Recensioni su Hotel Dafam Pekanbaru

Risposta dalla struttura: “Terima kasih atas masukan Anda dan telah meluangkan waktu untuk memberikan ulasan. Kami mohon maaf atas ketidaknyamanan yang Anda alami terkait kebersihan kamar. Masukan anda sangat berharga bagi kami untuk meningkatkan kualitas layanan dan fasilitas kami. Kami akan segera menindaklanjuti masalah ini dengan tim terkait agar kejadian serupa tidak terulang lagi. Kami berharap dapat menyambut Anda kembali di masa mendatang dengan pengalaman yang lebih baik.” M Arfan General Manager

Risposta dalla struttura: Dear Atif TopalThank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvience you experienced during your chek-in and for the delays in room availability. We understand how frustraiting it can be to wait for your room after a long journey. We also regret to hear about the issues with the aminities and room condition, as well as the unpleasant odor and the bedsheet condition. Your comment have been noted and will be shared with the relevant departments to ensure improvements are made.On ap positive note, we’re glad that our staff’s friendiliness and respomsibilyty made a good impression on you. We’re also pleased to know that you. Appreciated our location near indomaret and the café with its awesome menu.thanks you again for review, and we hope to have the opportunity to provide you with a better experience in the future.M ArfanGenerale Manager