Hotel con piscina a Pekanbaru

La camera dell'hotel era spaziale ....ma vecchia. Il pavimento era ineguale e spaventoso per un anziano come me. L'hotel sembra stupendo senza un spa e lontano dai negozi vicini. La diffusione del colazione era buona, ma per quattro notti consecutive che ci siamo rimasti lì ......perhqps dovrebbero essere fatte modifiche al menu quotidiano, anche se era deliziosa!

The whole stay was great except when I call for to book for massage service at 5pm which was told as “Baik Bu”. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.

The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.

Very pleasant environment. Perhaps need to service the air-con routinely.

Sangat nyaman dan membuat saya merasa betah untuk terus tinggal dan stay di grand central

La camera dell'hotel era bella e moderna, ma la vista dalla stanza prenota faceva fronte alla sua parete (nessuna vista). Quindi ho dovuto cancellare la prenotazione e optare per una stanza più costosa con vista. La sua posizione e l'ambiente sono molto da desiderare. Il personale dell'ufficio frontale è amichevole, ma rigido e non flessibile. Non molto attrezzatura; solo una piccola palestra accanto alla piccola piscina e un massaggio per i massaggi da fare nella tua stanza. Controlla la tua tovagliola, la tua lavatrice e i casi di polvere per qualsiasi pellicola o polvere e rimpiazzarlo immediatamente. Un rating stellare 3.5 per me.

Tempat nya nyaman , bersih dn pelayanan na juga ramah . SMoga besok bsa kesini lagi

L'hotel è molto vecchio e non ha alcuna misura di sicurezza. La colazione è al di sotto del standard non si aspetta molto. Il bagno è grande, buono per il relè.

Anak selalu request minta nginap disini.. Pelayanan disini selalu Ramah.. Terimakasih

overall the hotel is good. Hotel is very closed to 2 big malls. Easier to get restaurants either in mall or outside of mall. Breakfast is OK as well. Lighting in the room is not sufficiently bright