Boutique City Hotel

BUGS! Within first hour killing bugs. Tried to change room and management chuckled and just sent someone to spray for cockroaches which just made them scatter more. Tried to refund second night and was denied. Spent nights killing bugs. Shower- takes 5 minutes to get warm (no hot). WiFi - have to do a login to an account every time you come back to hotel and every device has to have different passwords. Never had good connection. Amenities- no tissue, no razor, no slippers, no power outlet on other side of bed, no pen and paper, no second key for my wife. You get toothbrush and hairdryer (that’s it) Breakfast - Do not buy! Nothing fresh, food not refilled, even coffee was terrible. Said western food but I guess that’s just the toast because no ham no bacon no sausage. Just balogne that taste like water. You can get really good breakfast at nearby restaurants. The only thing that was decent was the location but we happily staying nearby at 3 star hotel which is much better. Oh I forgot the amenity of an ashtray but can’t smoke. YAY. Additionally I paid for canal view and got parking lot and city view. Hmm. I have to say it’s better to stay in a hostel than this place. The rooftop access takes you to dark hallways with no lights and an indoor room with views and windows but it’s used as storage and locked. Don’t know why there’s still signage about going to the “roof”.

This is a great hotel with excellent service. The staff are friendly, and it is close to Pattaya's tourist attractions, making it a perfect place for relaxation

I really enjoy my stay with this hotel

I have a guest to see...if I wanted to take my guest to the room I had paid 500Bhatt extra...very rude response from reception

nice hotel stay at pattaya

First of all I was not booked into the Boutique City Hotel, but in a sister budget hotel at the Boutique Boro. No swimming pool no restaurant , booking said three different towers but it's not three towers in the same hotel but different hotels owned by the same company. So none of the photos were relevant. The staff were good thanks. But the rest was pretty poor. Kettle in room but no cups saucers spoons or any tea or coffee. Big old wooden furniture is very uncomfortable. The water pressure in the bathroom is very poor , and the water is not that hot. The corridor and lift floors are dirty with mud or worse walked in by people and not cleaned. The main building was big and looked fine although I only got as far as the reception