Hotel in zona Balsam Cherrytree Reserve, Perth

Stayed here for 3 nights, arriving after long flight from UK. No problem checking in, room in quiet location as requested. Some construction work going on at back of hotel, but nothing that disturbed me in the evening. Room was clean and had everything I needed for a short stay. Corridor and room carpets could do with replacing, but I guess that is a big expense after the last few years. Breakfast was more than adequate, with plenty of choice. The hot buffet was all fresh and frequently replenished. The young man in the restaurant (sorry I don't know your name), was very helpful and polite. Reception were helpful in booking a very early morning airport taxi for me, and on the morning of departure made certain that I safely got into my taxi. As a solo female traveller, it's the little details like that that mean so much. I would definitely return if i was visiting Perth again

Il personale è entusiasta e amichevole, che è l'hotel economico più economico nella zona commerciale centrale.La distanza a piedi può essere raggiunta in tutti i ristoranti.L'unico aspetto negativo è che l'hotel non ha un parcheggio e non può parcheggiare sul lato della strada, anche se la sicurezza è difficile da garantire durante il giorno, ed è costosa.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

The hotel location is incredible. Centrally located and well connected. The parking in the area is a kitchen costly. The staff and service are average. Staff seemed too stressed out, and while breakfast is just interested in your room number. One day, we were asked about 4 times what our room number was! The reception staff seemed like just doing the job..we asked for ice and were told to pick up from under the stairs. When we reached there there is no way to take the ice. So we went back and asked and were told oh sorry they forgot to give us the ice bucket...no apologies..just that the buckets are in the restaurant. So to end it really incredible location,room decor, staff and service can really improve.

Siamo arrivati a Perth al 2.30am e abbiamo un taxi direttamente dall'aeroporto. Poiché era a metà della notte dovevamo premere un buzzer e aspettare che qualcuno ci parlasse attraverso l'oratore, ma se fossero dormiti o non potevano essere disturbati, lo spinse per molto tempo, Finalmente qualcuno è arrivato sopra l'oratore che era distorto e mi hanno detto di lasciare il dito sul buzzer, ci hanno lasciato entrare e di nuovo ha iniziato a raccontare di nuovo sul buzzer, noi gli abbiamo completamente ignorato di indicare il nostro nome e quante notti abbiamo Infatti, penso che finalmente abbia avuto l'idea di darci una chiave e dei buoni per il nostro colazione. Definitivamente ha bisogno di decorare, il letto sembra andare un po' in basso, come sentimmo i piedi erano più alti di quelli, le mutandine erano piatti, avevamo una foglia, poi una foglia che era stata vista meglio e necessita una nuova e poi una foglia superiore. Il bagno era di base, aveva una doccia, anche se ha fatto qualche naso strano e la temperatura è aumentata e giù, nessuna piastra nella baia di mano, ci sono i bagni che non abbiamo mai usato. Il colazione era molto di base, solo alcune carni fredde, uova fredde cotte, salate e tosta. Se volevi cuocere dovevi pagare con Croissants, dolore au raisin, ecc. Il personale di ricezione durante il giorno era piacevole e molto utile, aveva sempre un sorriso. Il servizio Freebus è stato vicino al servizio gatto che si può saltare in qualsiasi momento.

Il 2° soggiorno nel Wonil Perth dopo un buon primo soggiorno l'anno scorso. Il Wonil Perth non è il vostro standard hotel 4 o 5 stelle (avrebbe meritato 5 stelle, per il resto), ma un posto unico con una bella vibe, ultimamente, ma non meno che grazie ad un'eccellente squadra. Il personale è molto amichevole, con il direttore dell'ufficio di frontiera Khalid Awan, molto cortese e orientato al servizio. La camera è stata bella, la vista dalla balcone, la terrazza, l'ottimo cibo nel ristorante e l'atmosfera accogliente.

Svegliati verso una bella vista del porto, aria fresca, direttamente al di là del tram, dove si può saltare sulla ferrata per attraversare al di là del CBD, centro, città chian, ecc in una mera 10 minuti di cammino ! hotel è pulito, nuovo, venendo completamente attrezzato con cucina, parcheggio in loco è disponibile, ci è anche una lavatrice e asciugatrice gratuita al livello 2 e BBq pit che era fantastico

La stanza aveva alcune questioni di manutenzione, come alcune delle luci non funzionanti, telefono non funzionante, socket elettrico libero e il letto di Kingsize scorreva verso il centro. La stanza era pulita e bella e, ovviamente, favolosa vista della città di Perth e del fiume Swan.

I had a pleasant two-night stay at The Colony. Waking up each morning to the sound of nature and a beautiful balcony was nothing short of a dream. The staff was incredibly remarkable! My flight was at 6pm and I was meant to check out by 10am. However, it was stormy outside and a very thoughtful staff member named Melanie reached out to me and allowed me to extend my checkout time. I am returning to Perth in November and I will look nowhere else but to stay at The Colony again!

AN ABSOLUTE DISGRACE BIG4 … LOOK ELSEWHERE Recently, my wife and I stayed at Big4 Perth Midland Tourist Park. This without doubt would have to be the worst Big4 caravan park that I have ever stayed at, and I have stayed at a few being a Big4 Member. In fact, I would go as far as to say that it is an absolute disgrace to the name of Big4 who would do well to distance themselves from this park. Many of the permanent’s sites, of which there are many, are nothing short of hovels which should be condemned; the ablutions whilst old, really need some proper cleaning and not just a lick and a promise. Hand soap in the ablutions was hit and miss, and garbage bins were continually overflowing and reeked of rotten food (prawns heads, crab shells etc) in the heat. The bins need to be either replaced more often as they become full or moved to a more central area away from sites, and if the permanents must walk a short way to put their rubbish in the bin, then so be it … having them parked outside their vans bringing flies and vermin is unacceptable especially in the heat of summer. Our site had a gutter that was so high that it caught our grey water outlet as we backed in twisting it 90 degrees, but thankfully not breaking the outlet. When we leave, again we expect the high gutter will catch the outlet again and hopefully not break it. Despite the check-in documents saying there is to be no washing of cars and caravans, several times we saw both permanents and campers doing just that … washing their cars etc … no intervention by staff was ever observed telling people to stop this practice. We needed consistent WI-FI as we were selling our house and needed contact both with sales agency and solicitors to facilitate the sale … but the Internet was “spotty and intermittent” every single day of our stay, even in the early hours of the morning when fewer people would be using it. Numerous times a day, I had to reboot my laptop which was extremely disappointing and frustrating when the booster was less than 10 metres from where our caravan was situated. Whilst the staff were fabulous, and accommodating, and the rates competitive, it did not make this stay worth coming back … we will never stay here again. For those looking at staying here, look elsewhere … it is a disgrace!