NOT AS ADVERTISED! Do not go to this resort. It does not cater to international patrons or expectations. It is a resort for local families! BE WARNED! My wife and I booked this hotel, knowing that it was a 3/3.5 star resort, however when we arrived, we quickly learned it was closer to a 1 star resort. While the staff was courteous, outside of a few waiters no one spoke english. This made communication for the week very difficult. The room we stayed in, was absolutely brutal. The couches were so stained we didnt want to sit on them. The ceiling fan was falling was being held up by a power cord, the windows were tapped up, there were dust bunnies all over the floor, the table and chairs were from the 1970's, and were overly uncomfortable to sit at, and the ”clean bed sheets” had long coarse black hair all over them. The resort offers 1 buffet restaurant (NO CANADIAN OR AMERICAN FOOD). There looks to be a lot of different options, however they are the same options offered in two different locations. The food at the buffet was sub par and so unappetizing to look at. They also had a ”snack shack”. The pictures online show that it offers pizza, hot dogs and hamburgers. There is no pizza. The hamburgers are deep fried, and unfortunately that is the best food on the resort. There is an a la carte restaurant, but we didnt go as you needed to have pants to enter, and my boys and i didnt bring any to mexico. The pool(s) are small. The same size pool you would have in your backyard. Hardly enough space to swim in, or frolic around in. There is a door for a ”kids club”, but it was locked the entire week we were there. The website, and ******* show that there should be some sort of entertainment in the evenings. This is false, there is no evening entertainment. It is a locals resort. We were the only Canadian/American people in the whole resort. Dont get me started on the beach (or lack there of), you cant go in the water because of the undertow. It was bad, it was all bad. Not as advertised. DO NOT BOOK HERE!
Molto buono
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