Holiday Inn Shaoguan Downtown

Recensioni su Holiday Inn Shaoguan Downtown

Holiday Inn Shaoguan Downtown

No.32 Furong North Road, Wujiang District, Shaoguan, Guangdong, ChinaDettagli hotel
Holiday Inn Shaoguan Downtown
Holiday Inn Shaoguan DowntownHoliday Inn Shaoguan DowntownHoliday Inn Shaoguan Downtown
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Straordinario
1014 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
Filtra per:
Ordina per:
Tutte le recensioni(1014)
Recensioni positive(983)
Recensioni con foto/video(184)
Ottima colazione(92)
Tranquillo e accogliente(67)
Vicino all'area commerciale(64)
Comodo per lo shopping(54)
Reception gentilissima(46)
Piscina meravigliosa(29)
Aria condizionata così così(21)
Buffet delizioso(9)
Recensioni negative(31)
Maliya Laoshi
Camera Superior Queen
Soggiorno: nov 2024
Lavoro
32 recensione
2.2/5
Pubblicata: 6 dic 2024
All good but the last night, there were two men smoking on the 9th floor which is SUPPOSED TO BE A NON-SMOKING floor. I Hope that Holiday Inn Shaoguan staff must be more strict with regards to the HIGH STANDARDS OF IHG HOTELS. They should live up to their name. Also, the refrigerator was not cold at all inside my room. There was no laundry bag as well and the room smelled stuffy and damped.
Traduci
Risposta dalla struttura: Dear guest: Thank you for your comments, we are very sorry to bring you unpleasant experience, your feedback is very important to us, the hotel will guide our service team to make immediate changes, strictly in accordance with high standards of customer service quality, and strengthen the training of staff service skills and awareness, we sincerely look forward to your visit, witness the improvement we have made. --- Holiday Inn Shaoguan Downtown Marketing Department
Utente ospite
Camera Superior Queen
Soggiorno: ott 2024
Viaggio con amici
4 recensione
4.2/5
Molto buono
Pubblicata: 16 dic 2024
The location is excellent, opposite to a big shopping mall. Will definitely come back next time!
Traduci
Risposta dalla struttura: Dear guest,Thank you for choosing our hotel and taking your time to leave us a comment. The hotel is committed to providing travelers with an exclusive warm experience. We are pleased to be able to create an unexpected surprise and a warm memory for you during the trip. Thank you for your high recognition of the hotel. We are very encouraged to hear of your favorable comments. We look forward to having you back again! I wish you all the best.
Utente ospite
Camera Superior (2 letti)
Soggiorno: gen 2024
Famiglia
11 recensione
5.0/5
Eccezionale
Pubblicata: 24 feb 2024
A beautifull position right next to a Shopping Plaza ,with a Starbucks ,KFC and Macdonalds.Warm water indoor swimming pool at 28 degrees ,and a Gym and a Sauna ! Excellent Breakfast , eggs,bacon,butter,toast and salmon & cheese.Filter coffee,cappachino and Espresso ! Friendly and helpfull staff and Hotel Manager ! Highly Recommended.
Traduci
Risposta dalla struttura: Thank you for choosing our Holiday Inn Shaoguan Downtown! The shopping mall opposite the hotel is the local leisure and entertainment time slot. Thanks to the convenience of the shopping mall opposite the hotel, guests have more choices for leisure and entertainment. We hope that our sincere service and warm reception can provide you with the most comfortable stay experience. We look forward to seeing you again at Holiday Inn Shaoguan Downtown. Wish you and your family a happy life and a happy day!
Maliya Laoshi
Camera Superior Queen
Soggiorno: dic 2024
Lavoro
32 recensione
5.0/5
Eccezionale
Pubblicata: 8 gen 2025
Excellent as always
Traduci
Risposta dalla struttura: Dear guest,Thank you for choosing Holiday Inn Shaoguan Downtown! Your sharing is vital to us and knowing that you have enjoyed our facilities, services and overall can be a great encouragement to us. We will keep it up in the future and hope to have you back soon!
sun yan
Soggiorno: nov 2023
Lavoro
15 recensione
4.7/5
Fantastico
Pubblicata: 19 feb 2024
big room, but less maintance on the wall, saw some leaking record on the wall.
