#44, Sothearos Blvd (corner of street 240), Khan Daun Penh, Sangkat Chey Chumnea, Khan Doun Penh, Phnom Penh, 12206, CambodiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Fantastico
352 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.8
Pulizia4.7
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Tutte le recensioni(352)
Recensioni positive(339)
Recensioni con foto/video(105)
Ottima colazione(32)
Piscina meravigliosa(26)
Ambiente di classe(19)
Ideale per viaggi di lavoro(13)
Ben arredato(11)
Reception gentilissima(10)
Da tornarci(8)
Posizione centrale(8)
Recensioni negative(13)
Dora Dora
Camera Deluxe(apsara)
Soggiorno: dic 2024
Famiglia
94 recensione
5.0/5
Eccezionale
Pubblicata: 19 gen 2025
The hotel is amazing, right opposite royal palace, 2minutes walk from hotel backyard and we reached the royal palace. The staff are so friendly and welcoming, the Khmer herbal spa at the hotel spa was affordable and professional, we hope to come back again soon, we really had a wonderful experience here.
Traduci
6/9
Risposta dalla struttura: Dear Dora Dora,Warm greetings from Palace Gate Hotel & Resort by EHM!Thank you for your perfect rating and wonderful review. We are delighted to hear that you enjoyed our prime location, just steps away from the Royal Palace, and found our amenities, cleanliness, and service exceptional. It’s great to know you had a relaxing and professional experience at our Khmer herbal spa and felt warmly welcomed by our team.We look forward to welcoming you back for another amazing and memorable stay in the near future.Warm regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort by EHM
Zhaodabao
Camera Deluxe Royal (2 letti)
Soggiorno: nov 2024
Viaggio con amici
2 recensione
4.5/5
Ottimo
Pubblicata: 23 gen 2025
I book a twin bed room with high floor&nice view,but the hotel give me the grand floor with no view(just wall view),they told me “we have no empty room”.i can’t accept it,and then change to high floor&place view,but it’s king bed room
Traduci
Risposta dalla struttura: Dear Zhaodabao,Warm greetings from Palace Gate Hotel & Resort by EHM!Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience caused regarding the room assignment during your stay. We understand your disappointment in not receiving the twin bed room with a high floor and nice view as originally requested.Please be assured that your comments have been shared with our team to review and improve how we handle room allocations to ensure better communication and guest satisfaction in the future.We value your understanding and hope to have the opportunity to provide you with a seamless and exceptional experience on your next visit.Warm regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort by EHM
QIEANWANG
Camera Deluxe Royal (letto matrimoniale alla francese, con vista)
Soggiorno: nov 2024
Famiglia
21 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2025
Truly outstanding hotel. Loved the touch of offering different pillow types to guests. From front desk to bell boy - the best service ever.
Traduci
Risposta dalla struttura: Dear QIEANWANG,Thank you for your outstanding review! We are delighted to hear that you loved our personalized touch with pillow options and that you experienced excellent service from all our team members, from the front desk to the bellboy.Your feedback truly motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back to Palace Gate Hotel & Resort by EHM soon!Best regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort by EHM
Utente ospite
Suite Royal (letto matrimoniale alla francese, con balcone)
Soggiorno: ago 2024
Famiglia
11 recensione
5.0/5
Eccezionale
Pubblicata: 1 ott 2024
I really enjoyed my stay at the Palace Gate Hotel & Resort. The location is perfect and the customer service was fantastic. The room was comfortable and spacious. The breakfast offered was delicious and there was a nice variety to choose from daily. My son loved the pool. The hotel environment was relaxing which was much needed after being out during the day touring the city.
Traduci
6/14
Risposta dalla struttura: Dear Valued Guest,Thank you so much for sharing your positive experience at Palace Gate Hotel & Resort. We are delighted to hear that you enjoyed our central location, excellent customer service, and spacious, comfortable rooms. It’s also great to know that our breakfast selection met your expectations and that your son had a fantastic time enjoying the pool.Providing a relaxing environment for our guests is our top priority, so we are thrilled that you had a peaceful retreat after your city tours. We truly appreciate your kind words and hope to welcome you and your family back for another memorable stay.Warm regards, Panha SIN General ManagerPalace Gate Hotel & Resort
V.Ankit25
Camera Deluxe(apsara)
Soggiorno: lug 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 13 ago 2024
We flew to Phnom Penh from Shanghai, our first ever visited to Cambodia. We booked our stay at palace hotel as it seemed convenient to travel to other places.
Next day we traveled to sight seems places and forgot our check out time is 12 pm, and we could only check out by 3 pm. While checking out the staff didn’t even only mention about the overstay, but also helped us with many little things.
If you ever visit this city I highly recommend everyone to stay at this property.
They have a great team who take care of each guest with utmost respect and care.
Thank you everyone 🙏🏼🫶🏽
Traduci
Risposta dalla struttura: Dear V.Ankit25We would like to express our gratitude for your valuable feedback on your stay at Palace Gate Hotel & Resort.We are overjoyed to hear that our team succeeded in making you feel at home. Creating a sense of comfort and warmth is one of our top priorities at our hotel.We eagerly anticipate the opportunity to welcome you back in the near future.Thank you once again for your kind words and for choosing to stay with us.Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
leiao2001
Camera Deluxe Royal (letto matrimoniale alla francese)
Soggiorno: lug 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 12 ago 2024
The hotel is good overall and worth the money. Its location is great, near the royal palace and also easy to get to other tourist attractions on tuk tuk. The breakfast offers various choices including local delights and western food. Swimming pool is also fantastic. Staff are helpful.
