Hotel JW Marriott a Phu Quoc Island

My overall impression about the hotel is downgraded because of the incident when I checked out. The hotel staff knew that I am a Bonvoy member, telling me that there’s 10% discounts for food in restaurants of the hotel. Then he recommended me to buy a dining package which pays 5,000.000 vnd for 5,500.000. When I asked why there’s no discount for food during checkout, they told me that discount cannot be used together with the package. I queried why they recommended me to buy such package and the hotel said such package is recommended for non member. It’s confusing and disappointing.