Some went above and beyond. We loved the look and feel of the properly the stay was great being on the adult side which is newer had its benefits because it was newer but also came with its glitches. Overall it was a great time. Just needs to fix some of the issues with food temp, full length mirrors in the rooms , more towels in the rooms, more info on what is happening on the whole property for you to enjoy. AGAIN STAFF WAS GREAT!!! CLEAN Always smelled like cleaning supplies which I love!

Eduar was our butler he was phenomenal he made our stay fantastic. He made my wife 50th celebration spectacular. This is a beautiful resort and we plan to come back real soon!