Traduci
Risposta dalla struttura: Dear Aaaa LeiWe sincerely value your positive feedback regarding your experience at Palace Gate Hotel & Resort.Our utmost priority is ensuring that we meet our guests' needs to the best of our abilities.We eagerly await the opportunity to welcome you back in the near future..Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
Chanie♡
Camera Deluxe(apsara)
Soggiorno: gen 2025
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 8 feb 2025
Our stay was absolutely wonderful! The food tasted great, the service was amazing, and the amenities were stunning 😍 . It's everything you need for a marvellous vacation wrapped into one. I would definitely recommend staying here.
Traduci
Risposta dalla struttura: Dear Chanie,Thank you for your kind words! We are thrilled to hear that you had an absolutely wonderful stay and enjoyed our food, service, and amenities. Your recommendation means a lot to us, and we look forward to welcoming you back for another marvelous vacation.Best regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort by EHM
Samitch
Camera Deluxe(apsara)
Soggiorno: giu 2024
Coppia
19 recensione
5.0/5
Eccezionale
Pubblicata: 20 lug 2024
The swimming pool is nice and lots of choice for breakfast. Breakfast can either be eaten inside in the cool restaurant or outside in the heat by the pool
Traduci
Risposta dalla struttura: Dear Value Guest We sincerely appreciate you sharing your feedback on your stay at Palace Gate Hotel & Resort. We are thrilled to learn that our team contributed to making your experience truly memorable.We eagerly await the opportunity to welcome you back in the near future.Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
elhh
Camera Deluxe Royal (letto matrimoniale alla francese)
Soggiorno: giu 2024
Solo
11 recensione
5.0/5
Eccezionale
Pubblicata: 23 lug 2024
Nice hotel right at the palace gates. The pool was really nice to hang out in.
Will come back.
Traduci
Risposta dalla struttura: Dear Value Guest We deeply appreciate your positive comments. We are thrilled to hear that you had a delightful experience during your stay at Palace Gate Hotel & Resort.We look forward to your next stay, and please don't hesitate to reach out if there is anything we can assist you with. Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
MG Chow
Camera Deluxe Royal (2 letti)
Soggiorno: mag 2024
Solo
1 recensione
4.5/5
Ottimo
Pubblicata: 3 lug 2024
Great services and friendly staff at the hotel on all fronts. Areas for improvement are the cleanliness and hygiene particularly the restaurant areas. Room writing table with an adjustable height feature would be great too.
Overall, it was a quiet, happy and pleasant stay. Hotel is worth recommending to friends with a competitive pricing and package.
Traduci
Risposta dalla struttura: Dear MG Chow We sincerely value your positive feedback regarding your experience at Palace Gate Hotel & Resort.Our utmost priority is ensuring that we meet our guests' needs to the best of our abilities.We eagerly await the opportunity to welcome you back in the near future..Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
Utente ospite
Camera Deluxe Royal (letto matrimoniale alla francese)
Soggiorno: ott 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
Old, but nice hotel in primary location, good rooms, soft beds and amazing breakfast! Mostly Europeans visitors.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your positive feedback! We are delighted to hear that you had a perfect stay with us and appreciated our prime location, comfortable rooms, and amazing breakfast. We strive to offer our guests a memorable experience, and your comments confirm that we are on the right track.We look forward to welcoming you again for another wonderful stay!Best regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort by EHM
Utente ospite
Suite Royal (letto matrimoniale alla francese, con balcone)
Soggiorno: apr 2024
Viaggio con amici
145 recensione
5.0/5
Eccezionale
Pubblicata: 28 mag 2024
Hotel number 1 ,good team ,good breakfast good swimming pool very good room clean good room
Just interest slow
Traduci
Risposta dalla struttura: Dear Values Guest We would like to express our sincere gratitude for choosing to stay with us at Palace Gate Hotel & Resort.Your loyalty and ongoing trust in our hotel and team are deeply appreciated. Please be assured that we will continue to strive to deserve your loyalty and provide you with the best possible experience.Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
歌小溪
Suite Royal (letto matrimoniale alla francese, con balcone)
Soggiorno: mar 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 apr 2024
We had a wonderful stay at the Palace gate hotel and resort. The staff are very friendly. The food in the restaurant is so delicious. The spa was okay, but not amazing. Thanks to Lina, she was very helpful and responsive. If we come back to Phnom Penh, we will definitely choose the Palace Gate Hotel again.
Traduci
Risposta dalla struttura: Dear values Guest We deeply appreciate your positive comments. We are thrilled to hear that you had a delightful experience during your stay at Palace Gate Hotel & Resort.We look forward to your next stay, and please don't hesitate to reach out if there is anything we can assist you with. Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
Mol24
Suite Royal (2 letti, con balcone)
Soggiorno: feb 2024
Viaggio con amici
31 recensione
5.0/5
Eccezionale
Pubblicata: 31 mar 2024
Absolutely stunning. Amazing pools, service, rooftop bar and rooms. We’ve already booked again! 10/10 -
Traduci
Risposta dalla struttura: Dear Values Guest We deeply appreciate your positive comments. We are thrilled to hear that you had a delightful experience during your stay at Palace Gate Hotel & Resort.We look forward to your next stay, and please don't hesitate to reach out if there is anything we can assist you with. Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
Danish Shoeb
Suite Royal (letto matrimoniale alla francese, con balcone)
Soggiorno: feb 2024
Famiglia
39 recensione
5.0/5
Eccezionale
Pubblicata: 2 apr 2024
The hotel was superb. It was located in the heart of the city and the room was great. The breakfast had many choices to choose from. The restaurant also had a good menu. Highly recommended for stay in Phnom Penh.
Traduci
Risposta dalla struttura: Dear Danish ShoebWe sincerely appreciate you sharing your feedback on your stay at Palace Gate Hotel & Resort. We are thrilled to learn that our team contributed to making your experience truly memorable.We eagerly await the opportunity to welcome you back in the near future.Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort