Located in Petaling Jaya, Hotel Armada Petaling Jaya is within a 10-minute drive of Mid Valley Megamall and Sunway Pyramid Mall. This 4-star hotel is 5.9 mi (9.6 km) from Petaling Street and 7.4 mi (12 km) from Kuala Lumpur Tower.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include wedding services, a ballroom, and a vending machine. Guests can get to nearby shops on the complimentary shuttle.
Grab a bite at Coffee House, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Petaling Jaya? This hotel has facilities measuring 900 square feet (84 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 257 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
"Dear Armanda Management,
I hope this message finds you well.
I am a frequent guest of your hotel and have stayed with you nearly ten times this year. I’ve always appreciated the comfortable rooms and excellent service, which is why I have continued to return.
However, during my most recent stay, I experienced a disappointing situation that was very different from what I’ve come to expect. Upon check-in, my parents discovered that there were no earplugs, toothbrushes, or a hairdryer in the room. They called the front desk twice, and both times were told that the items would be delivered shortly. Unfortunately, nothing was ever sent up.
As we have always been provided with these items during previous stays, we didn’t think to bring our own. My parents waited until midnight, but no one came, and they had to make do without the essentials.
The next day during check-out, my father mentioned this to the front desk. He was told that room service now requires guests to pick up such items themselves. While we understand this policy if it has changed, it should have been clearly communicated during the calls. Having my parents wait unnecessarily for hours was both inconvenient and frustrating.
Furthermore, the booking information clearly stated that toiletries and a hairdryer were provided, which created a reasonable expectation.
I hope you will take this feedback seriously and take steps to improve communication and consistency in service. I still value your hotel and hope that future stays will return to the high standard I have come to know."