Hotel in zona Reserva Florestal de Recreio do Pinhal da Paz, Ponta Delgada

Abitiamo sull’isola e non è la prima volta che ci rechiamo qui, che sia solo per una giornata, a cena o ad un evento organizzato da loro. L’hotel è bellissimo, vicino al centro ma circondato da una fitta vegetazione, è arredato con gusto e nei minimi dettagli. Il personale della reception è gentilissimo e molto disponibile. Camere e spazi comuni puliti. Silenzioso. Materasso e cuscino perfetti per un buon sonno. La nostra camera era molto grande e luminosa, con vista sulla piscina e un bellissimo tramonto. Ci sono: una serra con ananas e vasca (acqua calda), piscina esterna, SPA con sauna e bagno turco. Si può inoltre praticare pilates e giocare a padel. I bambini possono godere del kids club mentre i genitori giocano a biliardo al bar. Ottima colazione a buffet e anche i due ristoranti presenti servono buon cibo.

Albergo lontano dal centro del paese di Capelas, raggiungibile a piedi attraverso una panoramica strada sterrata (priva di illuminazione pubblica, e quindi non percorribile dopo il tramonto), oppure rasentando i muretti in pietra lungo una strada carrozzabile dove le vetture sfrecciano veloci… L’albergo offre alcune attività, per chi desidera godere appieno di una vacanza rilassante, come ad esempio una piscina esterna circondata da molti lettini a disposizione degli ospiti, palestra interna dotata di numerosi attrezzi, una piscina interna, ed una sala giochi con tavoli per giocare a carte o a dama, con anche un tavolo da biliardo (a seconda dell’attività scelta in sala giochi, ci potrebbero essere costi da dover regolare in reception / si veda descrizione foto). Sono a disposizione degli ospiti, gratuitamente, degli ampi teli di spugna da utilizzare in piscina. Nelle camere, a disposizione gratuita ci sono bottiglie d’acqua, bollitore e bustine di tisane e zucchero. Ci sono anche cialde di caffè Nespresso, a pagamento extra di 0,75€ cadauna. L’albergo ha un’anima “green”: oltre a proporre agli ospiti un cambio non quotidiano della biancheria da bagno (che, comunque, viene effettuata se richiesto), premia coloro che non necessitino di far rassettare ogni giorno la camera da letto ed il bagno, con un voucher del valore di 3,00 Eur da utilizzare al bar dell’albergo o per le bevande ai pasti in ristorante. Se si preferisce una pulizia quotidiana, bisogna dirlo in reception ogni giorno entro le ore 12.00 (ed in questo caso si “perde” il voucher). In caso contrario, la camera non viene rassettata, e alla sera si può chiedere il voucher il cui valore può essere scalato immediatamente dalla consumazione di bevande al pasto, da regolare con pagamento diretto o con addebito alla camera. Le stanze sono ampie, dotate di balcone, con pavimento in listelli “simil-legno” (no moquette). Letti ampi e con materassi ergonomicamente rigidi al punto giusto. Poche prese a muro per ricaricare, contemporaneamente, telefoni mobili e p.c. od altri dispositivi elettronici. Rete Wifi gratuita a disposizione degli ospiti, ma priva di password di sicurezza. Per chi si sposta in automobile, l’albergo dispone di due piazzali di parcheggio, interni alla struttura ma scoperti (parcheggio non interrato). Colazione e cena a buffet: ampia scelta di piatti, ben curati, e variati tutti i giorni. Servizio attento e non assillante del personale di sala che libera il tavolo dalle stoviglie usate. Personale di reception cortese, che parla anche inglese. E’ un albergo nel quale ci siamo trovati bene e che consigliamo.

I recently stayed at this hotel as part of a tour. The hotel is in a very central location, with easy walking to restaurants, attractions etc. It’s also very clean and has lots of amenities. The bar also offers a smaller menu for lunch and supper . There is a larger restaurant as well. The Hotel staff, particularly the front desk were very accommodating with helping us solve some travel issues.

Vive fino al suo nome come Neat. Il posto è ben tenuto. I 5 giorni che ho soggiornato lì ero comodo. La posizione è conveniente (centralmente situato). Il personale era molto bello, accogliente ed efficiente. Apprezzo che mi parlessero in inglese e mi sentivo confortevole che mi tentassero di spiegare le cose in inglese (non capisco né parlo portoghese o spagnolo). Hanno un personale molto bello di front desk e ricevitore che lavorano lì. Mi hanno potuto accedere con l'ingresso precoce quando erano in grado (anche quando li ho inviati via e-mail e li ho chiesti l'ingresso precoce e hanno risposto che questo non era disponibile, perché erano stati prenotati interamente). Se si sceglie di avere un po' più comfort/lusso/spazio per la vostra stanza, si deve pagare un po' più. Quando si chiude/apre le porte si può sentire rumore dall'esterno e si fa un naso forte. Se fossero troppo alti, sentiresti anche la gente dell'altra stanza.In generale, il Neat Hotel mi ha lasciato con una buona esperienza.

