City's Hostel Ponta Delgada

Recensioni su City's Hostel Ponta Delgada

City's Hostel Ponta Delgada

R. da Mãe de Deus 17K, Ponta Delgada, Azores, 9500-321, PortugalDettagli hotel
City's Hostel Ponta Delgada
City's Hostel Ponta DelgadaCity's Hostel Ponta DelgadaCity's Hostel Ponta Delgada
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.9/5
Buono
19 recensione
Recensioni verificate
Ubicazione4.0
Strutture e servizi4.0
Servizio3.9
Pulizia3.9
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Tutte le recensioni(19)
Recensioni positive(9)
Recensioni con foto/video(5)
Recensioni negative(2)
Utente ospite
Soggiorno: lug 2023
Solo
2 recensione
1.7/5
Pubblicata: 10 ago 2023
Praticamente impossibile dialogare con la struttura se vi è una piccola problematica
Annk
Dormitorio condiviso, per sole donne (6 people)
Soggiorno: set 2024
Solo
17 recensione
5.0/5
Eccezionale
Pubblicata: 27 ott 2024
Недалеко автобусная остановка. Все понравилось 🙂
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Hebert Armbruster
Dormitorio condiviso, dormitorio misto (6 people)
Soggiorno: apr 2024
Solo
11 recensione
5.0/5
Eccezionale
Pubblicata: 26 mag 2024
Hostel é incrível, limpo, organizado e com colchão maravilhoso!! E o lençol cheira muito bem!
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Duoladuoladetongluoshao
Soggiorno: apr 2023
Solo
18 recensione
4.7/5
Fantastico
Pubblicata: 27 giu 2023
設施：花灑出水量滿分哈哈哈；空調很涼快！ 服務：staff很好很熱情；早餐也很豐盛 衞生：乾淨的 環境：很安靜；離中心區有一點距離，但是不遠；我一個人去的，感覺還是比較安全的；還遇到了一個法國老哥，他英語説得蠻好哈哈哈哈，愉快地聊了一會天
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Utente ospite
Soggiorno: apr 2023
Altro
5.0/5
Eccezionale
Pubblicata: 13 mag 2023
Highly recommend this hostel. It was my first stay in a hostel as there was a big event happening this weekend and hotels were very pricey. Therefore I thought I would give it a try as it looked very decent from the pictures and reviews. I was correct! I stayed 3 nights. Very clean and over the top helpful and friendly staff. Especially TELMA! She was awesome! You can tell all the staff actually cared about their jobs and made it that much more inviting. Comfortable sleep and very close to everything. Even helped me with airport transfers, day tours and general knowledge of the island. Loved my stay! Sincerely, Daniel
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Utente ospite
Soggiorno: mar 2023
Altro
5.0/5
Eccezionale
Pubblicata: 12 apr 2023
The room is very good House keeping was excellent and room service is very fast Location of hotel is good and reception staffs were professional Cleanliness is excellent beds are nice pillows and beddings are nice
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Utente ospite
Soggiorno: set 2022
Viaggio con amici
2.0/5
Pubblicata: 28 ott 2022
Ich habe schon viele Hostels bewohnt, alles war gut. Das City Hostel ist die reinste Katastrophe! Schlaf ist unmöglich, ein ständiges Kommen und Gehen der Zimmerbewohner die ganze Nacht über. Alle Türen sind sehr laut. Keinerlei Ablagemöglichkeit im Zimmer, lediglich ein Fach aus OSB-Platten zum einschliessen der persönlichen Sachen. Das Frühstück war eintönig, öfter hat etwas gefehlt z. B. Milch oder Butter. Der Kaffee war nur Getreidepulver zum Selber einrühren. Ich war mit meiner Bekannten dort und mußte in 4 verschiedenen Betten schlafen. Bei unserer Ankunft mußten wir in schmutziger Bettwäsche schlafen. Die Planung der Zimmerbelegung lässt somit zu Wünschen übrig. Das schlimmste ist der Kakerlaken-Befall. In Küche und an der Rezeption haben morgends die netten Tierchen tot auf dem Rücken gelegen. Die Pestizide wurde wahrscheinlich immer in der Nacht gesprüht. Die Rezeption ist nur sporadisch vormittags stundenweise besetzt.
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Risposta dalla struttura: Hello Monica, We are very sorry that you continue to want to denigrate our services, even after we have already replied through *********** and after 5 months of your stay, when you know that your behavior was unacceptable in our hostel, so let's start: - The hostel is a disaster but stayed there for 8 nights without any complaints, having made 2 more additional bookings after the initial booking. This tells how bad we are. -You changed rooms (not 4 but 2 times) because as you made several reservations when you were at the hostel, the rooms you were in were already reserved and as such we had to accommodate you in other rooms, but this was explained to you and accepted by you at the time. - Unacceptable is we assigned you a bed and you change beds and you literally made another Spanish lady cry because you were very rude to her because you wanted her bed even throwing her bags out of the room and pushing the other lady. It was an unacceptable behavior, so we should have invited you to leave the hostel at that moment, which is what we should have done at the start. A lady of your age should know how to behave with other people, unfortunately not the case. - Yes it is possible to miss something at the breakfast but in that case my colleague is there to replenish whatever is needed. - dirty sheets??? I don't understand why you didn't speak to us and made 2 additional reservations for more days. -Yes we have cockroach / other insects and rats disinfection at the hostel, but we are not the ones doing it but a certified company and no, it is not done at night nor is it made by us, this is an idea of someone who really just wants to talk bad about us and who knows that she had an unacceptable and reprehensible behavior in all aspects in the our hostel. All the best for you but we like happy and content people at our hostel not people not people unhappy with themselves that only creates problems with other guest, please do us a favor and DO NOT return to our hostel. Best regards Pedro Rodrigues