Recensioni su Hampton by Hilton Birmingham Broad Street

Nel complesso è un buon posto in cui soggiornare e c'è una bella vista sulla città. Tuttavia, a volte potrebbe essere un po' rumoroso poiché ci sono alcuni bar nelle vicinanze. Suonano la musica a volume molto alto durante la notte. L'asciugamano nella nostra camera presenta delle macchie evidenti che non sono molto soddisfatto della pulizia.

Gli addetti alla reception sono scortesi e poco amichevoli. C'è un odore molto cattivo e umido mescolato nella stanza, quindi ho chiesto di cambiare stanza perché soffro di asma, ma l'addetta alla reception non è contenta ed è piuttosto scortese con me, non si è scusata per eventuali disagi causati quando Le ho detto che la stanza aveva un odore molto cattivo e umido, lei mi ha chiesto che tipo di cattivo odore quindi le ho chiesto di andare nella stanza per vedere che tipo di odore. Non è disposta a cambiare camera, ho prenotato una camera queen e le ho chiesto di cambiare camera doppia, ha detto che la tariffa della camera doppia non è la stessa della camera queen e devo pagare un extra per cambiare una camera doppia. Ho controllato online, la camera matrimoniale è più costosa della camera doppia, non capisco perché mi ha chiesto di pagare un extra. Alla fine mi ha cambiato una camera doppia senza pagare extra ma non ero soddisfatto del suo servizio. Non è d'aiuto e crea problemi invece di aiutarmi a risolvere il problema. La camera doppia è ok ma molto obsoleta. La posizione non è comoda. Sono molto deluso.

This hotel offers a great location and comfortable rooms. However, there is no room service available. When ordering food, you have to pick it up from the reception, and the quality is average for the price, making the dining experience less than ideal.

The hotel is really great and you receive a service of more than 3 stars. Very clean. Nearby tram and bus

The location is bang in the middle of the city centre so it is well connected. Check in was smooth and we were allotted a room with an amazing view. There are additional amenities like a locker as well as an ironing board in the room. The breakfast spread had a delicious range from bakery, cereals, fruits, even waffles!! Overall, a lovely stay at Hampton😊

Two fire alarms one at 1:15am for 5 mins and one at 2am for half an hour couldn't really be helped but ruined our night... Then breakfast is so incredibly poorly organised that I wish I just went to Greg's, they need to reorder the breakfast area so people queuing for drinks don't block people queuing for food, and they need people there to guide people through the breakfast area. All together an expensive bed for a night of barely any sleep Not happy

The staff were polite and friendly, the location was great as right near the arena. We were given a disabled room which was large and on the 4th floor as I requested a low floor. However, I had no sleep as net curtains up and blind didn’t pull down. Also, breakfast was fairly chaotic the next morning. You literally have to do everything yourself eg make your own hot drinks, roast your bread. I personally prefer it cooked to order or at least for them to bring you toast and coffee, which is what I’d expect for nearly £150 for the night. Overall, I think it’s overpriced and I would not stay here again!

Absolutely loved this hotel! Stayed with my daughter on a Sunday night after Disney on Ice at the nearby Utilita arena. Such lovely staff on reception desk! They let us check in early so my daughter could change into her Elsa dress which was much appreciated. Room on 16th floor and we both slept like logs!! Breakfast was amazing. My daughter had a huge waffle from the waffle maker; the stuff of kids’ dreams! I just asked her what she thought of the hotel and she said ‘it was fantastic and awesomely good!’ 😍

Big and clean room with ensuite bathroom, loved the view. Good breakfast and friendly staff. The only inconvenience was the noise or rather vibrations coming from the night club on the street level that could be noticeable despite the room being on the 7th floor.

Express hotel without refrigerator. Room price is reasonable and staff are nice. Car park is at the back street of the hotel, not easy to find.

Good location Customer service lacking Parking is discounted to £15 for overnight stay. Sofa bed not fit or comfortable. Breakfast is good with a variety of options.

It was a great hotel good location near all the clubs nice breakfast and clean rooms with comfortable bed and gym on the floor

It was really nice and clean. And middle of the town with this price it’s great

Excellent hotel brilliant location close to bars and restaurants 15 minute walk to the town centre Breakfast lovely buffet style lots of choice Spotlessly clean rooms comfortable beds