Ottimo hotel . Camera grande molto comoda e ben arredata con vista sul giardino interno. Grandi spazi comuni tutti ben arredati con tantissimi divani . Piscina e palestra super. Ottima la colazione . Tutto il personale è molto gentile e disponibile. Posizione veramente buona.pochi minuti dal centro e pochi minuti di taxi dall'aeroporto. Buono anche il ristorante. Complimenti. Cam 225. Verni.Carbone

I stayed at Vila Gale with a group of friends in June. The hotel is absolutely beautiful, especially the entrance and lobby area. We were warmly welcomed by the staff at the front desk. The hotel is in a great location, close to restaurants, shops and the ocean. Our rooms were very spacious and the beds were comfortable. The outdoor swimming pool is beautiful as well as the spa area with indoor pool and sauna. We enjoyed the breakfast each morning. There were many food options such as eggs, meat, fresh fruit, breads, pastries, juices, coffee, etc. It was a great way to start our day. We also had drinks at the Soul & Blues Bar a few times and we were very happy with the service, wine selections and snacks. On the days that we visited the hot springs, the staff at the front desk let us borrow towels from the pool area. Overall, we were very happy with our stay at Vila Gale and would definitely return.

Mixed bag Pros: * Maria B. at the front desk was professional and helpful * Fast elevator * Great hot water in the shower * Overall the hotel and hotel room was clean * Complimentary breakfast had good options * Small outside balcony with a table and two chairs Cons: 1- Hardest mattress ever- I have traveled the world and slept on hundreds on mattresses. This one was not only extra firm, but it had zero padding. You could feel each and every bed spring. Awful. 2- No working safe in the room. Technically there was a safe in the room, but it didn’t have the typical code setting device. It’s was just a non working safe that wouldn’t open. Odd. Every hotel room should have one. 3- No refrigerator in the room 4- No free parking. You can park outside the hotel and feed the meter and it’s free after 5pm. The hotel offers limited under ground parking for $8 euros per day. The hotel is about a 10 min walk to the best areas of downtown. It’s not in the prettiest section of town but it didn’t feel unsafe either. There is noise from the airport, but it didn’t take away from the room. We checked out a few days early to go to a quieter area of the island with a more comfortable bed. This hotel is in a decent location at a reasonable price for a single night IMO.

We were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests.

Excellent hotel overall. Great location and friendly staff and great grounds/view. The experience there could be dramatically improved with just two small changes: 1. Poolside service - as it is, you have to get your own food and drink. Adding an app or call system would be awesome. A pool waiter/waitress would be amazing. 2. Better mattresses. They felt quite hard, like a budget mattress not appropriate to a nice hotel.

I just returned from a three night stay at this hotel with my girlfriend and our teenage daughter. We have been countless times in S. Miguel as we consider it such a pleasant and beautiful island. This time we opted for a hotel outside the main towns and in fact we managed to do just that. At the same time it is only 20 minutes away from the airport and 15 minutes away from Ponta Delgada or Ribeira Grande, the two main towns. We already visited the nine islands of the Azores archipelago and always get a rental car at the airport (exception at Corvo Island). If you are staying in this hotel, it is paramount that you do the same. As to the hotel itself, we booked it only four weeks in advance on high season, thus we had to pay the full rate of the stay at that moment. Upon check-in on room 206, we were given two identical cards without any distinctive element, one to open the door and the other to insert into the slot for lightening. That is odd, generally, hotels give two identical keys to open the door and one of them, if necessary can be left on the slot when we are out. We were assigned a spacious accommodation with living room, bedroom and bathroom. We did not have sea view and the living room had lots of glass walls overlooking the adjacent condo. All those glasses made it very hot on the sun shining days and we had to keep the AC on during the day. The décor of the room was unstylish and lacking attention to details. The bedroom had a big closet but no clothes rail or hangers. Besides that, one of the doors of the closet could not be opened fully, because it bumped into the shelves that are installed as bedside tables. The safe was old style, that is to say, it closes with a key that we had to ask for at the reception at no charge, along with a cumbersome key ring that we had to take with us whenever we were out of the room. The living room had a well equipped kitchen, that we did not use but it was constantly patrolled by half a dozen ants. We had bought previously some good looking fruits and had to fill a big dish with water and in the middle of it we put a small dish with our fruit so that the ants weren’t able to cross the water in order to get to fruit island. The bathroom was very spacious and pleasant looking even if the washbasin was more stylish than efficient. This room lacked tremendously of a place to put one´s belongings (toothbrush, toothpaste, comb, electrical razor and so on). Amazingly no one foresaw the installation of a shelf. The social areas of the hotel such as the lobby are, again, unstylish, corridors have shabby carpeting. The room where breakfast is served has a view to an outside wall and lacks natural lightening. Breakfast itself has a reasonable variety of items, but by no means is it worth 12 euro per person per day, that in our case we were asked to paid in advance, precisely at the same moment we made the reservation. There is a restaurant at the hotel, called Dragoeiro but it features mainly sushi. It is in