Hotel a Petaling Jaya

"La stanza era pulita, spaziosa e molto comoda, il letto e le mutandine erano morbide, rendendo facile rilassarsi dopo un lungo giorno. Il parcheggio era conveniente con un sacco di spazio e facile accesso al lobby, che era un grande plus. Il personale era amichevole, gentile e sempre pronto ad assistere con un sorriso. L’iscrizione e l’uscita erano semplici ed efficienti. In generale, il servizio è stato eccellente e rende il soggiorno ancora più piacevole."

"Cleanliness - There was a cockroach crawling on the bedsheet… Service - I went for breakfast for 3 days. Within 2 days I had to move to 3 new tables after each time I left the table for food…. They gave me a table, and later they offered the table to a new customer without checking whether or not I had finish eating my breakfast. During the first day, they gave my table to another customer before I had the chance to sit on the chair."

"Have stayed here many times.Strategic location, convenient for finding food.My family and I like to stay here since long ago just for vacations.In the evening relax and swim in the pool. Car parking is easy and safe.A very comfortable, spacious hotel with various facilities. There is a water filter and wifi internet provided.For me everything is very comfortable and quiet. The room is spacious and worth your money.Very good service, friendly staff made me and my family love staying here. Thank you all."

"Overall, my stay was good and comfortable. The service and facilities were generally satisfying. However, housekeeping needs some improvement. For example, the kettle in my room had a broken lid, which should have been highlighted and replaced before guests checked in. The room could also use some refurbishment to keep it looking fresh and well-maintained."

"We had a pleasant stay overall, but a few small things made it a bit less comfortable than it could have been. The room itself was lovely—very spacious, with a clean and simple design. All the basic amenities were there and well-arranged. However, we did run into a few issues. For starters, we couldn't find any chopsticks, which made eating noodles a bit tricky. It was also inconvenient that there was only one small bowl provided, which isn't ideal for two people. On top of that, we were surprised to find no toilet paper in the bathroom. Regarding the location, it's great that the hotel is so close to major shopping centers like 3 Damansara and 1 Utama. However, getting there was a challenge. The surrounding roads are very confusing, with many intersections, and our navigation app didn't always get us to the right place."

"Location is fine but you might stuck in heavy traffic if peak season. In house guest can entitled RM3 parking per entry (basement parking) just validate the card with reception area. During my check-in I noticed some unpleasant things from the reception staff like judgmental attitude towards me which make me uncomfortable. None of the front office greet or smile at me until Mr Arun the Duty Manager was there and assisted me. I’m glad he was there to assist me. Staff needed more professional training and don’t judge all your guest. Respect is utmost for every guest. He do listened to my request and assisted well. Thank you for that. Some hours later we requested extra bed which cost around RM100 plus and the front office staff called to ask for payment and I told them can I pay during my check out and she answered no because no deposit collected during my check in. I wonder why this happened. Because while I waited for my room key I do check with Mr Arun shall I pay the deposit with having cash with me he politely say no need deposit. So it was instructed by manager itself and why the front office still mentioned to me ? Like I will run away from paying? That’s was awful. When I told her can pay during my breakfast time she agreed and I made the payment on the next morning. For room part the bed, pillow and bathroom needed major maintenance. Hope the management team will take further action on this. I often encountered clogged sink and clogged bathtub. Although upon sending technician the issue still the same. It’s really unpleasant when we can’t enjoy the bathtub. We had buffet dinner and the F&B team was very polite and respectful to all of us. Keep the good vibes.. We do enjoyed some discount on our bill from Hilton Membership. The housekeeping team also very well deserved some credit. They do assisted us well when we need their service. Thank you for that. Breakfast was good but still can have more option since Hiton is 5 ⭐️ rank.. I was expecting more from them.. Buffet dinner also good , still can improved. They more to promoting local food then having international menu. During my stay Ms Susan from Hilton Reservations Team/Customer Service I wasn’t sure she from which department she do texted me while I staying at hotel to check everything was okay and I do reply to her too do have some issues to highlight and without hesitate she informed to relevant department and the front office staff contacted to my room to find out what was wrong. I appreciated her instant response about guest concerns. Thank you for your action. During check out Ms Lynn Duty Manager came out and spoke to us about our experience willing to listened to our feedback. And I have shared all my experiences and feedback to her as per my google review. Thank you for listening to us. Overall it’s wasn’t a pleasant experience and stay. But we will consider coming back since Hilton do care about their guest and I can see the action taken from people like Ms Susan and Ms Lynn and Mr Arun. Thank you for that. 2.5/5⭐️"

"Ho trascorso un soggiorno meraviglioso con gli amici al Mossaz Petaling Jaya: il design moderno, le camere pulite e la splendida piscina sul tetto con vista sulla città lo hanno reso il luogo perfetto per una vacanza!"

"The room is nice and very spacious. Aircond is cold and there’s also a ceiling fan. It’s well-equipped with an induction cooker, pan, microwave, fridge and Tv (honestly very good value for what I paid!) However, when I checked in around 8.20pm, the floor was still a bit wet. Other than that, everything was fine and comfortable. Definitely will come again! Just a note: the road to the parking area is quite confusing and parking costs RM6 per day. Deposit was RM100 (should be RM200)."

"We stayed at the Premium Quadruple Studio and it was absolutely breathtaking! The room was spotless, with super comfortable beds, a big TV, and excellent high-speed WiFi. The small kitchen area was a nice touch—perfect for preparing light meals like ramen. The bathroom was clean, spacious, and had reliable hot water, which made our stay even more comfortable. The entire studio felt roomy and well-designed, making it easy to relax after a long day of exploring. Reception was very easy to access, and we also loved that there’s a retail shop right on the ground floor with plenty of variety. Overall, we had a fantastic stay and are very satisfied—highly recommended for anyone looking for comfort, convenience, and a great travel experience!"

"Excellent location and convenient to shopping, public transport. There is a fantastic singing brother and sister duo on Wed and Thursdays at the lounge. They are so talented and can sing all the classic pop songs. Love it! Brings good vibes, great memories and relaxation to travellers ."