Recensioni su RS Guesthouse

Orribile stanza con.muffa alle pareti e tappezzeria strappata, odore persistente anche per mancanza di finestre. Trattati con indifferenza e scortesi, si entra nel market senza alcuna accoglienza e ti portano sopra incuranti delle osservazioni: un asciugamano in due, no doccia schiuma, presa elettrica scassata. Trip con il suo tempestivo e solerte ufficio clienti, grazie al sig. CRISTIAN, ci ha prestato ascolto e ha tentato inutilmente di contattare la struttura. Siamo comunque stati parzialmente rimborsati per la pessima situazione.

Bella stanza. La stanza è pulita. Ma alcune cose sembrano vecchie. Buona posizione. E la reception è buona e disponibile.

Cheap hotel, nice hotel, but noise in the morning, people’s chatting early in the morning. People just don’t think other people’s are sleeping in the next door. No respectful.

It's a cheap place, bit noisy like an apartment.. other rooms nearby in one room

Front door to the apartment doesn't lock. Bedroom door had to be locked. Very dilapidated, furniture was broken. Ac in one room didn't work well. Was ok for one night, Had to catch 1st flight out to Siem Reap. Will never go back here and will not recommend.

-This Hotel is really BAD- I am a travel vlog and I want you to share my experience at this hotel. I’ve been to a lot of countries and stayed in many hotels but this one I encountered in Phnom Penh is different. The day I arrived at the hotel I was expecting the same picture room photos they posted on their website (which is very clean and comfortable ) but when I arrived in my room oh my goodness looks like an antique room so dirty like I rated it from 1-10 I will give 3. Aside from that, I spoke with the receptionist but this kind of receptionist is just like an alien I guess he doesn’t know what his job responsibilities which made me more angry. To the customers who can read my comments trust me just look for another hotel room If you want your travel to create a happy moment in Phnom Penh..

Location is closed to royal palace. 24 hr Marts are very near,5 minutes walk to Mekong river side and closed to river cruise terminal. Room are not cleaned enough. Smelt moulded and dusty. Staff are helpful and nice.

Terrible. The rooms stink of mould we had to change room. Blood on walls disgusting damp smell and we saw a rat

I think the man sitting at the reception should improve his communication skill and how to give good service with customers. He looks not very friendly with the customers.

Clean and good. But the wifi connection is slow.

No left, you should ask for the level. 5th floor will come by foot.

Very near at the beautiful places. Clean room

It’s worth it my friend said very near with city center and easily accessible.

The room was listed as being on the 2nd floor, this was untrue. It should also be known that when you enter their lobby (the back of the convenience store), that is Level G, after a half-flight of stairs (about 9 steps), you will be on Level L Then, after a full-flight of stairs, you will be on the 1st floor, and so on. My room was on the 3rd floor (that is, 1/2 floor + 4 floors of stairs), there is NO LIFT/ELEVATOR. When I explained that the website says 2nd floor, they would not change me to the 2nd floor, they said "your room is on the 3rd floor". They did help me carry one of my bags up the stairs (4 1/2 floors) to the "3rd floor". They do have rooms on the 2nd floor but they are not listed on trip.com. I do not recommend this hotel to those who are tired, aged, disabled, or have lots of bags to carry up, or who plan to come and go from the hotel a lot. Also, the air-conditioner is under-powered for that room for quick-cooling -- it took about 3 hours for the room to get cooled-down, that's almost half the night, but it did finally cool the room. All that said, the room itself was fine, and it is nice to have a convenience store as the lobby for getting cool water and such, because there is no frig in the room. It had both a tub bath and a separate shower - nice. It is in a good location that is close to many restaurants, the river, etc. and the price is good for that.