We stayed at the wonderful main house the last time we were in Playa and decided to stay at the Beach House this time. Upon check-in, we were given a room that was disappointing, so we asked for options. We were offered the panorama view room, which was FANTASTIC. It had a huge terrace overlooking the beach/ocean. The room itself was very large, well appointed, and we felt spoiled to be there. The terrace also had a plunge pool. Unfortunately, the water had not been changed and was green. (distasteful, but we did have the hotel pools) We mentioned this to the front desk and after some awkward excuses, they said they would have someone come and change it. Well, they did, but they left the taps running and when we came home after an evening out, the water was overflowing. This, and the fact that housekeeping neglected to replace our coffee pods and cups for a few mornings were the only issues. Generally, the hotel is lovely, our terrace and view couldn't have been better, and the staff were overall very lovely. We honestly wouldn't hesitate to stay at the Thompson (both) again.
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