Traduci
Risposta dalla struttura: Thank you for choosing our Holiday Inn Shaoguan Downtown! We will give feedback to relevant departments about your room problems, and the hotel will strengthen the inspection and maintenance of rooms. We hope that our sincere service and warm reception can provide you with the most comfortable stay experience. We look forward to seeing you again at Holiday Inn Shaoguan Downtown. Wish you and your family a happy life and a happy day!
Utente ospite
Camera Superior (2 letti)
Soggiorno: dic 2022
Coppia
17 recensione
4.7/5
Fantastico
Pubblicata: 1 feb 2023
Great stay here. We liked it so much after travelling in China during the Spring festival, we stayed an extra night . -quiet in the rooms -comfortable beds -high quality linens and towels -fast Internet -a 15 minutes car ride to both train stations -surprise fruit gift on forst day (image) - great servive from all staff, from front desk to room cleaner. Xiao Ming i cafe went to extra effort and was super helpful and thoughtful. -delicious breakfast with good coffee, french bread and yum dim sum. All in all we enjoyed some down time here and had a fantastic stay.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Holiday Inn Shaoguan Moortown as your stay. And give us five-star praise in the busy schedule. I am very glad that the front desk service can make your stay a pleasant experience. As you personally feel, let each guest can enjoy the service at home is our purpose, each guest's expectation is the direction of the hotel heart! We will continue to work hard to provide you with more impeccable service and detailed experience, so that the journey is perfect, sincerely looking forward to your visit again! Once again, welcome to Shaoguan Moore City Holiday Hotel, let us meet you unexpectedly in Shaoguan, I wish you a happy life!
Yulii_N
Camera Superior Queen
Soggiorno: mag 2023
Solo
6 recensione
5.0/5
Eccezionale
Pubblicata: 29 giu 2023
Good location
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay .We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Luciano
Soggiorno: apr 2023
Lavoro
93 recensione
4.7/5
Fantastico
Pubblicata: 5 mag 2023
Well, what do you expect of Holiday inn ? Exactly same standard wherever you go, here they do deliver it. Comfy bed, excellent pillow selection, all things works in the room, nice furniture and good lighting. Front staff very attentive and nice. Internet runs smoothly. Plus? Tvb Pearl (HK channel in English ) . Check in and check out seamless. You pay the price and it's worth every penny.
Traduci
Risposta dalla struttura: Dear guests, thank you for your stay in Holiday Inn Shaoguan Downtown,and your recognition of the quality of my room. Holiday inn has been committed to providing first-class facilities and wholehearted service to hotel guests, making you feel at home in the hotel, looking forward to your visit again.
Utente ospite
Suite (1 camera da letto, con vista sulla città)
Soggiorno: mar 2022
Coppia
44 recensione
4.7/5
Fantastico
Pubblicata: 3 mag 2022
Nice breakfast buffet and great pool, clean and beautiful. There are sauna in the locker rooms. I recommend.
Traduci
Risposta dalla struttura: 尊敬的賓客, 非常感謝您對韶關摩爾城假日酒店得支持和認可!您對入住經歷的肯定是對我們最大的鼓勵,也是我們一直以來努力的方向。韶關摩爾城假日酒店致力於打造不離家也想住的城市度假酒店,超越常規的温暖、安全、舒適,達到更多層次的要求,最適合有品位的您。酒店提供免費停車場,免費韶關首家天幕恆温泳池、免費健身房、免費桑拿房、免費行李物品寄存等周到服務。酒店位於韶關武江區核心商圈,交通使得,出行方便,期待您的再次光臨!
EUC rider
Camera Superior Queen
Soggiorno: mar 2023
Solo
33 recensione
4.5/5
Ottimo
Pubblicata: 4 giu 2023
One of the best hotels I have ever stayed in.
Traduci
Risposta dalla struttura: Thank you for choosing Shaoguan Moore City Holiday Inn to be your stay, the hotel can get your affirmation we are very happy, but also let us work harder to do better service, once again welcome you to Shaoguan Moore City Holiday Inn check in, let us meet you unexpectedly in Shaoguan, I wish you a happy life!
Labowoliyayaoli
Camera Standard
Soggiorno: dic 2022
Coppia
16 recensione
5.0/5
Eccezionale
Pubblicata: 21 gen 2023
Nicely
Traduci
Risposta dalla struttura: 尊敬的客户:您好!非常感謝您入住摩爾城假日酒店,我們很感激您對酒店住宿提供反饋意見,感謝您對洲際假日品牌的信賴和支持。您的滿意就是我們最大的動力,讓我們在今後的服務中不斷提升。酒店全體員工,歡迎您下次光臨。祝您新年快樂,萬事如意!
