Recensioni su Dorsett Grand Subang

Risposta dalla struttura: Dear VincentThank you for your positive rating. We are glad that you had a wonderful stay with us and look forward to your next visit in the future.RegardsTania AbdullahGeneral Manager

Risposta dalla struttura: Dear Sir/MadamWe are delighted that you had a great experience during your stay with us. Thank you for your kind comments which we will share with our associates. We strive to provide exceptional service, and it is always rewarding to know that our efforts resonate with our guests. Once again, thank you for your patronage and we most certainly look forward to welcoming you back to the hotel in the future.RegardsTania AbdullahGeneral Manager

Risposta dalla struttura: Dear Sir/Madam, thank you for your comments. We are delighted to hear that you had an enjoyable experience with us. It was a pleasure having you with us, and we look forward to welcome you back for another memorable stay. Regards, Tania Abdullah, General Manager

Risposta dalla struttura: Dear SirThank you for your great review. We are glad you enjoyed your stay with us. We hope to welcome you back to the hotel soon.RegardsTania AbdullahGeneral Manager

Risposta dalla struttura: Dear Vanya, thank you for sharing your feedback with us. We sincerely apologize for the shortfall you experienced during your stay with us. We understand how important it is to meet expectations and please note that we take your comments seriously. We will address the issue with our team to ensure no future recurrence. We truly hope that we would be able to provide you with a better experience in the future. We thank you for your understanding and we appreciate your valuable input. Regards, Tania Abdullah, General Manager

Risposta dalla struttura: Dear Sir/MadamWe sincerely apologize for the inconvenience and unpleasantness you experienced. This is not reflective of the standards we strive to uphold. We take your comment seriously and will address this issue with the Department Head and associate concerned. Allow us to take this opportunity to thank you for bringing these matters to our attention, enabling us to monitor and correct guest services abnormalities thereby ensuring that our high standards are consistently met. We shall continue to strive for perfection and sincerely hope that you will accord us the opportunity to provide our services to you in the near future.RegardsTania AbdullahGeneral Manager

Risposta dalla struttura: Dear Sir/Madam, thank you for sharing your feedback with us. We very much appreciate your positive comments about our staff and will definitely share your compliments with our team here. We have also noted your feedback regarding the dated facilities and will ensure that the necessary improvements are made. Thank you for your patronage and we look forward to welcoming you back again.Regards,Datin Christina Toh, Area General Manager

Risposta dalla struttura: Dear GanWe are sorry for the inconvenience you had during your recent stay with us. We do conduct maintenance programmes in the rooms and have ensured that more emphasis is placed on this area. This is currently being reviewed with our Executive Housekeeper and steps have been implemented for overall improvement. Thank you for your patronage and we look forward to being of service to you again.RegardsTania AbdullahGeneral Manager

Risposta dalla struttura: Dear ImanThank you for your feedback. We have noted your concern in the bathroom. We do conduct maintenance programmes in the rooms and have ensured that more emphasis is placed in this area. Steps have been implemented for overall improvement. It is our standard procedure for our receptionist to stamp the WIFI password onto the key card holder before handing it to the guest. We sincerely apologize that our receptionist at that time could have overlooked this routine. Our team is dedicated to providing exceptional hospitality, and we will be addressing this matter with the team to ensure that our standards are upheld. We appreciate your patronage and look forward to the next opportunity of welcoming you back to the hotel.RegardsTania AbdullahGeneral Manager

Risposta dalla struttura: Dear Sir/Madam, thank you for your review and for choosing to stay with us. We are delighted to hear that you had an enjoyable experience. Your satisfaction is our top priority, and it is wonderful to know that our efforts contributed to your positive stay. Thank you for your patronage and we look forward to welcoming you back in the future.Regards,Datin Christina Toh, Area General Manager

Risposta dalla struttura: Dear Sir/Madam,Thank you for your positive feedback. We are delighted that you have enjoyed your stay with us and will definitely share your compliments with our team. We do conduct maintenance programs in the hotel and have ensured that more emphasis is placed at the affected areas. Steps have been implemented for overall improvement. We look forward to your next visit.Regards,Tania AbdullahGeneral Manager

Risposta dalla struttura: Dear Tan, thank you for sharing your review with us. We are pleased to know that you had a pleasant stay and liked our hotel's location. We have also noted your comment regarding the air-cond and will address this issue with our Engineering team. Thank you for your patronage and we look forward to being of service to you again.Regards,Datin Christina Toh, Area General Manager

Risposta dalla struttura: Dear Sir/MadamThank you for your feedback. We are delighted to know that our facilities and services met your expectations. We are glad to be your gracious host and we look forward to welcoming you back to the hotel in the future.RegardsTania AbdullahGeneral Manager

Risposta dalla struttura: Dear Sir/Madam, thank you for your review. We have noted your feedback and are sorry that your stay experience did not quite meet your expectations. We are always striving to provide our guests with exceptional service and amenities, and will make every effort to improve on our guest experience. Thank you for your patronage and we look forward to welcoming you back again. Regards, Tania Abdullah, General Manager