Ohhoisan
Camera Superior Queen
Soggiorno: nov 2024
Famiglia
18 recensione
2.5/5
Pubblicata: 3 gen 2025
習慣性出遊就會寫點評,真是意想不到,一家洲際旗下四星的酒店可以差成這樣,除了地段好,啥也不是!空調整個酒店開制熱,把我們熱到出汗,要求給送風扇了,協調了很多次太熱了太熱了,安排電工調整,電工只是過來敷衍了事把空調開工按了兩下,説這就是送風了,我送你個鬼,開了更熱,喊他們送浴盆和嬰兒床給我們嗎!衹送床,等我們小孩洗完澡盆都沒送來…… 負責送過來的阿姨還説沒收到通知不知道有盆…… 早餐登記那個女的也是拽得一批,前台入住的時候明明説了贈送3份早餐給我的,她硬是説我只有兩份,我坐下來吃了,還進來很大聲説我們沒有訂含早的房型,這是額外送們的,第一:明明是前台答應送的,那你們送不到就是你們的問題,憑什麼來指責顧客,****一晚上幾百塊的垃圾酒店,要服務沒服務,送我怎麼了?補償我怎麼了?你們不應該做的嗎?第二:當眾羞辱顧客,還沒有覺得不好意思的,一副很拽的樣子,我楞是沒記住那貨的名字,1月1號早上在餐廳登記那個女的,點名批評她。 衞生:衞生是最可笑的,遙控鋪滿灰塵,地上還有上一個顧客落下的畫畫紙沒清理 總之這家酒店非必要千萬不要住,四星的收費標準,還説是高檔酒店… 除了門面啥也不是,去學學亞朵是怎麼定位的高檔酒店吧,避雷避雷避雷!
Traduci
Risposta dalla struttura: 尊敬的客人,下午好,我們非常重視您的反饋並與第一時間瞭解了經過,酒店會優化流程和加強服務培訓,再次向您致以誠摯的歉意,希望您能給我們再次為您服務的機會!---韶關假日酒店市場銷售部
Liuxingya
Camera Superior (2 letti)
Soggiorno: dic 2024
Famiglia
13 recensione
5.0/5
Eccezionale
Pubblicata: 13 gen 2025
酒店乾淨衞生,周邊環境很不錯,對面就是摩爾城,吃喝玩樂很方便。酒店早餐也非常豐富,酒店服務熱情周到。去風采樓,百年東街,韶州公園等景點也是比較近。
Traduci
wy125
Camera Superior Queen
Soggiorno: ott 2024
Famiglia
5 recensione
4.0/5
Molto buono
Pubblicata: 29 nov 2024
酒店服務不錯,房間也很大很舒服,但空調可能是中央空調的關係,怎樣調溫度都顯示23.5度,睡到半夜還熱醒了。附近有很大的商場和很多餐廳,可以shopping ,在大型超市裡面可以逛很久。
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您對酒店提出的反饋,很遺憾此次未能讓您有一個滿意的入住體驗。您反饋的入住問題,我們都非常重視,已經第一時間和相關的部門溝通,希望在未來能為您繼續提供更優質的服務,熱切期待您再次光臨,祝您生活愉快!萬事順意!
Mr.Wonggg
Camera Superior Queen
Soggiorno: ott 2024
Coppia
10 recensione
2.5/5
Pubblicata: 11 nov 2024
韶关摩尔城假日酒店一次性拖鞋二次重用? 今晚辦入住到了房間拆了拖鞋發現有使用過的止血 貼 看到即时觉得好核心 马上打给前台经理得出的 答覆是’可能是小朋友乱玩放进去 马上拿一对新拖 鞋加送两份早餐 我听到马上笑了 也代表他们不重视这件事 我拒绝后又换一位领导 打上来说,本来想给你升级套房,但可惜没房了 一次性拖鞋本来是为了安全卫生 卫生 却变成传播疾病
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您對酒店提出的反饋,很遺憾此次未能讓您有一個滿意的入住體驗。您的反饋我們已第一時間相關部門進行溝通,可能為拖鞋供應商包裝時不小心掉入的,並無反饋為小朋友放入,給您造成的困擾,我們深感遺憾。無論如何酒店會持續加強對客房物資的檢查工作,您反饋的入住問題,我們都非常重視,希望在未來能為您繼續提供服務,熱切期待您再次光臨,祝您生活愉快!萬事順意!